Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers praise the SurfaceSense Allergen Pet Lift-Off Upright Vacuum's powerful suction and ease of use, highlighting its effectiveness in removing pet hair and its lightweight design. Many appreciate the included attachments and the helpful light for improved visibility during cleaning. The vacuum's ability to transition between different floor types also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 145 reviews
  • Pros mentioned:
    Ease of use, Light, Suction

    Rated 5 out of 5 stars

    Powerful & simple w/ all the features I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours researching and chose this as my new vacuum and I am glad I did. It's so easy to lift off the canister and get up and down the stairs with my pet attachment, getting cat hair off the steps, off the furniture. I love the auto-adjusting feature of the base going from carpet to floor. I love that the base is lit allowing me to see all the dust down a dark hallway. And bonus, the wand is lit too, so vacuuming under the sofa and other shadowed areas allows me to see what's there to vacuum up. It's so simple to use, to clean and it sucks up all the cat litter that gets tracked around, fur, and everything else. If there's just a little mess or spot to clean up, I get the vacuum out because it's that easy to fire up and be done 2 minutes later. I'm very, very, happy with this choice! I used to hate the hassle of vacuuming the stairs ~ not anymore! It looks nice too ~ rose gold and black. Seriously, you cannot beat this functionality at such a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    BISSELL SurfaceSense Allergen Pet Lift-Off Upright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum, it's light, nimble & easy to use. It does a fantastic job at cleaning as an upright vacuum & with the added benefit of the lift-off canister for tackling jobs that better suite this mode is the icing on the cake. This vacuum doesn't shy away from anything I throw at it, it seems eager to conquer every challenge. I definitely recommend getting this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Had to empty the canister 6 times!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Shark Navigator and this vacuum blew it out of the water. I have to preface this by saying I have a HIGH shed dog and vacuumed WEEKLY with the Shark. The first time using the Bissell I had vacuumed two days prior to receiving it and had to empty the canister SIX times and I live in a small 2-bedroom apartment. Side note, I have been the only tenant in the apartment since new carpet was placed, so I know it was only my dogs hair. Cannot recommend this vacuum enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO happy we switched to Bissell. I have always liked the design and capabilities of the higher end lifts way vacuums, and this does even better for a lower cost! We vacuumed 1 day after using our old one and it picked up SOOO much dust and dirt that had clearly been missed for over a year (see photo). The pet tool is really helpful too for the dog hair on the couch and chairs. My husband and I actually like vacuuming now?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, and more powerful than our last vacuum. This Bissell pulls the dirt and dust from deep within the carpet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but heavy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, but really heavy! Substitute on my workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it! It pick up really good! It helps me with my allergies! It is really good made!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great value buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful! I got a corded vac bc my cordless just wasn’t cutting it and I didn’t want to pay half a grand for a larger battery and more suction. We just got a puppy golden retriever and this vacuum easily cleans our living space with the included attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Bissel Surfacesense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and easy to maneuver. Powerful and picks up hair easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Vacuum (Even for Apartments!)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved into an apartment and this vacuum had the best qualities! It’s very easy to use and had multiple functions. Works on carpet and vinyl/wood flooring with its easy adjustments for different floorings. It also has multiple attachments and makes it super easy cleaning dust off corners. It even has a flashlight on one of the attachments! Made it super easy to see the dust! Decent size for a vacuum and can be easily stored and out of the way. It can hold a lot and go through multiple sweeps without having to be emptied! Absolutely love this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Hoover wind tunnel that I thought was great for almost 5yrs, and recently had to replace it, so while searching this Bissell fit all the points I wanted. Once I used it I was totally ok that the Hoover gave out. The suction on Bissell is better, the swivel is great, I love the removable wand and removable canister features (easier for stairs). The accessories are ok, I don’t really care about the light on the one but I can’t find a way to turn it off. The only thing I wish I had on the Bissell that I had with my Hoover is an accessory wand extension attachment. Not needed often so it’s not a deal breaker, but it would be nice for ceilings up stairs, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 2 out of 5 stars

    Great until using the lift off feature

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum as an upright is great. Lightweight, easy to use and great power. HOWEVER I’ve gone through 2 of them in the last 36 hours because when you use the lift-off feature, an extremely loud and irritating squealing noise happens. I purchased each of the vacuums from 2 different Best Buy stores. A $300 vacuum should not have this issue. Makes me nervous to try any other Bissell products with the same feature. Returning the second one today and i think ill opt to purchase a separate dust buster instead of another lift-off version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Pet hair removal, Suction

    Rated 5 out of 5 stars

    Vacuum cabin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Pucks up great Ease of use great Love.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    The best vacuum I’ve ever purchased!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum! I love all the different ways it can be used, the detachable vacuum for when you want to vacuum stairs or higher up places, the hose and the parts that come with it make vacuuming the furniture so easy. The ease of the swivel motion to reach every crevice and light to show the smaller crumbs or dust. I usually buy expensive vacuums that don’t do half of what this one does and the price is very reasonable. Will definitely recommend to everyone. Even my husband and kids love to use it. The best part is that the vacuum is so easy to clean because it all comes apart making it easy each use, where you get the best clean each and every time.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Have a dog and even petsit other people dog so it great to have. Love that works on hard floors, since I hate to sweep. Like that its easy to detach everything. Even inside the tank is detachable which is nice. It's a vacuum to have.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Very Impressive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Dyson DC animal gen 1 for about 12 years before it broke down finally. Was struggling to buy another Dyson but saw the reviews that quality has gone downhill so I went with the Bissell because it was rated better for picking up pet hair than the shark stratos. This vacuum is excellent picks up all the pet hair LED lights on the front are great. I really like how it automatically switches from hardwood floor to carpet without having to bend over and flip a switch on the brush head like the Dyson. Great vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    New Vac Cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at picking up dog hair! Easy to vacuum steps!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    EXCELLENT VACUUM

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING vacuum!!!! Love that it automatically senses & adjusts from bare floor to carpet. Vacuums excess cat litter off bare floor (previous vacuum would not pick up, only “spit” particles to another area on floor).

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal, Suction

    Rated 5 out of 5 stars

    Best bissell for pet homes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, we had a cordless Dyson vacuum that seemed to lose suction power we were very leery about getting another vacuum so we decided to go with this bissell and it is excellent perfect suctioning power removed pet dander is perfect for household use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction for hair but fails to pick up heavier debris (crumbs, straw, leaves) brush roll gets stuck and turns off on carpet with any type of plush. Attachments work better than vacuum

    No, I would not recommend this to a friend