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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4414 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the QuietComfort 45 headphones for their exceptional noise cancellation, comfort during extended wear, and impressive battery life. While some users would prefer enhanced bass and louder volume, many find the headphones to be worth the price for their overall performance and stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Comfort, Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Comfy headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually kind of hesitant to buy these as they were more expensive compared to other headphones, but they’re actually pretty nice. Could you get better headphones at a cheaper price? Probably. The bass on these are kind of meh, but the noise canceling is great. I didn’t even know my younger brother was banging on my door and yelling at me for like 7 minutes until he told me, lol. They’re also super comfy, and really cute.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Comfy and high quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re a great overall pair of headphones just wish they had a tad bit more bass

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great way to pass the time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to waste your time. Very comfortable to wear for a long time. Does drown out some of the outside noise. Battery life is excellent. Just wish it produced more bass. Overall its like having surround sound on your head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great with some caveats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first ever ANC headphones and I'm blown away how well these work at isolating noise. I work in a building with a loud HVAC and machinery and it silences nearly all of that. As long as the sound is constant, the ANC works perfectly, whereas sudden loud noises its ineffective. Out of the box, the bass is way too strong. I had to turn down the bass in any device I use this in just get it to "normal" levels. I read complaints about the low volume levels but I've not had any issues. At max volume they are louder or as loud as any of my other wired headphones. My only issues are with the comically short (6 inch) charge cable. This is pretty much useless if you have a cluttered desk. I have a 6 foot USB-C cable but the headphones do not work while they are charging. Even with the wired audio cable plugged in, the headphones can't be used while charging. Also I don't know if this is intended or a bug, but the headphones will not charge above 90 percent no matter how long I charge them. I use them 8 hours a day and they are very comfortable but can get warm. Get them on a sale if possible as full price for these are bit much.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Overall Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing! From the great comfort to the great noise canceling and sound, you will not be disappointed on these! (Things that don’t bother me but might bother you are battery life, not having to much bass, and not having the option to use the headphones while noice canceling and ambient mode are off) other than that these are a banger I highly recommend these

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't hear anything if I have the ANC and music on. Can barely hear something with only the ANC on and someone having a conversation next to me. I was expecting more bass with these headphones. Battery quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great headphones and very comfortable.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headset. Very comfortable to wear all day. Sound quality is very musical although if you're a base-head, the base may not be adequate enough for you. But all in all, a very good headset. I like the feature of being able to connect to two devices at once as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass, Volume

    Rated 5 out of 5 stars

    Bose QC45

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphone i chose these over the sony xm4. I've heard Sony sound better but thats ok, i still like these ones. I wear these at work and my ears never hurt or get hot. I can wear a few hours straight, not alot of bass and volume isnt really loud but its loud enough and sounds great. Build quality is really good and think they will give me a years of use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great highs great lows bass is good but couls be better noise canceling is excellent hard to connect at first had to clear the devices bluetooth memory using an online faq to pair to my phone battery life is amazing i work in an office this headset is life altering but not perfect

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass, Volume

    Rated 3 out of 5 stars

    Perfect for for the average, less for the gym rat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an okay headphone. I like louder volumes and honestly way more bass than what these provided. (Gym Rat) but a great headphone for flights or just day to day usage.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear the QuietComfort 45 Wireless Headphones didn't match your expectations in terms of volume and bass, Jose. Don't forget that you can boost the bass via the "EQ" function in the Bose app. As for volume, while we would recommend general caution when using loud volumes, we can suggest turning up the volume on your connected mobile device, if separate from your headphones' volume. If any further issues should arise, our support team will also be happy to assist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass
    Best Buy Employee

    Rated 5 out of 5 stars

    Powerful noise cancelling

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have pretty good noise cancellation. I havent tried any other headphones before but these surpassed my expectations with canceling noise. Downside is that there isnt much bass but it is there. They are pretty pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent NC top contender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade to QC35, Also more comfortable than 700s, the bluetooth connects instantly and is more stable than XM4s, sound is very neutral, lacks a bit of bass if you ask me, it all depends on what type of music you like I guess, very good for calls too, clear voice pickup. Overall top 3 in the market right now

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose makes awesome products and this is no different. Very clear sound quality but if you like a ton of bass this may not be for you. It still has some punch but the bass on other headphones I’ve tried are sometime heavier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is phenomenal on these. I could use a bit more bass but overall i bought them for frequent travel. They pretty much completely block out all plane noise even without music going

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works great! Great for traveling! There isnt much bass, but sound clarity is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Sophisticated Bluetooth headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. The updated Bose app includes a simple equalizer. Amazing separation of music with a classical album. Base is adequate but not very punchy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    More bass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for crisp sound I just prefer more bass. The sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The noise cancellation is excellent. If you are a total bass-head, you may be left wanting a little more. But what I hear is clean.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great headset.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. Could be a little louder with the bass. But I always think headsets could be louder. The battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great feel, mediocre bass.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel and lightness. Nowhere near enough bass or max volume for an avid gym enthusiast. These would be perfect on a flight, however, as the noise cancelling is quite good.

    I would recommend this to a friend