Customer Ratings & Reviews
- Model:
- BE-MLC522W
- SKU:
- 6456427
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the durability and length of the 5' USB-C to Lightning Charge-and-Sync Cable as significant advantages. Many appreciate the cable's value for its price. The USB-C compatibility is also a noted benefit for users needing that specific connection type. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
Over 10 days, it still doesn't deliver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product on June 4, 2025. So far (June 17, 2025) . I still don't get it, I don't know why? and I can't track it.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, JulieW, for bringing this to our attention. We’re sorry to hear that your order hasn’t arrived and that tracking information hasn’t been available. We understand how frustrating this must be, and your feedback is important as we work to improve delivery communication. Tine | Best Buy Essentials Support
Cord is heavy duty but too stiff to tuck away.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord seem to be extra thick and heavy duty but I need one that’s more flexible so I can tuck it away. It’s made for commercial use. Not for the home. I don’t like to see a bunch of cords laying around in my home. The length is great but it’s an eye sore to look at.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Gieu,
Thank you for taking the time to review our Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White. I understand you found it uncomfortable to use since the cord seem to be extra thick and heavy and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com
Not the best cord
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.End of cord broke after a few months of use but I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Casper, we're very sorry your Best Buy essentials™ USB-C to Lightning cable broke so quickly. We understand how frustrating that can be. If you need any assistance or would like to explore options, please reach out to our Best Buy essentials customer support team at 1-866-597-8427. - Mae | BestBuy Essential Support
Poor quality/longevity
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product only lasted about 6 weeks! Went out very quickly and was not durable! I never took my charger out of my car it just quit working all of a sudden!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re very sorry to hear that the product only lasted about six weeks and stopped working suddenly. We understand how disappointing and inconvenient this must be, especially since you never removed the charger from your car. Please reach out to our customer service team so we can assist you with a replacement or a solution. We appreciate you bringing this to our attention. Keith | Best Buy Essentials Support
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this cord for about 3 to 4 days and it stopped charging on the fourth day. So I do not recommend this charger to anyone. I would just spend the extra money and get the Apple charger. Even though those break as well, you at least get a couple more weeks out of them. Lol
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Leee,
We always want to consider your feedback about this product so we can continue to improve the quality of this charger. If you need further assistance, please contact us at 1-888-237-8289.
BestBuy Essentials Support
https://www.bestbuy.com/
Ehh. It’s a cable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should. Now if im being picky.. its bulky and does not maneuver very well. The store didnt have a lot if cheap options which i purchased this one. Pretty sure my phone died so I needed a cord urgently. Probably ahould have spend a little longer comparing.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Lloydj20. Thank you for writing a review about our Best Buy Essentials Charge and Sync Cable. I apologize that this cable is being picky and its bulky and does not maneuver very well. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.|Best Buy Support
https://www.bestbuy.com
Not very reliable for me.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this accessory thinking it would last long but it didn’t. I thought my iPhone’s charging port was defective but it was the cord that was the problem. I discarded it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi rumo, Thank you for taking the time to leave a review of our Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(866)-597-8427 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Stopped working one week in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger worked well for the first week then it started only working on one side when i plugged it in. Thought it would be the most basic but reliable but it ended up being a not so good charger. Would return and get a different one if I could.
No, I would not recommend this to a friendBroken Promises
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if I received a definitive item or not because the this item received good ratings overall but I had to return it for a refund because the lightening end pulled out and I was very lucky that I pulled enough of it out that it didn’t get stuck in my phone. It broke in about 3 days after purchasing it. I do not recommend this item based on my experience.
No, I would not recommend this to a friendNot as fast as other USB-C iPhone charging cords
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the Insignia USB-C cord I bought, this cable’s charging speeds are not up to par at all. It only got about 5% charge in over 20-25 minutes of charging while I could get almost 1% every 2-3 minutes with Insignia’s. If you want good charging speeds, look elsewhere.
No, I would not recommend this to a friendNot so great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within the 1st 60 days. Although they weren’t crazy expensive, I hate that I wasted my money.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AMW0323! I am truly sorry to hear that your Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable broke so quickly. It's always frustrating to feel like you wasted your money on a product that didn't meet your expectations. Rest assured, we will make it right and offer assistance covered by the manufacturer's warranty. Please contact our customer service team at 1-888-237-8289 for further assistance.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 weeks. Now it doesn’t charge my devices. When I can get it to start charging, it drains the battery within a matter of seconds. For example, I plugged it in at 12% and it drained the battery to 6% within 20 seconds. Not sure what is wrong with the charger.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jat95,
Thank you for taking the time to review our Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White. I understand you found it uncomfortable to use it only worked for 2 weeks and does not charge any of your devices and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
Two strikes, both a swing and miss.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately does not fit my IPad Pro 12.9 in 3rd gen model. I needed a charge cable. This is not the right part. I am not sure if it is too late to return and get the correct substitute or not. Not exactly pleased,
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges, but does not sync well with Volkswagon Tiguan carplay
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that the product doesn’t sync well with your Volkswagen Tiguan carplay. Providing seamless compatibility and a smooth experience with our products is important to us, and we regret that this has not met your expectations. Your feedback is valuable, and we’ll use it to review and address any compatibility issues to improve future versions of our products. If you need assistance finding an alternative solution or have any further concerns, please feel free to reach out to us. Thank you for sharing your experience, and we apologize for any inconvenience this has caused. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-c-to-lightning-charge-and-sync-cable-white/6456424.p?skuId=6456424
Dont be cheap like me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter she used them a few times. And one day she stuck the cord in her ipad and the whole piece broke apart inside the ipad i had to fish it out.
No, I would not recommend this to a friendSave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 weeks and then no connection. It’s cheaper than the Apple product initially but not if it constantly needs replacing. Very disappointing.
No, I would not recommend this to a friendStopped working after few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not working in my car after few weeks. Had to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Rama,
Thank you for taking the time to review our Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable - White. We're very sorry to read that this cable stopped working, I know how inconvenient this must be to you. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Basic cable, nothing special.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord works, but it is bulky and unattractive. Does feel solid, and should last a long time. No outstanding qualities.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality and durability, these were the first cables I could remember just breaking with normal use.
No, I would not recommend this to a friendThick and bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so thick ~ wanted to return but can’t locate the box
No, I would not recommend this to a friend