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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.5 out of 5 stars with 1835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, large button size, and good sound quality of the CRL32102 cordless phone. Many appreciate the clear caller ID, affordable price, and inclusion of an answering machine. While some found the setup straightforward, others noted the ringer volume could be improved and that call blocking is a missing feature. A few also commented on the phone's appearance when wall-mounted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 527 reviews
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    Wonderful phone for seniors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, the letters/numbers are large for poor-sighted people and it talks to help even more. I recommend this phone to anyone having vision problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good sound quality - easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the low price. It's easy to set up, and the call quality has been pretty good. Have only had the phone for a couple weeks, but it's done great so far. Love how it automatically synchs up with my cable provider so when someone calls, their name shows up on my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Nice simple phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use all the features. Kids like the talking caller ID.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for quality phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and simple to use. A great value for a quality phone.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this, read the reviews, and glad I selected it... it's working great, and is easy to use. I still keep a landline, because if you are hearing impaired.... this is so much better than trying to use a cell phone on long calls. So yes, sound is very good; answering machine works great, and I like the large buttons and display. Highly recommend. I did have some trouble getting it to come on , on first day, until I turned the modem off, then back on, at which time all the display lights came on. And phone worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    Excellent Display Screen and Quality Cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for an older person who needed a larger display screen. This cordless phone is easy to set-up and use, takes up modest amount of space and functions well. Good reception and sound. The display clearly indicates number of missed calls and related information. A bit more costly than other available models, but has better features, such as the display screen.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    My Elderly Mother Loves This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my elderly mom and she loves it. Very easy to set up and operate. Big buttons, loud ringtone, easy to see bright display, and lightweight. The built in answering machine is very simple to use and messages play loud enough for her to easily hear. I am delighted with this purchase because mom is pleased. The adjustable volume on the phone itself is also very good with no need in shouting into the phone. Highly recommend for any age group but especially seniors!

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    I love it, mom loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, got this for my mom who needed a new answering machine. Only needed 1 handset so this suffices. If the store carried the extra handsets I would buy this for my house (need 3 handsets). "Senior Friendly" options really make this easier for anyone. Large buttons, voice confirm each number push, voice caller ID, light and beep to notify of messages on the machine, larger high contrast display, all demystify the phone. Who really can read alt functions on a phone handset button anyway. Really? I want to make calls and get messages. The base unit has a dedicated delete button away from the rest of the command buttons to play or repeat, so you won't accidentally delete. The only questionable thing is that the answering power button is in the center near the stop/play button, so you can turn off the answer unintentionally. Although if you do, the voice does say "not recording messages" as it shuts off. So, if you'd like a phone and answering base that is simple, clean and you can read in the morning before coffee and without your glasses, go for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted to replace phone. Glad this one had large button and attached answering machine in one. Easy to install and good price. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for 86 year old mom to replace a previous cordless phone. She loves this phone. Easy operation and setup. Large numbers, and small footprint on counter. Good sound quality and easy volume controls.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    AT&T home phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding phone. Purchased for my Mom 82 years old. She is hard of hearing. The phone has a flashing red light when it rings. Answering machine is awesome, very simple to use. Big buttons that light up bright. Best phone for the money I could find that is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id, Ease of use

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my Grandmother and she loves it. The display is large enough for her to see without her glasses. The install was easy and the menu setup with the preference we wanted was also easy. It did take a few minutes to figure out how to select the choices I wanted in the menu, but once that was done I had no other issues. The phone will say the name of the caller as long as that person is in your phone directory which you input yourself. This is a great feature for my Grandma. I would recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good price and availability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was in stock, was a good price and suited my needs well. Easy to set up. display is easy to read

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    84 year old mom's dream come true!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for my mother. She is 84 years old and loves it!! So simple to use and the large numbers are really easy for her to see. Easy to program and great answering machine:)

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Product with Reservations

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Works very well and is clear to hear everyone. It will announce the numbers as you push the number buttons which is a plus for someone who has trouble seeing. Easy to set up. The only thing I do not like is the message play back. The volume is so loud and you can’t turn it down to a reasonable level. Other than that it’s a nice system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    system with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my ancient answering machine and purchased this phone/answering system all-in-one. I was a bit afraid of it being too difficult to install but it wasn't. I has worked perfectly right off the bat and has plenty of features which I even haven't discovered yet. Very satisfied with the quality & ease of set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Landline Phones are becoming extinct, but for the few people left who need them (like my parents), this is a good phone. Easy to use, Easy to read, and not too many features to confuse. Sound quality is good, and battery life fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Phone w/every feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless phone has met all of my expectations and then some. The sound quality is supberb, and every feature on this phone really works well . It looks great and was easy to assemble and I liked it so much, I purchased a second one. I couldn't be more pleased. I highly recommend it. You''ll not find a better one! Great price, too!

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use, Price

    Rated 5 out of 5 stars

    Great landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has all the bells and whistles. You can record your personal message, it has a pager to find the phone if you have it off the base, it has a mute for the phone when it's ringing, it calls out the number or person who is calling when the phone rings, phone directory, pretty great for the price, and easy to hook up and get started.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has great sound quality and I love hove the caller ID announces the number that is calling. I don't even have to be next to the phone and I still know who is called. It was a cinch to do the set up of the phone. The price was also a great value.

    I would recommend this to a friend