Customer Ratings & Reviews
- Model:
- 870730-0020
- |
- SKU:
- 6512517
Customer reviews
Rating 4.3 out of 5 stars with 4124 reviews
(4,124 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Noise cancellationCons mentioned:Connectivity
Rated 4 out of 5 stars
Very good, probably better for Android than iOS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent like I expect with a Boss product. Have that signature Bose sound and an adjustable EQ in the Bose app. Bose went with a more AirPod design for these. The fit is comfortable, especially after going through the extra wingtips and ear tips to find the right combination. These are light enough to wear for extended periods without issue. The charge case is a bit bigger than some earbuds I’ve used but still pocketable. The ANC is AMAZING and I love that they’re adjustable. The audio pass through is very good as well. You can add your own presets for ANC level as well through the Bose App. Now the negatives. Using the Bose app for updates and EQ on iPhone is terrible. It’s slow and non reactive at times. Also have had some connection issues with my iPhone where I’ve had to put one or both earbuds back into the case to restart the connection. I did update them in the Bose app (wasn’t sure if it worked because it kept freezing) but it says they’re up to date now. Hopefully the connection issues will be fixed now. Only time will tell. Touch controls on the stem are decent but not the most responsive I’ve used. That leads me to say if you’re an iPhone user I would recommend sticking with AirPods Pro if you want that Apple convenience of every thing “just working” every time. Still deciding whether to return these for the new AirPods Pro 2 for that convenience alone. The sound quality of the first gen AirPods Pro weren’t on the level of these Bose so I’m curious if the second gen improved the sound quality anywhere near these. If you can live with not having the “Apple” ease of use and can live with some connection issues (again new product might improve over time) the sound quality and ANC are amazing.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Jay,
We're happy to see that you find the sound, and ANC amazing. It's also great to see that you were able to find a comfortable fit with the right ear tip, and stability band combination for you.
We're surprised you're having trouble with the connection to the earbuds, and would recommend checking our guide here https://bose.life/3fjGY8f to ensure you're getting a reliable connection each time. For slow app response, we'd recommend checking that you have as few apps running in the background as possible, as this can lead to any app being slow to respond during use.
You can of course reach out to us for help or feedback, you can find contact details here https://bose.life/38DNELy on our website.
Nic - Bose Customer Support
- Pros mentioned:Battery life, ComfortCons mentioned:Connectivity
Rated 4 out of 5 stars
Overall amazing, just not for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC is top-notch. Better than the AirPods Pro 2. I sit next to a noisy window fan and I can’t hear it at all with these earbuds. They are comfortable and fit perfectly. Battery life and touch controls have also been great. Unfortunately, I have two deal breakers. The first deal breaker is the overall listening experience. Don't get me wrong, the sound quality is clear, crisp, and well-balanced. But to my ears, they lack excitement. I listened to Bruno Mars' Finesse and I did not jam to the song like I usually would. The percussion just doesn't sound strong enough even after adjusting the EQ in the app. The second and main deal breaker is connectivity. I've owned two Bose headphones and various brands of earbuds and headphones. Among them all, I have the worst experience with Bose when it comes to connectivity. At times they connect instantly, at times it takes me a good five minutes to go through the whole ordeal of reconnecting them. Sadly this is still an issue with these earbuds. At times only one side is connected. Additionally, these buds still use the same voice. Each time I hear the woman's voice when I try to reconnect, I am reminded of the times I struggled with connectivity on my other Bose headphones.
I would recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
Powerful, smooth, and impactful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With every meaningful piece of tech I get. I choose a nickname for it. Something that matches its look, color, and ability. For me the moment I got this blue and gold version it reminded me IKARIS from the Eternals. The power and impact this earphone delivers is just on another level. No earphone I have erer had in Bluetooth matches this level of powerful and smoothness. Frankly, I didn’t think it could be done. I was so nervous about this product because I heard so concern over the firmware and connection issues. But even after the update was loaded, my unit had worked just like it did when I first opened it up. I don’t get drops or connections issues or even app connection issues like some have reported. It just works, at least for my iPhone 14pro. Another thing that blew me away was the comfort. This earphone just stays in my ear perfectly no matter how I move around. It doesn’t need to be jabbed into my ears nor does it create unnecessary pressure or stretch while inside them. They basically disappear unlike some huge stemmed alternatives. Finally let’s just get the obvious out of the way. You already know it is get superior than anything ever created for ANC. Don’t let other overhype on new products and cheaper products because they will never be what the Bose QC II’s are. It just superior in bass, spacious separation, imaging, and proper treble and mid balance and fit long before they destroy everything in AnC quality and strength. So before someone sells you a lie about $100 earphone being better, use your head. There is a reason why the cost is different and it’s not just because of the name on the box.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
