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Customer Ratings & Reviews

Your price for this item is $84.99

Customer reviews

Rating 4 out of 5 stars with 438 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pet Stain Eraser Cordless Carpet Cleaner's ease of use, cleaning performance, and lightweight design, praising its convenient size and cordless operation. However, some users expressed concerns regarding the battery life and suction power of the device. A few also reported issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 438 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great cleaning utensil!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super lightweight and extremely easy to use cleaner. I know it says pet stain remover but I actually purchased it for the car and it works wonder. You also don't have to add water! It doesn't get any easier than this!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    what a time saver this is!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three dogs, one of which is old and she pees in the house quite often, and I have a toddler and a 10 month old who likes to spit up everywhere. Before I got this I would have to drag out my full size carpet cleaner, unwind the cord, plug it in and then do the reverse to put it away. This little bissell is a time saver! Now I can just grab this little guy and hit the spot on the carpet nearly right after the mess hits the floor, either by the dog or the baby and just like that its gone....like it never happened. It really is an eraser as it's name implies. When I first got this I think my dog noticed the box and wanted me to try it out. No sooner than I had it unhooked from the (about 4 hour) charger did she decide to go potty on the carpet. I quickly swooped into action by grabbing the bissell and heading to the spot on the carpet. I powered it on and immediatly it sucked up the liquid, then I sprayed some of the included oxy pet treatment (that is pre-mixed by the way) and let it sit for a few minutes. Then I sucked it all up and watched the liquid move up the clear suction path. This thing has been working overtime too. I have cleaned up no less then 10 different spots, mostly from the baby spitting up and the charge still says its full. No worries about it running out soon either, it simply shows no sign of slowing down. Clean up is a breeze as well. You can pull the tank out, remove the clear liquid path where it sucks up the mess, remove the catch tank underneath, but you do have to hold that a certain way so it won't leak out, and also you can remove the stiff bristles with a quick release tab. I am very impressed with this little guy, I almost can't wait for the next mess to clean up...almost.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic tool for small messes!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in a house with both a dachshund, a breed of dog notorious for their selective housetraining, and a cat who as she gets older has begun to express her displeasure through urine I've gotten a fair amount of experience cleaning up accidents the old fashioned way. When I saw that someone had actually built a device for the task, I was cautiously optimistic. The best I was really expecting was something that might save me on paper towels. As it turns out, I was wrong. Not only does it save you on paper towels, it's faster and more effective than the traditional method of using a spray bottle and a stiff brush. The instructions are very simple. You turn it on, pull the trigger to spray a thin sheet of cleaning solution onto the carpet, use the built in brush to work it into the fibers a bit (They deserve extra points for the design of that, by the way, as the brush lets you use the weight of the unit to give you a bit of extra oomph to the scrubbing) and then pull the vacuum back and watch as it sucks up all the cleaning solution and brings the mess with it. I've tested it on urine, vomit, spilled makeup, and just plain dirt that had been tracked into the carpet, and it handled all of them, even on stains that were months old. I don't think I could have gotten any better results with a carpet cleaner. That said, it should be pointed out that this is definitely a small appliance for small messes. The battery lasts about as long as it takes to empty the onboard tank for cleaning solution, and that tank is not very big. I emptied it out in the space of an afternoon helping a friend clean out their carpet after they moved. Also cleanup can be a little tricky at times, as the thing tends to suck up a fair bit of fur and hair as well which can get caught in the drain or the intakes. But all in all, you still spend much less time with it than you would with traditional methods, and it's certainly cheaper than a full size carpet shampooer! I'd recommend this to anyone going through housetraining without reservation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Well-Designed Handheld Stain Extractor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of this device is misleading - it isn't really a "Bagless Cordless Hand Vac" - it is surely bagless and cordless but it is more of a small upholstery cleaner than a vacuum - it sprays a cleaning liquid onto a carpet or fabric and then extracts the dirty fluid (and the stain). Just like my larger Bissell upholstery cleaner, it has separate containers for clean and dirty fluids - but the smaller size makes it VERY convenient for smaller spills and stains. And although Bissell is advertising this unit as a "Pet Stain Eraser," the capacity of the reservoir for extracted fluid probably wouldn't suffice for a urine stain from a larger dog (that's why I got the larger Bissell a while back). But the design on this smaller Bissell is great - most importantly it is incredibly easy to dismantle and clean. It charges quickly and extracts fluids very efficiently. The only thing I dislike about the unit is that it sprays the cleaning fluid from the top of the device rather than from below (I would have preferred that the cleaning spray be directed closer to the point of extraction). I'm also not fond of Bissell hawking its "premixed cleaning formula to reduce setup time" - mixing concentrated cleaner with water isn't something that is normally eating away at my time - surely Bissell will be making a killing on the markup for their premixed solutions. I will admit, though, that the cleaning solution that came with this device has a pleasant scent that leaves fabric smelling clean but not perfumed - but I would prefer to purchase it as a concentrate. Again: I guess this Bissell could be used as a small handheld vacuum but it is not designed to extract dirt and dust without soaking it in liquid first (the collection chamber is not designed so that you can empty solid dirt from it). This is a very useful handheld upholstery cleaner and it works quite well as such.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Miracle Worker on Pet Stains

