Customer Ratings & Reviews
- Model:
- SHX5AEM6N
- SKU:
- 6542991
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.1 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the quiet operation of the 100 Series Premium dishwasher. However, a significant number of customers expressed dissatisfaction with the drying performance, reporting issues with wet dishes and the need for additional drying steps. Some users noted that dishes were not fully dry after the cycle. The lack of adequate drying is a major drawback for many.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Bosch Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our bosch dishwasher! Easy to install and worked perfectly. It’s super quiet.
I would recommend this to a friend The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down, best dishwasher on the market at this price.
I would recommend this to a friendWell built machine. Very quiet. wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch appliances are top notch. This dishwasher is very quiet and has all the functions and more including wifi.... and looks sleek installed. Its very easy to install for the DIY'ers. Pro tip...you might have to possibly buy a little fitting for the end of the water line to attach to the dishwasher. similar to a reducer. i salvaged the one off my old dishwasher. if you can find a open box they are discounted heavily. Solid machine.
I would recommend this to a friend- Cons mentioned:Drying
Overall good, may need a towel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this dishwasher seems to clean dishes well. I knew that it may leave certain dishes a little wet but happy to have it.
I would recommend this to a friend Just what we were looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. We needed a smaller dishwasher and this was exactly what we were looking for. Works really well! Love the cutlery tray.
I would recommend this to a friend- Cons mentioned:Drying
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst dishwasher I have ever owned. DO NOT BUY. Everything that comes out of this dishwasher stinks so bad of some funky smell I’ve never smelled before. There’s residue over every item with wires a quick hand wash after you remove from dishwasher. They tell you you don’t load it correctly if you try to contact them. If you load it exactly like the patronizing video tells you to, it still does not clean your dishes. I had 10000% better results from dishwashers 20-30% off the price of this machine. My entire life I’ve never had such a terrible dishwasher
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi ScubaSteve, Thank you for taking the time to submit this review. We apologize that this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products and the quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. For real-time troubleshooting or to schedule a service visit, please connect with our Bosch Customer Service team by calling 1-800-944-2904. Thank you.
Best Dishwasher Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.O.M.G..I love how quiet this product is. Very classy look. Price is reasonable.
I would recommend this to a friend- Pros mentioned:Noise level
A+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, nice look, fast, smart, make the dishes shiny
I would recommend this to a friend - Cons mentioned:Drying
Not a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not a good buy. The salesperson was not knowable about the product to tell use there was/is no drying cycle. We fell we would have bought a different dishwasher
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Kindle, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is really quiet and very nice in cleaning up the dishes, my wife loves it, and if she’s happy I’m happy
I would recommend this to a friend Works great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleans great, no issues with installing it, we've had it for a couple of months now.
I would recommend this to a friendMrs. G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher I have ever had. My favorite is the third tray on top
I would recommend this to a friend- Cons mentioned:Drying
Runs Quiet, That's About It
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not mentioned before you buy is that the container is air tight with no vent system, meaning you have to prop the door open with a towel, immediately after the cycle finishes to get dry dishes. If you don't do this all ceramics and metal will stay wet or dry with water marks if they stay in long enough. Outside return window so working with Bosch for a refund since Best Buy won't help.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DissapointedInDishwasher, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Buy this dishwasher! You won’t be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is the best!! This is my third dishwasher I’ve bought for my house, that I have lived in for 24 years. The app that you use for it is so easy to use too!
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Runs quiet and dries very well. It was also an easy self-install but much sur you buy the power adapter if you live in the US.
I would recommend this to a friendAlways Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic experience. We love shopping at the Best Buy Outlet
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I've ever had. Gets the dishes spotless.
I would recommend this to a friend- Cons mentioned:Drying
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horrible It doesn’t work and when it did it wouldn’t fully dry the dishes
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Kac8469, We are sorry to hear that your dishwasher has stopped working and we do apologize for the inconvenience. This is not indicative of the Bosch brand. If you need help locating or scheduling a repair service, please give our Customer Support team a call at 1-800-944-2904. Thank you.
No NYC installations until April 2025
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in NYC, be advised that Best Buy cannot deliver and install this dishwasher between M-F, 9 am and 5pm until at least April 2025. I paid for it in Nov. 2024 and since then, they cancelled 4 times at the last-minute, after I had prepped the space per their multiple text reminders. The evening prior to the last reschedule, they informed me that they could only deliver it after 5pm, which is not allowed by most NYC apartment buildings. Good luck!
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Brooklyn11249, thank you for taking the time to submit this review. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.