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Customer Ratings & Reviews

Your price for this item is $164.99

Customer reviews

Rating 4.4 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the TL86103 DECT 6.0 phone for its user-friendly interface, praising its simplicity and ease of use. The Bluetooth connectivity is another popular feature, allowing users to effortlessly connect their cell phones to the device. Customers also appreciate the phone's excellent sound quality, making it suitable for individuals with hearing impairments. Despite some concerns about its complexity and conference call limitations, the TL86103 DECT 6.0 phone is generally well-received for its user-friendly design, Bluetooth capabilities, and clear audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 20 reviews
  • Cons mentioned:
    Conference call

    Rated 1 out of 5 stars

    incompatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't register with AT&T - CL80113, which was what the sales agent said would work. Four help desk people later - sales, geek squad, product specialist and then geek squad again - advised that it probably wasn't compatible and should return it. Call quality on the help desk also wasn't great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Expandable

    Rated 1 out of 5 stars

    Hard to use this product without the correct parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a two line land line phone system to replace the failing one at our home office. The people at Best Buy had NO IDEA why we would want one like this, nor correctly order the Expansion Handsets that would actually work with this unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Business Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen went out the second line and cordless phone stopped working within 16 days of my purchase. The company is giving me a run around about the replacement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Complex

    Rated 1 out of 5 stars

    Cel telephone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is to complicated for my use. I would not recommend buying this telephone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would never buy one again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The corded portion of the phone was fine, neither good nor bad but did its job. However, the cordless phone distorted the voice, broke up numerous times and we returned it. I had bought it because Best Buy did not have a Panasonic two line corded/cordless option. I have now bought a Panasonic from another store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasts up to a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this setup for less than a year and during the recent rolling power outages the base unit fails to come back on. verified good voltage from the power adapter. and there is no way to reset the chordless handset so I can use it with a replacement base. Avoid this phone model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So UPSET with this Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a business phone and the hand held has completely stopped working and I need it for our shop. Bought it a little over a month ago and now what... Can't return it to Best Buy and AT&T will maybe get back to me in 48 hours. What a waste of money!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this phone and currently am not even using it anymore. We bought this phone due to two lines that we have at our business you cannot answer both lines and when someone leaves a message the message goes and records on both lines that’s the only time both lines work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone system ever! It isn't worthy of 1 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system is sound echoes and hangs up. No very good when you are taking a reservation for room rental. If you are to far from the base the quality of the hand set is so bad, I have had to call back from my cell phone. I truly wish I had never bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really care for it. Price was too much and ended up not being able to use it or return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    house phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to understand how to properly use the extension.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Genius phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it. It was too difficult to figure out how to program anything into it. Crap directions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality and did not like the feel and workings of it. Could not plug my Netcom Headset into it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone was bought in Decemberof 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone goes dead in middle of conversation and when you try to call back the other phone rings then goes dead you can hear the other party but they can't hear you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not record messages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can leave a message, but the machine does not record it. Might as well not have a phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return is hung up in a return status

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was incomplete in the box. Return has been delayed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hand set has a button on the side and I keep hitting it while it's on my side. Kind of a pain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons incomprehensible. Sound quality of tin garbage can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with high hopes. Would not do it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Positive reviews read at this web site were wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was made on basis of prior experience with AT&T products, positive reviews at this website and strong recommendation at the local Best Buy store. Poor quality components are evident after 6 months of daily use in an office environment. AT&T used to make quality equipment, but this equipment is not worth the cost and aggravation with all too frequent hissing sounds and intermittent blue tooth connection issues with I Phone that is plugged into base less than two feet away from where the cordless handset is being used.

    No, I would not recommend this to a friend