Customer Ratings & Reviews
- Model:
- 90069
- |
- SKU:
- 6261439
Customer reviews
Rating 4.4 out of 5 stars with 1032 reviews
(1,032 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, temperature settings, price, and capacity of the Pro Series 1.7L Electric Tea Maker/Kettle. They appreciate the convenience of the keep-warm feature and the stylish design. However, some customers have concerns about rust, cleaning difficulties, occasional malfunctions, leaking, and the auto shut-off function not working properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
Best Kettle I’ve Owned!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with my new kettle. I got it because I was done burning my delicate leafs and sipping on bitter tea. This kettle helps with temperature control with preset buttons. I love the warm feature since it will keep your cup pa warm as you come back for more. Bella is true to its name, it’s a beautiful looking kettle, it even has neat lights and warm sounds to alert you. It’s super easy to clean and looks great on the counter. I highly recommend!
I would recommend this to a friend - Pros mentioned:Heating speed, Quality
Rated 5 out of 5 stars
Excellent tea kettle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love to drink tea. And I drink a lot. Since we do not have natural gas in our apartment we decided to buy electric kettle with ability to make a tea. We had 3 different kettles before and all of them start leak within could of weeks. Bella Pro kettle definitely has better built quality than all of our previous ones. Excellent feature to select different temperature based on kind of tea you are going to make. We mostly drink black tea and we do use maximum heat. But we also make sometimes flower tea which required less heat. Good white LED inside the boil chamber and around the buttons.
I would recommend this to a friend - Pros mentioned:Keep warm
Rated 5 out of 5 stars
Wonderful Tea Maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this item when I returned from India and had to make chai tea lattes DAILY. However, I recently left the kettle in the sick and water soaked the electrical outlet underneath the kettle (Instructions CLEARLY indicate not to submerge and I normally just hand wash kettle). It stopped heating up so I just bought another one with my Rewards certificates, and wha-lah, I'm in my tea heaven again. It works great; love the different buttons to indicate type of tea (or coffee), and the keep warm option. Tea tastes terrific every time! Best Buy also has the best price on this item when I checked Amazon & Walmart.
I would recommend this to a friend - Pros mentioned:Heating speed, Quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love drinking tea every day. The fast product. This product is very fast and of high quality
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Looks good and works better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice and the different temp settings are convenient. It boils water faster than the one it replaces.
I would recommend this to a friend Rated 5 out of 5 stars
Enjoy a cup of tea
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for tea drinkers. Love the warm setting for multiple cups of tea/coffee. Nice looking as well
I would recommend this to a friendRated 2 out of 5 stars
Excitement didn't last long.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to buy this for my girlfriend. All she said she wanted was a kettle, other than another item for Christmas. Till this date, she has only used it 3 times. She stated that after the first use, rinsing out and drying it out, she couldn't get this one "spot" to go away. I mentioned to her it was probably the steel. So, I used the appliance next and after rinsing it out and drying it out I also received a "spot" on the bottom inside of the kettle. We both tried it one more time and figured out this was a rust spot - inside of the kettle. It would always show up after you let the kettle sit. WHY IS THIS HAPPENING? This is pretty alarming as this is mixed with the water we are supposed to drink from this kettle. This was one of Best Buys best sellers and I've heard that this Kettle was a big deal also. I guess my fault was not reading ALL of the reviews. At this point I just want my money back since this is a known problem with this particular Kettle. I couldn't do anything with BestBuy, as the return policy was only 15 days and when I called Bella they told me to email. So Since February it's been collecting dust.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
- Pros mentioned:Ease of useCons mentioned:Cleaning
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the day I received it (September 22nd) I started drinking my herbal mix and I make it 2-3 times a day. The kettle is always full! Very easy to use. No need to constantly watch it, just push the button and done! The only thing is - the bottom did stain and takes a little effort to clean.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Welcome to the 21st century
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to upgrade to the 21st century with this electric water heater shenanigans and it is awesome. Heats up the water in a fraction as it would on the stovetop.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
This product really worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for this product I really like it It easy to use and make my tea or any hot drinks easy for me to make
I would recommend this to a friend Rated 5 out of 5 stars
Mr
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best water boiler I ever bougth, I used different kind of boiler but never kast a year this one holdup until today
I would recommend this to a friendRated 4 out of 5 stars
Love this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little guy. It makes most anything that needs steeping easy and portable to a degree. We use it in our outdoor location and inside events etc. Decent addition to the kitchen
I would recommend this to a friendRated 3 out of 5 stars
Good looking Kettle but...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I've been buying Bella Pro series small appliances, this is Ok, even though look very appealing the handle comes off with time from the top, the plastic holders on the inside break with daily use, when you wash the container the spiral resistance at the bottom retains water and every time you pick it up to pour coffee it will drip coffee and soil any surrounding surface only pro I could find is how fast it boils the water
No, I would not recommend this to a friendRated 5 out of 5 stars
Best investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting an electric kettle for some time. After a year of contemplating I am grad I thru out my stove top kettle and purchased this electric kettle. It feels like it takes seconds to make my tea, and i loved the auto shut if alert when it's done.
I would recommend this to a friendRated 4 out of 5 stars
Worth the price when you got the deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good. I have no problem with it except the fact that it would be hard to clean if you let the tea be there for an hour or so.
I would recommend this to a friend- Cons mentioned:Rust
Rated 4 out of 5 stars
Good just rust easily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good in terms of functionality. Not given 5 star because just after a tea boil you just see rusting on the rubber seal inside the bottom. Just to say it rust easily
No, I would not recommend this to a friend Rated 1 out of 5 stars
Filter basket broke within 3 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top piece of the filter basket broke within 3 months of purchase. The handle connecting the filter basket with the cover became loose too. So we started using it by just dropping the basket in the kettle. I emailed to Bella to see if we can get a replacement filter. But they said they do not have parts for it and will send me a new kettle. For this I would have to cut the electric cord and send them the picture. After this it would take them 6-8 weeks to send me a new kettle. So what would we do for 6-8 weeks. I tried to convince them to send me just the part. But the customer representatives were not that helpful. So I decided to write a review. I will not buy bella products in future!!! Disappointed
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .We can definitely understand how frustrating it could be for your Coffee Maker to no longer perform to your expectations, in such a short amount of time. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance, and also further address your concerns. Please contact our customer service department at 1 866-832.4843 or email us at [email protected]. Have a great day.
Rated 5 out of 5 stars
Perfect for my tea!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just ordered Vahdam Tea ... it’s one of Oprah’s Favorite Things. I wanted a way to brew it and it not be too hot to damage the tea. This kettle it perfect with the temperature options. And the price is great.
I would recommend this to a friendRated 5 out of 5 stars
Exelent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to use and I loved it. My daughter uses it all the time to make teas in this cold weather.
I would recommend this to a friendRated 2 out of 5 stars
Beautiful, Fast, Fragile.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product in January 2023, and in June 2023, I started noticing a leak. It would wet the entire base where the water heats up. With less than 7 months of use, it has become impossible to use as it is leaking a lot of water. I don't know where the leak is coming from. I will have to activate the product warranty.
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service