Customer Ratings & Reviews

Just got them delivered, I previously had Airpods Pro 1st generation which lasted for a while, now that it is time to switch on 2nd generation launch, was little confused as Bose has launched QC II almost the same time. So try it why not? Until i listen to the first ever song on full volume in these, i did not realize how much i missed the bass centric music which Bose is quite good at. I'm loving these, heard that Apple pros 2nd gen also improved the bass quality, i did not try those as I'm keeping these anyway. Fit: The default ear tips that came with the package fit perfectly, I tried to do some workout and running, they were well in place. Sound Quality: I absolutely love the crisp quality of sound and sometimes the thumping bass which is the main reason to buy these. ANC: With these buds On and playing music, i felt like i was the only person in the gym. Battery: I am going with the product specifications as i did not count on how many hours i listened to and haven't tried draining the battery either. Bose App: The "Transferring Update" will take sometime as mentioned in the guidelines, but you can still listen to music as it runs in background. Adjusting EQ is easy in the app which is missing in iOS world. Cons: 1. sometimes while switching between Quite and Aware modes, noticed that one of the earphone mutes or lost sound. 2. Wireless charging, I'm not a fan of this though as instead of placing it on a coil, I just have to plug it to USB. But this is something missing. 3. Multi point connection is something i miss from the Airpods pro by owning QC II's. Yes, I have iPad, iPhone and Apple TV.

Sound quality is excellent like I expect with a Boss product. Have that signature Bose sound and an adjustable EQ in the Bose app. Bose went with a more AirPod design for these. The fit is comfortable, especially after going through the extra wingtips and ear tips to find the right combination. These are light enough to wear for extended periods without issue. The charge case is a bit bigger than some earbuds I’ve used but still pocketable. The ANC is AMAZING and I love that they’re adjustable. The audio pass through is very good as well. You can add your own presets for ANC level as well through the Bose App. Now the negatives. Using the Bose app for updates and EQ on iPhone is terrible. It’s slow and non reactive at times. Also have had some connection issues with my iPhone where I’ve had to put one or both earbuds back into the case to restart the connection. I did update them in the Bose app (wasn’t sure if it worked because it kept freezing) but it says they’re up to date now. Hopefully the connection issues will be fixed now. Only time will tell. Touch controls on the stem are decent but not the most responsive I’ve used. That leads me to say if you’re an iPhone user I would recommend sticking with AirPods Pro if you want that Apple convenience of every thing “just working” every time. Still deciding whether to return these for the new AirPods Pro 2 for that convenience alone. The sound quality of the first gen AirPods Pro weren’t on the level of these Bose so I’m curious if the second gen improved the sound quality anywhere near these. If you can live with not having the “Apple” ease of use and can live with some connection issues (again new product might improve over time) the sound quality and ANC are amazing.

ANC is top-notch. Better than the AirPods Pro 2. I sit next to a noisy window fan and I can’t hear it at all with these earbuds. They are comfortable and fit perfectly. Battery life and touch controls have also been great. Unfortunately, I have two deal breakers. The first deal breaker is the overall listening experience. Don't get me wrong, the sound quality is clear, crisp, and well-balanced. But to my ears, they lack excitement. I listened to Bruno Mars' Finesse and I did not jam to the song like I usually would. The percussion just doesn't sound strong enough even after adjusting the EQ in the app. The second and main deal breaker is connectivity. I've owned two Bose headphones and various brands of earbuds and headphones. Among them all, I have the worst experience with Bose when it comes to connectivity. At times they connect instantly, at times it takes me a good five minutes to go through the whole ordeal of reconnecting them. Sadly this is still an issue with these earbuds. At times only one side is connected. Additionally, these buds still use the same voice. Each time I hear the woman's voice when I try to reconnect, I am reminded of the times I struggled with connectivity on my other Bose headphones.

I love the new smaller design, the custom fit, and of course the sound quality of these earbuds. There’s definitely more sub bass present in this new version, so genres like Hip-Hop & EDM sound amazing. The EQ in the Bose Music App works great too so you can personalize the sound to your liking. Bose took the first gen and improved it in every aspect. The noise cancellation is “God-Tier” as YouTuber Flossy Carter puts it lol. The only problem is that it does not support wireless charging

These 2nd gen ear buds from Bose are a nice upgrade as far as the size reduction, look, and comfort, but that’s it, the noise cancellation IS better on the first gen, the CALL QUALITY is absolutely better on the first gen, everyone I speak to on a daily basis has mentioned to me, my voice sounds muffled and distant, and these are people I have been talking to daily on the older first gen buds from Bose, so I’m honestly confused/disappointed with what Bose is doing, ALSO, there is no more battery status indicator lights, so you never know how much charge the case has, where the first gen had 5 leds representing 20% each, but not on this new one, ALSO, no wireless charging, ALSO has connectivity issues, disconnects randomly, what is $300 about these buds? Nothing if you ask me, I returned earlier today and bought the air pods pro 2, these air pods music playback is not as nice as these Bose buds, but the call quality IS superior. My main use

Bose has nice sound along with the bass. Only thing is that it keeps disconnecting. I have to go to settings and undo the Bluetooth then start all over again to connect. I don’t understand why this happens, these things are very expensive and I’m not happy with this situation.

