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Customer Ratings & Reviews

Your price for this item is $829.00

Customer reviews

Rating 4.4 out of 5 stars with 1287 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the self-emptying feature as a game-changer, making cleaning a non-issue. The robot's quiet operation and easy setup are also highly praised. While customers appreciate the mapping feature and Wi-Fi connectivity, some express concerns about the mop function, reporting that it leaves streaks and is not as effective as traditional mopping methods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,287 reviews
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    My house is so much cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in my house already is shocking. I should’ve bought one of these ages ago although I suspect the quality has really improved over the years very easy set up, connected to our Wi-Fi without difficulty, no problem sensing stairs and other objects. it does get defeated by the socks that my boys seem to leave everywhere but sends me an error message and easy to get it going again initially I thought this thing is so great. I may want one for every level of the house, but it’s actually easy to pick it up and bring it to other levels than walk it back to its charger. Tried the mopping function and it does OK but doesn’t do a deep scrub so it’s only good for light masses which is fine. Last a long time on its battery charge, over two hours and still going also manages to get over small lips without any difficulty such as carpet or slight change in floor level. My cat and dog have been curious but not completely freaked out about it like regular vacuums have had to manually clean out some of the hair, but I don’t think that will be an ongoing problem now that there’s so much less after using it for a couple of weeks. Got it on sale and it was a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BObsweep Robotic Vacuum is such a time saver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "BObsweep" robotic vacuum and wet mop, or Dustin as we like to call him, has helped us save so much time. Not having to worry about the very time-consuming sweeping and mopping of our laminate floors has allowed us to spend more time doing the things we enjoy. I love how I can monitor and control Dustin over the WiFi instantaneously with the 'BObsweep' Android and iPhone app. If you don't have time to check on BObsweep, you can schedule when and how he operates, including vacuum strength and mopping depth. At a lower price than all the others that I looked at with a wet mop feature, none was priced competitively low and worth every penny. I would definitely recommend you consider checking out 'BObsweep' when choosing your next vacuum companion. - Ryan R.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation
    Best Buy Employee