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife & I share our 5,000 square foot home with 3) adult rescued cats & 1) bird. One cat is senior & another has sensitive stomach. Between the 2, we are guaranteed to have a mess to clean up every night. We had 2) today. Until now, we would bring out the large steam cleaner every time, and depending on which of the 3) floors is involved, this meant carrying the 20+ # steamer up or down the stairs. My wife & I are both Seniors, so this is a real burden. Spot cleaning has not worked in the past, and has set stains more often than make them disappear. Neither of us had high expectations for the Bissell Pet Stain Eraser - simply because we have been cleaning up the difficult way for so long, we did not believe a simpler way existed. Thankfully, we were wrong!! I removed the Pet Stain Eraser from the box, and within an hour, a cat obliged us with an opportunity to use it! It was a "Here goes nothing" moment. Filled it with the included bottle of BISSELL® Professional Spot & Stain + Oxy Formula - Portable Cleaners. Plugged in the power supply & waited for the 3 blue bars. We turned it on, pressed the fluid spray on the target & rubbed it with the brush. The stain disappeared! Figured it might reappear in the morning. It didn't - in fact, it looked even better & was completely gone! See the 2) Before & After photos that show the results! Next we tried an old area rug that had more pet stains than we could count - and some have been on it for 10 years! The steamer had not removed the stains, but had sanitized the rug. We applied the same technique described earlier, and the rug came out looking new. Waited 3 days later before reporting this - it STILL looks new!! This sold us!! This little tool is a Miracle Worker on Pet Stains!! Tonight I bought several 32 ounce BISSELL® Professional Spot & Stain + Oxy Formula - Portable Cleaners because we have already used up the 2) 6 ounce bottles that were included. Here are detailed observations: LIKES: 1- Lightweight 2- Removable fill tank, "dirty" tank & brush 3- Inexpensive (compared to a strong steamer, especially) 4- Small; easy to store 5- Attractive product 6- Lithium-iON Battery holds a charge for 15 minutes - more than enough to erase a number of stains 7- 4 Hour charging time 8- Easy to use 9- Fast! Clean-up takes 2 minutes, start to finish 10- IT REALLY WORKS!! DISLIKES: 1- Would pay extra for a holster to hang it on the wall; this is a tool that has to sit around or be placed in a drawer. We use it daily; a wall holster would be so handy. CONCLUSION: The Bissell Pet Stain Eraser REALLY WORKS!! It earned my HIGHEST RECOMMENDATION!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It Really Works!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same day that my Bissell Pet Stain Eraser Handheld Deep Cleaner arrived, my dog was kind enough to give me a reason to use it. My dog has a sensitive stomach and if she eats anything other than her dog food she gets sick and has really gross stool. The Bissell got put to the test right out of the box without charging it first and it didn't disappoint. It was super easy to use. Just put in the provided cleaning solution (no mixing necessary), turn it on, push a button to spray the stain then suction it away. Pretreating is recommended for heavy stains like the one I dealt with. My carpet is 11 years old, builder grade, no stain repellent on it. No problem for the Pet Stain Eraser. The battery will allow the Bissell to operate for about five minutes before it needs to be recharged. Plenty of time to get your stain out. It has a scrubbing brush on the bottom that helps get the stain out. The brush is removable for cleaning. It comes with a charging cord and two bottles of pet stain removal solution. Even though it is marketed as a pet stain removal tool, it is good for any kind of stain and can be used on carpets, rugs, furniture, cars, etc. Super handy item that I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this unit easy to use and fairly light when with the cleaning solution in it. Pros: Easy to use, no mixing necessary, full charge in 4 hrs. Came with two (2) bottle of special cleaning solution, one (1) bottle filled entire solution basin. Cons: Battery life not great but does last through a full cleaning cycle of the fluid basin, slightly difficult to disassemble portions of unit to clean. A little messy to clean. Suggestions: (other than the standard of reading the manual...) *Empty and clean unit over tub or large washbasin/sink. *Have a bottle brush or similar brush for cleaning out gunk from some of the crevasses. *Keep the small cleaning solution bottles. Refill them using larger cleaning solution bottles. These small bottles are the exact amount you need to fill machine for use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great spot remover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great for a very small job, but if you try to use it on a job that is larger than a dinner plate it will run out of battery. It is easy to use and very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love, love, love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bissell Pet Stain Eraser to clean up those pesky accidents that my dogs leave behind. Only down fall is, is that it does only last for about 30 mins or so. This machine is super easy to clean and small enough to store under my kitchen sink! If you are a pet owner, this is a must have along with the vacuum cleaner. PLUS once you register your product, $5 gets donated to animals in need!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suction