Really solid earbuds, I use them at work. I weld, they are put through some pretty nasty stuff and seem to hold up a lot better than AirPods. The noise canceling is huge as I work in a very loud environment and only need them at half volume. Bose app is cool, but causes connectivity issues with Bluetooth, my solution was removing Bluetooth access from the app and the buds work flawlessly now. That is the reason for 4 stars.

These headphones are great as far as the noise cancellation girls I feel like superior to others like Sony and Apple unless you get memory foam tips for your Sonys or Apples. They hurt my ears had to buy the additional tips, the rubber has some reaction that irritated my inside canal. Sound quality is great but the Connectivity absolutely SUCKS. It won’t pair to my iPhone or my laptop or it will then one cuts out none stop, doesn’t reconnect automatically once you’ve left your phone, sad for Bose to put out a product like this when none of their other headphones had similar issues. Returned them for AirPod Pros with the H2 chip. Especially if you can’t stand loud screaming or what not in transparency mode it blocks out anything so quickly and can’t block out for high frequencies sounds then Sony WF1000XM4 Buds or Bose Quite Comfort II earbuds.

Sound quality is pretty good, and it fits well. That's where the positives stop, call quality is horrible can't filter out voice from background noise. Battey is OK it can last all day do have to charge them more than my other headphones. Case and headphones feel cheap especially the case. The connection to devices is probably the biggest draw back that will leave you frustrated as sometime they will refuse to connect to my phone or I have to restart my phone. Overall I would not recommend these to anyone.

The earbuds are amazing. Great noice cancelation and great sound. I live in the NYC area and removing the train noice is such a great task and these earbuds get the job done but in my opinion Bose took a step back on the wrong direction with the case. The Bose QC earbuds 1 had a bulkier case but the button mechanism to open the case allow it to stay secure if it was in your pockets or in your bag. The new Bose case opens freely and feels flimsy. I actually had the earbuds for 2 days and the top part of the case broke off perfectly where they meet. I am not sure why if they were just in my pocket. I love Bose but this case is not it for these great earbuds. I also do not think the case has wireless charging which I think the first QC did.

Great sounding earbuds. -Noise counseling is the best out in the market- But it will not connect with different Bluetooth devices at once. (I like the Jabra Bluetooth connection th best)

I've been a Bose fan for as long as I can remember and my QC35s were getting heavy to workout w/ so I decided to give these and try. The sound is definitely Bose sound and the noise cancelling is pretty amazing ... being able to configure it is even more impressive to say the least. However, for all of that tech built into these In-Ear headphones, the case should have at least been capable of wireless (Qi) charging (minus a ⭐).

These are of excellent quality and I love that you can customize the audio in the app. My biggest complaint is the connection issue. Sometimes they disconnect at random and a couple of times I have had to forget the device from my phone and add it back so that it would work again.

Worth every penny! Was at first skeptical of the new design with the ear fittings… that is no longer the case. Due to my direct experience, I am now extremely impressed and 100% satisfied. Well, more like 92.62%. Not able to wireless charge!! Grrrrr…

This is the definition of paying for a brand name. Sound is crisp, big deal. But the rest of the experience is just not worth the squeeze. Everything else is low quality from connectivity to the app it self. Worst part is why so bulky if i have to charge it everyday. Is like buying a gucci belt so people know you are a consumer that doesn't care about value. Enjoy

I bought these to replace the 1st edition because I felt the last were too busy. it took me a few day to get the fit adjusted but once I did they are so much better than the 1st edition. I do think there are a few things that will be improved with a firmware update. Happy with this purchase. I also bought the soapstone because the smaller size. I do hate that the case is no longer wireless charging capability which is why I only gave 4 stars.

My left air bud sounds like it has a short, I notice it keeps going in and out. Really low sound. It also has issues connected.

These earbuds have been nothing but trouble since i bought them. They're constantly disconnecting from my phone. The right one barely has any sound at all, and I've tried doing everything i can to fix it. So now I'm stuck with just the left one. The sound isnt the greatest. Even when the right earbud worked they just were too low. I have 9 year old beats earbuds that sound better than these do. What a huge disappointment. Bose usually has such great quality with their stuff, but not these. I wont be buying bose earbuds again.

They do not connect to ypur phone, it took me 45 minutes to reconect to my phone from the first time, i use them 2 times by far and still takes me forever to connect to my phone, not worth it.

Don’t have a good loud sound sound very low, don’t have a very much technology, I give it one star, cannot find the case if they get lost, the bose app need some improving, don’t connect to more than one device at a time. I have to keep connecting it over and over again to the same device