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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers have good things to say about the Backbone One's compatibility with various devices, including phones with cases, and its responsive buttons and smooth triggers that enhance the gaming experience. They also appreciate its ability to transform a phone into a handheld gaming device, making it convenient for gaming on the go. However, some customers feel that the price is not justified and that a discount would make it more appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 83 reviews
  • Rated 5 out of 5 stars

    Quality Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hands, helps me lose less at COD!

    I would recommend this to a friend
  • Cons mentioned:
    Case fit, Communication

    Rated 1 out of 5 stars

    GRADE "A" JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had too many issues like communicating with my Xbox ONE S console, charging port works on some Android devices, case would not fit all phes too tight fit. Need minimum and maximum dimensions so people know exactly what they are ordering

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade to the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid game accessory and improvement allowing me to use a Backbone on my newer iPhones. Excellent build quality. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for mobile gaming. No more touching my screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but back is a little to loose, it needs something to make it more secure.

    I would recommend this to a friend
  • Pros mentioned:
    Responsive buttons

    Rated 5 out of 5 stars

    Best Gaming Controller for IPHONE USB C VERSION

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB-C Backbone Controller has completely transformed my mobile gaming experience. It’s super easy to use—just plug it into my phone, and I’m ready to play with no setup hassle or need for charging. The controller feels sturdy and comfortable in my hands, with responsive buttons and smooth triggers that make gaming feel more like console play. I love the seamless connection and lack of input lag, which really improves my gameplay, especially for fast-paced action. The Backbone app is also a nice touch, letting me quickly access my games and even record gameplay. Overall, it’s a must-have for anyone serious about mobile gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Responsive buttons

    Rated 5 out of 5 stars

    Wonderful Controller (Especially as a Deal)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful controller, fits with case on which not all controllers do. Controls are responsive, easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Responsive buttons

    Rated 5 out of 5 stars

    Console-quality gaming in the palm of your hand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone One Controller has completely changed my mobile gaming experience with its seamless integration and impressive features. From the moment I held it, I could tell it was designed with gamers in mind. The controller’s ergonomic design fits perfectly in my hands, making long gaming sessions comfortable and enjoyable. The buttons and triggers are responsive, providing precise control that’s essential for competitive gaming. Setting it up with my iPhone 15 Pro Max was a breeze, and the Backbone app is a game-changer. Not only does it make discovering new games easier, but the “Instant Capture” button is a godsend for sharing those epic gaming moments with my friends. I love how the controller works seamlessly with Apple Arcade and other MFi-certified games. It’s like having a portable gaming console in my pocket, ready to play my favorite titles wherever I go. Overall, the Backbone One Controller has elevated my mobile gaming to new heights, and I can’t imagine gaming on my iPhone without it. Experience gaming like never before with the Backbone One Controller—your iPhone’s perfect gaming companion.

    I would recommend this to a friend
  • Pros mentioned:
    Handheld gaming

    Rated 5 out of 5 stars

    Great for Mobile Gaming but not a Console Replacem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for handheld gaming on your phone. Works fairly well for Xbox mobile gaming if you have a robust data connection. PlayStation seems technically supported by backbone but the PlayStation side doesn't really work at all. Mobile gaming -- through Netflix or Google Play -- works great. Currently enjoying Call of Duty Mobile and a fighter pilot game Metalstorm. The version I got was Call of Duty branded, but the hardware has no theming (a plus). The box has CoD branding and you get a few freebies. Moral of the story is buy whichever version is cheaper or appeals to your aesthetics.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent Controller, but very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this controller at a deep discount ($50), but if it was any more in peice, i would probably skip it. The controller is decently comfortable, and its pretty portable. I also like that i can use this with a (thin) case on my iPhone 15 Pro Max, but man are the buttons SUPER clicky. Its like having Gateron Blues on a controller. Some people like the mechanical clicks (and normally i do at home), but when i am out and about in public, i cant help but feel a little self-conscious about how loud this controller is. For example, when im at a hospital and needing to spend a whole day there, most waiting areas are pretty quiet. This controller makes sure that i announce to everyone in the room that im playing games and trying real hard. Honestly, it makes me play worse cause im trying to press the buttons so frequently. If i were in a loud area its not noticible, but unfortunately everywhere i have been using it in public is pretty quiet. There are some mods out there that make it quieter (like replacing the internal membrane with a rubber membrane from a Gameboy Color), but that can lead to some issues with button presses. Backbone really needs to make a model with quiet buttons, because i know there are a large number of people who buy this for public use and hate how loud it is (hence why people are making mods to make it quieter).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Responsive buttons

    Rated 5 out of 5 stars

    Great Controller for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get a controller for your iphone. The 2nd generation allows to use it with a number if cases (check their website). Can be used with the ZAG4 without having to remove the case. The controls and button are responsive. The backbone app is not needed for the controller to work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best Purchase of 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turning my phone into a mini game system with the Backbone app is incredible. It’s user-friendly and offers hints to maximize its capabilities. I’ve been using it for about 2 months and highly recommend it. If you're using it with a newer iPhone with a case, I found that not adding the supplied inside padding guards allows for a perfect fit (MagBak case).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbsticks are terrible. Feel more like D-pads. It does work great for streaming games from my Xbox Series X. I would never play first person shooters though. Thumbsticks just aren't responsive enough. Aside from thumbsticks, the overall build quality is good. Face buttons have a nice click. Triggers are okay too.

    I would recommend this to a friend
  • Cons mentioned:
    Hand pain

    Rated 4 out of 5 stars

    Mobile gamer accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. The recipient complained of hand pain. Not sure if it’s the design, length of time playing, etc. other than that, the product was compatible with an android.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall runs xbox game pass games smootly but having to pay for an extra subscribtion to play games you are already paying for is a but excessive

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Enjoy your three or four in-hame items.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Call of Duty: Warzone Mobile edition of the Backbone One controller offers the same features as the standard version, with the added perks of in-game items and Double XP tokens for Warzone Mobile and Modern Warfare III. Unless the Double XP tokens are essential to you, it's more cost-effective to purchase the standard Backbone One if available at a lower price. Despite being the top mobile controller, this edition seems more like a marketing strategy for Call of Duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Portable Gaming – Works Seamlessly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone One is a game-changer for cloud gaming on my iPhone. Setup is effortless, and it works flawlessly with Xbox Game Pass, making gaming on the go super convenient. The controller feels great in hand—high quality, responsive, and comfortable for extended play. I didn’t grab the case, but I’m seriously considering it because this is too good to risk tossing unprotected in my bag. If you game on your phone, this is a must-have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for mobile gaming. So far my experience with the controller has been positive. All buttons and joysticks work as intended and are fairly smooth. The buttons do make a louder clicking noise when pressed, but doesn’t bother me. I would recommend if you like playing games on your phone. I have no issues using the controller on my iPhone 16

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One of the best purchases I’ve ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he absolutely loves it. I can’t stress enough just how great the backbone is. You won’t be disappointed with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one Greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play with my iphone and android it really is the ultimate accessory to have. I have both my PS5 & Xbox to remote play as well.

    I would recommend this to a friend