    Rated 5 out of 5 stars

    Dustin

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I like that it will determine if something is just a high transition strip and attempt to scale it to get over it. My last robot vacuum would get to the strip and just give up leaving my kitchen and living room unclean. I also like that the app is super easy to use and allows you to choose exactly what you want it to do and where exactly you want it to do it. I would say the only negative I’ve seen is it doesn’t notice things like socks on the floor and just goes right over them, naturally it attempts to suck it up and gets stuck. I also wish the app would send my notifications when it gets stuck, I’ve had times where it would get stuck and me have no idea until I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobbitt (bObsweep - Dustin)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are newly minted Bobparents as he is our first grand robot! He’s a combo, self-emptying bot. Set up was extremely easy! The directions were in LARGE print, simple, accurate grammar and syntax and a breeze! The accompanying pictures were labelled and easy to follow. The quick guide made the initial set up very simple. Bobbitt aka bObsweep - Dustin) has an app for mapping which is easy to use and easy to edit. You can create zones/areas for him to clean specifically extra times. If Bobbitt is stuck, confused or not working correctly (which hasn’t happened yet) it tells you what the error is and basically how to fix it. Quite simple. The app connected to my WiFi quickly and has stayed connected. We were away for several days during Bobbitt's initial week, and I was able to monitor his cleaning from a state away! He worked while we didn't! You are able to change his settings through the app even while he is cleaning. I had been researching brands and was planning on sticking with a US brand for ease of instructions, customer service, returns, etc but found bObsweep out of Canada and knowing Canadian quality, integrity and reliability, thought I couldn’t go wrong. So far, so good. On Bobbitt’s maiden mapping voyage, he got stuck twice (trying to get under the couch- wasn’t his fault - it’s a dark area rug surrounded by 2 “of hardwood and then the low couch bottom) but figured it out and hasn’t gotten stuck since. He navigates multiple corners, terrain of hardwood, tile and area rug. It’s really pretty fascinating and fun to watch him think through his next moves. Bobbitt is fairly quiet, especially on the lower suction settings but even on high, the decibels are not loud. He’s unobtrusive and just zips around. His suction is great. I have never had such clean corners! I haven’t used the mop feature yet nor replaced the bag but am confident both will be pretty simple and effective. I will be in the market for Bobbitt’s mate Loretta for my upstairs and likely will stay in the bObsweep family. Couldn’t be more satisfied. Shelley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing addition to the home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our home. Likes: The app is modern and easy to use. The quick scan function of our home was quick and accurate. I like labeling/zoning out the rooms and no sweep/mop zones. I schedule it to clean when I am not home and like that I can see the visual history of where it went in my home. The parts are durable and easy to remove and clean which is amazing if you have long hair constantly getting tangled. Dislikes: It reaches everywhere except my small bathroom unfortunately which has a 1 inch lip at the entrance. The Alexa connection also doesn’t seem to work which would be nice to have it spot clean areas without having to pull out my phone but that’s just another convenience. One day after an app update my home map randomly became all jumbled where it basically mirrored my home so the robot was stuck trying to find rooms that did not exist. I just deleted the map and it rescanned quickly. Overall it’s low maintenance and has been working great for the past 3 months. Glad to have gotten this deal before buying the bigger brand names for more than double the price!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good product but....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, works as its supposed to. The vac has a little brush that falls off after the first week but the vacuum still gets the job done. It has a schedule option, its very smart with guiding itself, i have had some errors where i had to pick it up and pull out hair or fix the wheel or something got stuck but for the most part its smooth sailing. My mother in law bought one as well and she loves it. Works well on hard floors and carpet honestly. Its mop is amazing. I put watermelon fabuloso in it with water and it makes the floor look great. Pretty good but 4 stars because the piece fell off continuously within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Addition to Enchance Your Home!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dustin is doing great, although he has some problem with localization, I was able to fix that with their amazing customer service agents. Bobsweep is a must and an amazing addition to your home!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Effortless Cleaning with the Dustin Cleaner Robot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Dustin cleaner robot for a few weeks now, and it has completely transformed the way I maintain my home. This little powerhouse is a must-have for anyone looking to keep their space spotless without the hassle of manual cleaning. Performance: The Dustin cleaner robot is incredibly efficient. It navigates smoothly around furniture, reaching even the most difficult corners. Its powerful suction effortlessly picks up dust, pet hair, and debris from all types of flooring, leaving my floors sparkling clean. The different cleaning modes allow me to customize its operation based on my needs—whether it's a quick tidy-up or a deep clean. Smart Features: I’m especially impressed by the intelligent mapping system. It learns the layout of my home and optimizes its cleaning path, ensuring no area is missed. The scheduling feature is a game-changer—I can set it to clean while I’m out, and I always come back to a pristine home. Plus, the app integration is seamless, giving