Life saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a digital artist who absolutely NEEDS music to work. Along with that, I'm also currently taking care of my mom who is very ill both physically and mentally. Our house is small and she has a tendency to be very loud on the phone. It drove me a little crazy but I know it's important for her to have these sort of outlets because of her conditions, so I decided to invest in some high quality noise cancelling ear phones. Originally, after watching several video reviews, I had bought Bose QuietComfort Earbuds I since they were repeatedly stated to have the best noise cancellation, and that was the most critical component for me. And they definitely did, I remember having the literal A/C blasting right next to me and hearing it as a very soft, distant fan with the noise cancellation component turned on. However, the comfort levels were absolutely missing. Wearing those earphones for over an hour had my ear canals and inner lobe aching for days. DAYS. I wish I was exaggerating. One of the issues with a lot of the videos and marketing is that they're constructed with mostly men in mind, which I'm not. I'm also just under 5 foot so my build is especially smaller than most women too. I kept the earphones anyway because I was so desperate to just have some peace and quiet, and the sound quality was amazing, but I did end up giving them away to a very dear friend of mine who was in a similar predicament as me, but with a bigger ears lol. She said they worked great for her, so it's probably not a common issue, but if this is you're someone like me who often struggles with earbud sizing, you know what I'm talking about. That said, I decided to give these Bose QuietComfort Earbuds II a try because they were visibly smaller and seemed to have more versatility in handling different sized ears in general. I need to say that I am SO glad I did. Just wow!!!!! I didn't even have to use the smallest band and caps for these, they are amazing!!! I can keep them all day and night and not experience the slightest bit of pain after! The design is so accommodating for different fits, where you have a choice in both the cap for the earbud as well as a completely separate band that helps sits the device in your actual ear. I feel like it's perfect for any adult, and probably could even accommodate younger teens too. Something else I want to note is that while the first Quiet Comfort I earbuds didn't particularly weigh TOO heavily, I do feel like these Quiet Comfort II earbuds are even lighter, and I feel that may have had an effect on how easily my ear can endure wearing them as well. It also has the same incredible noise cancellation as QuietComfort I, and incredibly immersive sound quality. Seriously, there's so much my regular speakers don't pick up on that these earphones attune me to. I love listening to music with these! I also love the compact size of the QuietComfort II case in comparison to the Quiet Comfort I too. Bose really made a difference with these, I'm so glad I took the chance to invest in them. I don't know what I'd do without them. I included a pic of them next to my hand just just how small they are. (I'm 4 foot 11 inches, and 115 pounds for reference!) They're a great investment for anyone but if you're built smaller than most and want to invest in some earphones, these are a must.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Noise cancellation
Rated 4 out of 5 stars
The best Bluetooth earbuds with one caveat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried them all, AirPods Pro, Sony WF-1000XM4, these are easily the best sounding Bluetooth earbuds IMO. They have a slight edge in noise cancellation, sound quality, and battery life when compared to Sony's option. A huge edge in comfort when compared to anything else. The case is a decent form factor, and it doesn't bother me to carry it around... however, no wireless charging. Why? If you don't mind the lack of wireless these are hands down the best option.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Noise cancellation
Rated 5 out of 5 stars
I need nothing further from Tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech life can be tiring. Everyday something new comes out claiming to be the best. It's really hard to know when to pull the trigger on something for fear of missing out on something coming around the corner. But with the Bose QCII earphones I no longer fear what's coming tomorrow because what I have today is too magical to replace. The earphones ANC is completely the best on the market and there is no purpose to need more than this. The sound quality is on par with IEM's easily the best Bluetooth sound quality I've ever heard. Lastly the fit and comfort are the things you reach for to fall asleep. They are that good. And yes you can enjoy hours of it because of the great battery life. Do yourself a favor and just stop guessing. Just go out and get the Bose QCII.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Good sound
Rated 5 out of 5 stars
Bose noise cancelling ear buds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair of these I got me. These are the most comfortable earbuds I have used and the quality is the best! I lost my first pair and with lot of pain in my pocket I purchased the second one but I know no other would be just as good. They should be called Bose quality noise and comfort lol! They last a long time and they also charge pretty fast! I will stick to Bose for my ear bud preferences.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Noise cancellation
Rated 5 out of 5 stars
I am extremely happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Bose QuietComfort Earbuds II and I am extremely impressed with their performance. The noise cancellation feature is top-notch and truly blocks out external noise, making them perfect for use in loud environments or for drowning out background noise while working or studying. The sound quality is also excellent, with clear and powerful audio that really brings music and podcasts to life. The earbuds are also very comfortable to wear and fit securely, so I don't have to worry about them falling out while on the move. One of the standout features of the Bose QuietComfort Earbuds II is their long battery life. I can use them all day without having to worry about recharging, and the charging case is compact and easy to carry around. Overall, I am extremely happy with my purchase of the Bose QuietComfort Earbuds II. They are a worthwhile investment for anyone in need of high-quality noise cancelling earbuds with excellent sound and a long battery life.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Good sound, Noise cancellation
Rated 5 out of 5 stars
Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Sure thing! The Bose QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones offer exceptional sound quality and impressive noise cancellation, making them perfect for immersive listening experiences. Their comfortable fit and long battery life further enhance the overall user experience. Highly recommended!"
