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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.5 out of 5 stars with 1835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, large button size, and good sound quality of the CRL32102 cordless phone. Many appreciate the clear caller ID, affordable price, and inclusion of an answering machine. While some found the setup straightforward, others noted the ringer volume could be improved and that call blocking is a missing feature. A few also commented on the phone's appearance when wall-mounted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 182 reviews
  • Pros mentioned:
    Button size, Sound quality

    Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving this phone better than my last one and I only had it a few days now, much clearer sound and I also like the fact the numbers are much bigger, speaker is amazing when I’m on calls .

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this, read the reviews, and glad I selected it... it's working great, and is easy to use. I still keep a landline, because if you are hearing impaired.... this is so much better than trying to use a cell phone on long calls. So yes, sound is very good; answering machine works great, and I like the large buttons and display. Highly recommend. I did have some trouble getting it to come on , on first day, until I turned the modem off, then back on, at which time all the display lights came on. And phone worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Sound quality

    Rated 5 out of 5 stars

    Excellent answering machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have to have a house phone because I live in a rural area with no internet. Crazy, right? I was concerned when I realized that they were not readily available for purchase in most stores so I began my search online. During my research, I determined that the AT&T CRL32102 was a viable choice for my needs. The best price point was at Best buy plus I received free shipping! This is a great, compact, cordless answering machine. It was very easy to set-up. The handset is slimline and has large print so it's easy to see what number you are dialing. I was concerned more about the answering machine as I had purchased a different brand that had a sound distortion when playing back messages. This machine has none of those problems. The playback is crisp and clear! I can also turn the ringer off too. I like the contrast of the silver handset and black, shiny surface of the answering machine. It does not show prints and is easy to wipe down if needed. I'm very happy with this AT&T cordless answering machine and have been using it for three months now and love it more than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for 86 year old mom to replace a previous cordless phone. She loves this phone. Easy operation and setup. Large numbers, and small footprint on counter. Good sound quality and easy volume controls.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Product with Reservations

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Works very well and is clear to hear everyone. It will announce the numbers as you push the number buttons which is a plus for someone who has trouble seeing. Easy to set up. The only thing I do not like is the message play back. The volume is so loud and you can’t turn it down to a reasonable level. Other than that it’s a nice system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    system with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my ancient answering machine and purchased this phone/answering system all-in-one. I was a bit afraid of it being too difficult to install but it wasn't. I has worked perfectly right off the bat and has plenty of features which I even haven't discovered yet. Very satisfied with the quality & ease of set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Landline Phones are becoming extinct, but for the few people left who need them (like my parents), this is a good phone. Easy to use, Easy to read, and not too many features to confuse. Sound quality is good, and battery life fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Phone w/every feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless phone has met all of my expectations and then some. The sound quality is supberb, and every feature on this phone really works well . It looks great and was easy to assemble and I liked it so much, I purchased a second one. I couldn't be more pleased. I highly recommend it. You''ll not find a better one! Great price, too!

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has great sound quality and I love hove the caller ID announces the number that is calling. I don't even have to be next to the phone and I still know who is called. It was a cinch to do the set up of the phone. The price was also a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good quality landline phone; looks sleek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with the sound quality of this landline phone with built-in answering machine. It was really easy to set up. I love the digital display that shows the phone number of incoming calls. And it has a black and silver sleek design. A good purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Digital Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our old analog phone with answering machine give out and found this phone with answering machine and are very pleased with how simple it is to operate. The sound is clear and has an audio boost. You can set the phone to announce who is calling you, which is a feature we weren't looking for but really like. The cost of the phone was very reasonable..

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to set up. Easy to use and also has caller ID (for the most part)...as the call is coming in it will tell you in an odd robotic voice who or where the call is coming from. It takes up little desk space and calls are easy to delete and replay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best cordless phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a number of cordless phones in the past. But, the AT&T CRL32102 is the best one I’ve owned. It was very easy to install, the sound is crystal clear and the answering machine is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone for Mom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great for my 90 yr old mom. Large numbers to see and push. Easy set up for answering machine. Even a loud voice tell you who is calling before it starts ringing. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good value for basic answering machine / phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone/answering machine to replace a 6 yr old Panasonic. This unit is basic, easy to set up, clean looking and has good quality on the messages left.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Sound quality

    Rated 4 out of 5 stars

    Good inexpensive cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive cordless phone. Has caller ID, answering machine and can be expanded for additional handsets. Easily programed. Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fabulous "F"one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking phone with easy-to-use features. It has big buttons with a large font size letters. It works well and a good sharp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Sound quality

    Rated 5 out of 5 stars

    Great for those with hearing issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 80 year old mother.....SHe loves it. Easy to read numbers and message screen. Perfect size and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice compact phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear. Easy to set up. Buttons are big for my in laws to see. The answering machine is easy to set up also.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use. The sound is very clear, no static at all. It has bigger buttons & lights up. Love it!

    I would recommend this to a friend