me full control from my phone, no matter where I am. Design: The sleek, low-profile design allows it to glide under furniture with ease. The build quality is excellent, and the quiet operation is a pleasant surprise. It’s so unobtrusive that I sometimes forget it’s even running! Battery Life: The battery life is more than sufficient for my entire apartment. It automatically returns to its charging dock when it’s done, ensuring it’s always ready for the next cleaning session. Value for Money: The Dustin cleaner robot is worth every penny. It’s reliable, efficient, and packed with features that make my life so much easier. I highly recommend it to anyone in the market for a high-quality robotic vacuum. Overall, the Dustin cleaner robot has exceeded my expectations. It’s a solid investment for maintaining a clean and comfortable home with minimal effort. If you’re considering a robotic vacuum, you won’t be disappointed with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I have used it without issue many times. It mapped the house out very well. It does not bang into things like previous brands I have tried. It gets on carpets just fine from hardwood. It picks up dirt and debris just fine. It empties flawlessly. The app options work well, following all settings as intended. I can make it vacuum from anywhere, or set a schedule. A user at home can start it without app access too. I would recommend this vacuum and purchase again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Third Robotic Vac…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third robotic vac - Roomba then Bissell now BObsweep. I love this one - very intelligent - love the mapping feature, ability to segregate rooms, and very powerful base station which aids self-emptying. Easy to setup and most important - my wife loves it. Initially made a weird noise (not sure why) but somehow just went away. GLAD to have purchased it - got a great deal. Also my first mopping robot - decent and picks up a fair amount on the mop… Finally, it maps the floor surprisingly well - and even allows you to map “no mop” areas..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The little robot that thought it could.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review will be strictly based on 2 things: first, I am not using the mop feature and second, I don't own a pet nor have children (although my brother is just like a 5 year old leaving crumbs and food everywhere) when I 1st activated this, I didnt have it hooked up to the Wi-fi, but the unit started to vaccum and map out the rooms. I thought that was odd, yet fascinating. When I finally downloaded the app and got it connected, it had the map already to go. In the 2 weeks I have used this, it has been a major time saver for me. You can set the vaccum power to 3 strengths and map 3 levels in a home (I only have 2) Get it on a time schedule (I have it set for all 7 days) Change the frequency of when it empties its dust bin into the supplied vaccum bag in its charging station. Set "no sweep" zones, although this has not been the most intuitive feature as it isnt 100% accurate against the map and the device almost fell down the stairs. I have worked with it and now is functional. Looking at the 2nd picture below, I have a a speaker wire cover that is a significant rise that seperates the kitchen to living room walkway. I watched it have an issue, but it kept trying to get over it. Then it raised it's itself up and managed to pass over it. Overall, I feel this little fellow is a great purchase for people that dont have kids or pets and if you take a little time to work with the map zoning, the time saved going forward will pay back big time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Reliable Partner in Household Cleaning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObsweep Dustin Self-Emptying Robot Vacuum and Mop has been a fantastic addition to our home cleaning routine. Performance: This robot vacuum does an excellent job of mapping the house and cleaning efficiently while we're busy working, playing, or just relaxing. It covers about 75% of our 1800 square foot house on a full charge, which is impressive. Self-Emptying Feature: The self-emptying feature is a game-changer. It significantly reduces the need for frequent maintenance, making it a convenient and time-saving option. Smart Cleaning: One of the coolest features is the ability to choose specific areas for it to clean. This targeted cleaning option is incredibly useful for focusing on high-traffic areas or specific rooms. Battery Life: The battery life is solid, allowing it to clean a substantial portion of our home before needing a recharge. Mopping Function: Although we haven't tried the mopping feature yet, we're excited to test it out in the future. It's great to have the option available for when we need it. Overall: The bObsweep Dustin is a reliable and efficient partner in household cleaning. Its smart features, self-emptying capability, and strong performance make it a valuable addition to any home. We're looking forward to exploring its mopping functionality soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My true friend, his name is Dustin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my boopsweep. His name is Dustin. I don’t need to tell him where to go he fines his own way. He even empties his own trash and docks himself. I call on him daily and he is always ready. Love my Dustin he is a true friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yeah…that’s a hard NO!