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 4 out of 5 stars
Comfy Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable earbuds and you don't have to charge them often. It also tells you the percentage of battery life left when you use them. The look is very sleek and I love the color. The only thing is that can still hear a slight background noise so they are not completely noise cancelling.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Noise cancellation
Rated 5 out of 5 stars
I’d buy them again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing! I use them for hours every few days and I have yet to charge them up less than two weeks apart from each charge! The sound is great, and it is very customizable. The earbuds themselves are extremely comfortable and they two are customizable beyond just the silicone tip.
I would recommend this to a friend - Pros mentioned:ComfortCons mentioned:Connectivity
Rated 3 out of 5 stars
The smaller size is the ONLY upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These 2nd gen ear buds from Bose are a nice upgrade as far as the size reduction, look, and comfort, but that’s it, the noise cancellation IS better on the first gen, the CALL QUALITY is absolutely better on the first gen, everyone I speak to on a daily basis has mentioned to me, my voice sounds muffled and distant, and these are people I have been talking to daily on the older first gen buds from Bose, so I’m honestly confused/disappointed with what Bose is doing, ALSO, there is no more battery status indicator lights, so you never know how much charge the case has, where the first gen had 5 leds representing 20% each, but not on this new one, ALSO, no wireless charging, ALSO has connectivity issues, disconnects randomly, what is $300 about these buds? Nothing if you ask me, I returned earlier today and bought the air pods pro 2, these air pods music playback is not as nice as these Bose buds, but the call quality IS superior. My main use
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 4 out of 5 stars
Clear sound, comfortable fit, good adjustability
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice, comfortable earbuds. I like that they come with a number of different ear tips and stability bands. Once you find the right combination, they fit securely. In my ears, they don't move at all, even while jogging. I am not an audiophile or expert, but for my purposes, they have a very clear sound with plenty of bass and treble adjustability. The app that you can download is simple and easy to use. Music sounds great, and while watching programs or YouTube videos from my tablet, they work very well. The noise cancellation is incredible for a small pair of earbuds! I recommend these, especially at the discounted price.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
I love you, Bose Quiet Comfort Earbuds ♥️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are life-changing. Prior to purchasing these earbuds, I was using the Bose QC45 over-ear headphones and while I love them they would start to make my industrial piercing hurt over time. That being said, I went on a trip to NY recently and didn’t want to deal with the sweat and hurt ears that come with the QC45 over-ears, but wanted to maintain the sound quality I get from the QC45s. So, I bought these. And they are wonderful. I let my partner try them for like 30 seconds and he went out to buy a pair the next day. Tldr; if you like amazing sound quality, great noise cancellation, and the freedom of whipping your head around while listening to music, buy these. Can’t recommend enough.
I would recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
Best headphones I've purchased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for myself during a sale in December since my previous pair of Bluetooth headphones were finally dying. I've had these now for about a month and I wish I would have gotten them sooner. I hate having to turn the volume up too loud on my happiness, so the noise canceling feature was really important to me. Planning on buying a pair for my husband to upgrade his current Bose headphones!
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
Great Earbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ANC and fit , very comfortable and doesnt fall out the ear. The plugs do get dirty fast though so just make sure you clean them.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
Find Something Better For The Price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best noise canceling headphones on the market for the price!! Never personally tried Sennheiser or any of the $500+ headphones but never had to seek anything beyond these to be honest.. In terms of noise canceling they far exceed the previous quietcomfort earbuds and have easy controls whether through touch or the app and they are alot smaller and comfortable fit as well.. Best buy has them on sale every now and then so if you catch em you'll save $50 give or take so win win!
I would recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 4 out of 5 stars
Earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Sound is excellent! Pretty comfortable. LOVE NOISE CANCELING!!! Minor issues when case goes dead, headphones won't pair with phone. For small ears, they do slide out of ear sometimes. Great otherwise.
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Noise cancellation
Rated 5 out of 5 stars
Quality Sound is still Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the fit of these. I’ve had Bose Soundsport, beats fit pro, AirPods Pro, Samsung buds2. These are by far the best fitting and most comfortable. They’re not as light as the Samsung galaxy buds to, but they are still very light and they really hug your ear without hurting it. you have to play with the tips and the sound test to get the fit exactly right but it’s worth it. The sound cancellation is adjustable through the app and there’s quick settings features to change the level of noise cancellati I’m using iPhone and they sometimes have quirks but a quick reset will get rid of that. It happens maybe once every 4 to 5 uses but most the time they’re pretty seamless it’s just it’s not perfect. I definitely choose theseover AirPods Pro for the sound quality and thecomfort but if you want ease-of-use and reliability, I would choose AirPods Pro.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
Bose is the Best in ear buds!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Bose ear buds…I put them in as soon I am doing any housework. I have bought a couple off brand prior and nothing compares. Bose is the best!!!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend