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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 4 out of 5 stars

    Great bike, one small issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ebike works a intended. Relatively easy set up when following the video instructing. Climbs hills well with pedal assist (not very well with just throttle) and paired with phone easily. It maintains 20 mph on flat ground. The biggest issue is that the disc brakes need adjustments and can be difficult if you've never done it before. It squeals due to misalignment which could become dangerous or wear out the brakes faster. I also hear a constant sputtering noise with the front brake, but i have finished realigning the brakes yet. Got it on sale for 600 ish

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there! We suggest upgrading the brake pads to organic. This can help reduce the noise.

  • Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use bike. Assembly was simple and only took about 20 minutes. Excellent bike for beginner e-bike riders like me.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to leave feedback on your new e-bike. Cheers to many great rides and welcome to the Aventon Family! Please don't forget to register your e-bike at https://www.aventon.com/pages/bike-registration.

  • Rated 4 out of 5 stars

    Great ride for the around town trip

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to assemble and was ready to go within 20 minutes. Been using for a few months but did have the kickstand break. Warranty process pretty easy for the fix. Fast and battery lasts as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World Class Customer Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual from the Memphis store that assisted me was absolutely great! He stayed on the phone with me for over a half hour, and kept checking inventory status on this eBike until it popped up, then immediately locked it in for me. Absolutely the BEST example of customer service I have ever experienced!

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this bike. It was a great value!! It allows me to get around the neighborhood with ease, moves at a good speed, and I love the app that keeps my distance recorded. Now, I just have to take it on a longer trip to really see how many miles it can go.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Best bike ever!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an amazing purchase!! Wanted one for sooo long now and saw it on sale and pulled the trigger!! Amazing transaction and seamless pickup!

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Yay, we're so glad that you're enjoying your e-bike! Happy trails!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me get from my job and back extremely quick!

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      That's great news, thank you for the review!

  • Rated 3 out of 5 stars

    Great company

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company but bike is lacking power and umph and power

    No, I would not recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for the feedback! We're sorry to hear that you feel that this model lacks power. If you have any questions, please give us a call at 866-300-3311. Talk soon!