Customer Ratings & Reviews

Not great for xbox, PlayStation or steam mobile gaming. You need a subscription to backbone at $40/year to play xbox PlayStation or steam. You can play through the xbox gamepass app if you have it. It’s not even on the App Store anymore. For android or apple.

Disappointed that it is not compatible with all cases. I have two versions on Supcase and neither is compatible. I took case off and it seems to open up to just about that size, so with a case it hardly fits. The rubbers that hold it need to be wider to accommodate bigger cases.

Got this gadget for my teen mostly because the PS Portal was forever out of stock. He was sorely dissatisfied with it. It's laggy, glitchy, just impossible to play a game on it without the interruption of a glitch. We returned it because my kid was THAT disappointed.

Disappointed.. I apologise for not remembering sales person name, but I emphasized that I had clearly mentioned my iPhone model, the iPhone 13 Pro, to her not once, but twice during our conversation. She had assured me that the product I was purchasing would work seamlessly with my phone. However, upon trying to set it up, I quickly realised that it was not compatible at all. As a non-tech-savvy individual, I had specifically gone to the store seeking human interaction and expert advice. I wanted to ensure that I was making the right purchase for my son's Christmas gift. Unfortunately, it seemed that despite my efforts, I ended up with a device that was not capable of working with my phone. To make matters worse, when I discovered the incompatibility issue, I found that the box had already been opened. This meant that I couldn't simply return the product and get a refund. I felt frustrated and stuck with a useless item. While I understood that mistakes happen, I couldn't help but feel let down by the misinformation provided by the salesperson. I had trusted their expertise and relied on their guidance, only to be left with a product that was incompatible and a sense of disappointment. After all, the holiday season was approaching, and I wanted to ensure that my son received a gift that he could truly enjoy and utilize.

This thing did not like to work with anything I threw at it. Came to find out later it requires a paid subscription to even use

They broke after 2 weeks, probably I only used them like 5 times, I would not recommend this product. Problem: Stick drift.

They say you can get it for $25 online and they say you can get to play all games anywhere and everywhere but thats all lies. You HAVE TO connect to your console remotely and can only do it that way. What a waste!!!

broke (left side o longer works) after 2 months. Filled out a warranty claim for a replacement -- no big deal. Have been arguing with them for 2 months trying to get a replacement and keep getting rejected for stupid reasons like " the sku does not match the sku you chose" or "the picture of the controller doesn't match the sku" it is frustrating and I wish I never purchased it.

I don't understand who enjoys playing a laggy game on any devices. Not a great experience, interface was slow and laggy. I returned this item

This is truly a terrible controller with a lot of marketing hype. While it is better than Razer Kishi, it is only slightly better. The buttons are small with very little tactile feedback. Overall just another compromise device.

I dont know about this one. It was sent back by the driver it supposedly tried to deliver it. After going back and looking at the camera for that day it was shown she didnt even attempt to come in to deliver it. On top of this after calling customer service to get it beought back they made no effort at all to solve the problem so i got it from Amazon in 2 days and my son is a happy camper. I love Best Buy but only in store everytime I order something to be delivered it is always late. I should have stuck with my first choice Amazon to get what I need. Never again.

Not worth it for just 60hz. I returned this item. With new handhelds on the horizon I would not get this.

Unable to just use without buying another monthly subscription

The ad that I seen made me believe that I could attach that to my phone and play my play station 5 remote, however what they fail to mention is that you have to be so many feet near your play station for it to work. apparently its mainly for games on your phone which is completely misrepresented

Straight up azzzz! Be aware. You’ll have to pay for a subscription to fully enjoy this controller. It locks you from actually using it.

Left side controls known to suddenly not work. No protection plan purchased they just shrug their shoulders at you..

It’s unfortunate they make the form factor so small.

Absolutely a garabage piece of hardware. Feels fine but i am currently trying to warranty my 3rd one and this time it didnt work period. I hope i can get a refund.

Does not work on the left side of controler tried to update it but still wont work also kept it in case and in closet till i got ready to play on it.

Dont like the product. Bought it so i could game on my phone everything was working, but to play certain games and on other devices you need a premium membership and the devices all connected in the same internet.