    Rated 4 out of 5 stars

    Good; could use some upgrades

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described & def is pretty convenient- FOR SMALL AREAS, lol. Battery doesn’t last much more than 30-45 minutes; and for the amount of cleaner this thing sprays- it really needs some amped up suction power... Had to break out my older full size to have what I was cleaning not really feel damp...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great for small stains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a carpet cleaner that was easy for small stains. This works Great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to clean up pet accidents, and it works great. I like it because it is cordless and lightweight. It cleans very well. I used a blacklight to check the cleaned spot, to see how well it worked, and ut shiwed it was clean, no more stain. Love it. It was so a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suction

    Rated 3 out of 5 stars

    First Bissell product that I haven't liked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to clean up the minor bladder leaks on my couches from my small dog. Normally they have some type of covering on them but once in a while they'll get moved or she'll lay on the foot rest. This goes through the 8 oz bottles of cleaner very quickly, does not suck up the liquid very well (even with the required lifting up of the front to get the water to go in the chamber, as directed). There was solution coming out of the back (where I assume the rechargeable battery is located)... water plus electricity, not good. Other than this it was nice that it could be decently taken apart to be properly cleaned. However the grip part to pull out the container for the cleaning fluid is very wide and strains my hand and fingers to pull it out. I'll be going back to using a Spot Bot or something.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Pretty darn good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial leak (my fault) this little machine runs pretty darn good and pretty much gets stains (cat vomit) out that haven't been sitting too long. You have to use Bissell formula designed for portable cleaners but it is easily found at Walmart. Love the fact that it is cordless. Much easier to handle.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suction

    Rated 3 out of 5 stars

    Not very pratical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum performance is good, not spectacular! Suction could be stronger but works good enough. My issue is you have to use it cordless. Meaning, it can't be used while being plugged in. Therefore, you must charge it, use it and then re-charge if you need to continue. I used it to deep clean my car. The reason I say that it is not very practical is because it is suppose to be used for those emergency pet mistakes. Well, I'm not going to keep it plugged in at all times. This is why I'm disappointed that you can't use it plugged in. I can't validate this, but I belief that if I charge it and then put it in the closed for 6 months and then my dog has an accident that it will not be readily available to be used for the emergency! Also, it sporadically leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well. Much smaller than the other spot treaters. Easy to go anywhere and convenient to store. I have 7 cats and they're no match for this, even old stains were taken care of with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power, Weight

    Rated 5 out of 5 stars

    Great Little cleaner.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works really well for being a mini stain eraser. It is very powerful and is easy to empty and keep on hand for emergency accidents. Lightweight and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Best thing ever if you have a puppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the spotbot but when I seen this I had to have it. We had just gotten a new puppy and it has been very handy. Very easy to carry around and clean. Only wish it would suck up water better to where the carpet is almost dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    New Puppy...New Cleanups!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought this because the new puppy is somewhat stubborn and resisting potty training. Even though we got rid of the wall to wall carpet years ago, this pup manages to find every throw and area rung in the house. Enter the Bissell Pet Stain Eraser. Bottom line up front: Does what it says - Erases Pet Stains. In less time than it takes to say it, we can deploy this bad boy and zap the puppy puddles into oblivion. Lightweight, ruggedly made, and performs as advertised. Good stuff!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Leakage

    Rated 4 out of 5 stars

    Easy for family with pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because my pet usually stain our carpets. This eraser have my to remove the stain easily. But then liquid used to cleaning would be leaking or volatiling when it is not in use.

    I would recommend this to a friend