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright so before we get started, let me give you some background so you can decide if you are on the same boat as me. My house has both hard floor and carpet, although I only used this in the hard floor area (it struggled in carpet so I just decided to vacuum myself in the rooms). I also own a golden retriever and have two toddlers. So suffice to say, there’s a lot of pet hair and dirt that needs to be cleaned. The first day I used this robot vacuum, I was pleasantly surprised at how quiet it was. It took it a bit over an hour to clean all common, hard floor areas and it did it quite well. Even the self emptying wasn’t as loud as the previous Roomba I had. The problem was what happened after. Problem 1. And again, if you are not on the some boat as me (pet owner) this may not apply to you. The roller/main brush was constantly tangled with the dog hair. So every two days I had to open the Dustin and manually clean it. was quite annoying as if I didn’t do this, it would not clean as well and would even get stuck. This is supposed to be a “hands off” type of thing but if I wasn’t constantly on it, it would not do its job properly. Problem 2. It’s mapping software is the easiest thing to get confused. Again, check if you are on the same boat as me (I got 2 toddlers). Whenever one of my kids would leave something out of place, say a shoe, a big toy, or whenever we would move a sofa by a couple inches or something, the robot would get confused. When it does, it doesn’t know where it is so it either just stops cleaning altogether (super annoying) or tries to find its base. It was hella funny (and annoying) to see it run pass its base a few times while searching for it. It would eventually stop altogether and then I’d have to rescue it and take it to its base again. If you are not on the same boat as me and your cleaning is minimal/ have no pets (or wife lol) shedding hair and don’t mind having to rescue your robot every so often, then yeah by all means, if you get it mad cheap like I did give it a chance. PS. If you are currently having the navigation problem, I found that eliminating the map helps. You’ll have to eliminate your map every so often though… I added a picture of all the times it has given me an error this week..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is a winner in our book!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with our Dustin bObsweep so far, especially since it was an excellent price on the deal of the day. We have some thick rugs that it does get stuck on understandably, but it does a good job picking up dog hair and lots of it. It is very quiet compared to other robot vacuums we have used in the past, and we like the self-emptying aspect. We are still getting familiar with the application and programmable options but very happy with our purchase and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Smart vacuum assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this smart boy (Dustin). He seems smarter than my previous robot vacuum that knocks it's way around the house. Dustin first maps out the rooms, vacuums or mops( depending on the settings) the edges and then meticulously cleans the rest of the house. He works quite fast and once he's done, heads straight to the charging station without any loitering. So far I use the low settings on my laminate floor because the medium and high are loud. Once a while it gets stuck when it's on a slippery mat or goes over a cord. There was once it stopped because it said the sensor was dirty but after wiping it, all worked again. I also realized it avoids areas not included in it's map, so anytime you move things around, it requires that you remap your house. So far I'm really impressed with it's performance. I wanted to buy another but I realized Best Buy has jacked the price from about 270 to 800 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this newer model expecting greatness from it since it was priced at $1000. I have 3 cats and on the first use the trash failed to be sucked into the disposable bag. All the hair and dirt got stock. (Hole is too small on the dirt bin) it lacks the matrix cleaning pattern of the shark and the app does not allow you to clean up more than 1 room or the whole house. With Shark I can choose which rooms to clean. So needs upgrade in the app mainly. The mopping was pretty good and the cleaning itself is good too. If you don't have too much animal hair. This would be great for you, but did not work for me. I was sad to return it. Specially at the sale price I got it 270.00 I wouldn't pay full price on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin my little helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robo vac I always thought that maybe it is a waste of money to buy one, my husband saw that as deal of the day and convinced me to get one… this was a great decision I made science I have wood floors all over the house I used to sweep then follow it mopping and that too a lot of time and effort, Dustin does it all , I can let it go for all the house or I can choose rooms or spots to clean, very covenant, I can schedule it to do the job any day or time, this is great, I can’t be more than happy with this. First time you send Dustin to clean it will map your house, so my advice to you is to get you house ready for it buy cleaning any clutter or rugs with tassels that may get caught in it also open any doors so the space is included in the map.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal Cleaning Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this item so far. It has helped me tremendously throughout the house, especially with a toddler. I haven’t used the mopped function yet but the sweeping option does the job. Definitely user friendly. I was able to connect it with my Alexa. The only downside is only one person can set it up through the bObsweep app for full access other than that I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a iRobot Roomba. I liked it until after many years of having it, it stopped working properly. I saw this Dustin on Best Buy's Deal of the Day at great price and thought I would give it a try. I just received it yesterday. But I can tell, it's a unit I will truly enjoy. I don't have pets. But I do have 3 young children. And boy can they make a mess! Anyways, Dustin is making his way around the house nicely. I don't have stairs. So that's a plus with not having to set edge detection. I love the way it maps out the house. It's pretty accurate. And it's much quieter than my Roomba. Another plus. It picks up pretty good also. But I think the tub I like most is, when it gets stuck somewhere, (which isn't often), I can look at the map and know exactly where it is. With my Roomba, we would have to hunt from room to room. Or wait for it to speak. This unit is a half an inch or so lower, so I don't have this problem too often. I haven't used the mopping feature. I really don't think I will. But that's just me.

    I would recommend this to a friend