Customer Ratings & Reviews

These 2nd gen ear buds from Bose are a nice upgrade as far as the size reduction, look, and comfort, but that’s it, the noise cancellation IS better on the first gen, the CALL QUALITY is absolutely better on the first gen, everyone I speak to on a daily basis has mentioned to me, my voice sounds muffled and distant, and these are people I have been talking to daily on the older first gen buds from Bose, so I’m honestly confused/disappointed with what Bose is doing, ALSO, there is no more battery status indicator lights, so you never know how much charge the case has, where the first gen had 5 leds representing 20% each, but not on this new one, ALSO, no wireless charging, ALSO has connectivity issues, disconnects randomly, what is $300 about these buds? Nothing if you ask me, I returned earlier today and bought the air pods pro 2, these air pods music playback is not as nice as these Bose buds, but the call quality IS superior. My main use

Noise Canceling is great but there no bass you cant listen to your music with one headphone in your ear thats why i bought it employee told me yes you can listen to your music with one earphone in your ear that was false. Also you cant control how you want your music if you want more bass or more Treble or less you cant fix the music how you like it and i was told by the employee that you can. I expected the product to be better because of the name brand being one of the largest in the world it didn't live up to its name also it could have been louder for 400 bucks i expected the product to live up to its name and it didn't. Overall this product isn't for me the one thing i did like about it was battery life and they dont fall out of your ear. So now im in the hunt for new headphones

These headphones are great as far as the noise cancellation girls I feel like superior to others like Sony and Apple unless you get memory foam tips for your Sonys or Apples. They hurt my ears had to buy the additional tips, the rubber has some reaction that irritated my inside canal. Sound quality is great but the Connectivity absolutely SUCKS. It won’t pair to my iPhone or my laptop or it will then one cuts out none stop, doesn’t reconnect automatically once you’ve left your phone, sad for Bose to put out a product like this when none of their other headphones had similar issues. Returned them for AirPod Pros with the H2 chip. Especially if you can’t stand loud screaming or what not in transparency mode it blocks out anything so quickly and can’t block out for high frequencies sounds then Sony WF1000XM4 Buds or Bose Quite Comfort II earbuds.

The earbuds are amazing. Great noice cancelation and great sound. I live in the NYC area and removing the train noice is such a great task and these earbuds get the job done but in my opinion Bose took a step back on the wrong direction with the case. The Bose QC earbuds 1 had a bulkier case but the button mechanism to open the case allow it to stay secure if it was in your pockets or in your bag. The new Bose case opens freely and feels flimsy. I actually had the earbuds for 2 days and the top part of the case broke off perfectly where they meet. I am not sure why if they were just in my pocket. I love Bose but this case is not it for these great earbuds. I also do not think the case has wireless charging which I think the first QC did.

Good for music but people have a hard time hearing me when on a call, while use the buds.Expected something better for the price and name brand.I'm a little disappointed.

The right ear bud kept cutting out, called the company and they had us send them back and they sent another pair but the older style... they work good though so it all worked out.

My left air bud sounds like it has a short, I notice it keeps going in and out. Really low sound. It also has issues connected.

They lasted 1yr 6mo before thay gave me issues. Boss Warranty gives me $100 bucks off a new pair but with only one option to choose. I'd like to try something new but have to pay full prices

I’m in the gym daily you have to have a good set of earbuds and these buds serve their purpose

In term of comfort, you can where them for an hour or two before ear fatigue kicks in. It takes some time for the ear buds to figure out the best sound quality for your ears which you can also tweak in the app. Once the software figures things out, the sound quality is good but they could be louder. The ANC is slightly better than the AirPods Pro Second Generation but not by much. I have an iPhone and there were some connection issues in the beginning but they eventually worked well with my phone. They can be a little awkward to take out of the case. The price is a bit high at $300 when you can get the AirPods Pro Second Generation for $50 less and they are on sale a few times a year or more for $199.

The sound quality of music and the noise canceling are amazing but i use mine primarily for talking on the phone. I use just the left ear most days, switching to the right ear as battery dies. When switching from the left ear to right ear the buds Sean to disconnect from my phone (galaxy S22 ultra) forcing me to forget device abs repair. I knew this would be an issue as i saw in other reviews before purchasing but had hoped for a patch in the software update. I've had them 4 months now abs there's newer models coming out, safe to say there not intending to fix it. Also from the first day of use people complain of me sounding muffled or far away while using just the right bud.

When they work they are amazing, but boy its hard to love. Pros: Amazing Sound Great ANC Decent Range Can Be Used Individually Price Is On Point With AirPods Cons: No Way To Have Two Devices Connected At Once Constant Connection Issues Switch Between Devices Is Bad They Seem To Pop Quite a Bit I want to love these, but its hard. Have had CONSTANT Connection Issues. I need to completely forget them from my device, then reset them, and then repair them. In the 4 months I have had them, I have done this 6 times. When going from one call to another quickly, I am noticing the devices even though connected to my phone, they don't transmit audio. When using one earbud notice a lot of popping as if ANC is kicking in and out. As far as the app, it's not great, just tells you basic info. For the good stuff: Battery life is pretty good. When they work, can go thru my entire work day without worrying. The range is pretty good too. Audio / Sound quality is amazing, have not had one person tell me I sound muffled, far, or with a lot of background noise. Tried the same place with my airpod pros and the opposite was said. When using on an airplane, no issues with background noise either, ANC is pretty darn good. Would I recommend, idk, I think if you only have one device I think these are great.

I recently purchased the Bose QuietComfort® Earbuds II, and I must say, the sound quality is exceptional. These earbuds deliver a truly immersive audio experience that exceeds my expectations. From the crisp highs to the punchy bass, every note is clear and vibrant, making my favorite songs come alive. The design of the QuietComfort® Earbuds II is sleek and modern, providing a comfortable fit that stays in place, even during vigorous activities. The active noise cancellation feature is a game-changer, effectively blocking out unwanted external sounds and allowing me to focus on my music or calls without any distractions. Another impressive aspect of these earbuds is the battery life. With a single charge, I can enjoy hours upon hours of uninterrupted listening pleasure. The charging case is compact and convenient, easily slipping into my pocket for on-the-go use. The quick charging capability is a lifesaver when I'm in a hurry and need a quick boost of power. However, I do have one minor gripe with the Bose QuietComfort® Earbuds II. Unfortunately, these headphones cannot be tracked using any app or find my devices feature. It would have been helpful to have a way to locate them in case they get misplaced or lost. While this limitation can be inconvenient, I believe the exceptional audio quality and overall performance of these earbuds outweigh this drawback. In conclusion, if you're looking for earbuds that deliver exceptional sound quality and an immersive listening experience, the Bose QuietComfort® Earbuds II are a top-notch choice. Their sleek design, comfortable fit, and impressive battery life make them an excellent companion for music lovers on the go. Just keep in mind the limitation of not being able to track them using any app or find my devices feature. Despite this minor setback, these earbuds have become an indispensable part of my daily routine.

Here is my thoughts, definitely worth buying for bose signature sound quality and top notch active noice cancellation, Love the new small factor design Combo ear tips fits-compare to its predecessor, The only reasons for for this two reason: hope Bose will fix that At this price point I am shocked that this headphone can’b be used standalone as only left or right ( the right has be out for that) This is insane Secondly, No option to shut off ANC and external sound all the way in app. Hope bose will fix those, other than that this are prefect in all aspects

They are only good for listening to music when talking on the phone people don’t like the sound

I mean, the audio quality is grwat, the noise canceling is really awesome for earbuds. The battery last 5-6hrs with noise canceling on. But they have connection issues, if the battery isnt 100% they wont always connect to your phone.

I’ve been using the Bose QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones in Triple Black for about a year and a half now. For the majority of that time, they’ve been nothing short of fantastic. The sound quality was excellent, the noise cancelling feature was impressive, and the comfort was top-notch. They truly lived up to the Bose reputation. However, over the past three weeks, I’ve noticed a significant change. The right earbud has become noticeably quieter, and the noise cancelling feature seems to have faded. This was quite surprising and disappointing, especially considering that I’ve been caring for them as usual, with no changes in my handling or usage. I looked up the serial number with the Bose self help from Bose’s online support, only to find out that my warranty period has expired and i would have to purchase a new set. Despite this, I can’t help but feel that this is a product defect. It’s disheartening to see such a drastic change in performance in a relatively short period of time, especially from a brand like Bose, which is known for its quality and durability. Pros: *Amazing Audio Quality: The sound quality of these earbuds is excellent, providing a rich and immersive listening experience. *Comfort: These earbuds are comfortable to wear for extended periods. These reasons alone keep me from picking a pair of airpods but its becoming more tempting. CONS: *Mic Pickup in Busy Environments: The microphone doesn’t pick up voice well in noisy environments, which can be a problem during calls. *Right Earbud Volume and Noise Cancelling Issue: The right earbud has become significantly quieter, and the noise cancelling feature has faded over the past few weeks. *Lack of Charge Indicator for the Case: There’s no clear way to know the charge level of the case. *Long-Term Reliability: The recent issues raise questions about the product’s durability and long-term performance *Pairing and Connectivity Issues: Pairing the earbuds with a device can be very frustrating, and they often need to be repaired In conclusion, while my initial experience with the Bose QuietComfort Earbuds II was positive, the recent issues have led me to question their long-term reliability. I hope Bose addresses these concerns in their future products.

The sound quality and noise cancellation on these headphones are great. I also think they are fairly comfortable to wear for long periods of time. However, I constantly have to battle with keeping them connected to my phone. I have to forget the device and repair them multiple times a week. It is so frustrating to me. I spent too much money on these headphones for this to be an issue!

The headphones are well designed aesthetically. They fit comfortably in my ear. There are times when they hesitate to connect to my devices and sometimes I’m actively on a call and they refuse to connect.

For the money i expected multi device connectivity .Noise canceling is amazing, the outside disappears when engaged. Sound quality is also very good.