Customer Ratings & Reviews

So I love the sound quality and the noise canceling is primo however I don't love how quickly they die and I just can't seem to get a comfortable secure fit in my ear. I also feel like they protrude quite a bit from my ear. I really like when my ear buds sit flush with the outside of my ear. The other thing is sometimes they take awhile to connect and they also don't immediately disconnect once put back in their case. I have to manually disconnect them with my phone

Not as good as the last series Not very loud and looses Bluetooth connectivity ofter

these headphones are ok for the price, they turn on and connect to your phone when both pieces in the case, and sometimes when you put them in your ear they don’t connect to the phone so you have to put them back in the case close it and open it and put it back into your ear and hopefully they add the siri feature so it reads messages

The sound is amazing and the noise cancelling outstanding. But even fully charged they cut out in the middle of phone calls and my 1st pair also struggled to connect to anything. So I exchanged the 1st pair but the second pair just cut out on me in the middle of a call just yesterday. My daughter recommended I just get Airpods even though I'm an Android and Windows user. I think I will.

The sound quality of bose products are always GREAT! But why or how they haven't figured out microphone noise cancellation is amusing with technology now days. If you're in a noisy environment, forgot about using these ear buds. Being in the trades, its definitely something we need, and hopefully an update is released to address this issues. The pods themselves and the changing case are very well made.

These are nice but lack a few things that make the purchase a great buy. Pros Mode selection. You have 3 settings and emerse wow, I cant hear nothing but my music. The slide on my ear bud to increase and decrease volume, love it. Cons The Bose App is really lacking. Unable to find battery status on the case. The app doesng show and case has light. There is no numerical value for the battery of the case. My samsung ear buds and bose are about the same with samsung coming in 1st over these.

I bought these to use on my marathon and the training leading up to it. They sound good but the time i needed them the most at mile 21 the right one stopped working not sure why. Later after upon inspection i dropped one and now the squishy ear tip falls off or gets stuck in my ear. Unfortunate, i want to like them more but they have let me down.

The headphones had trouble connecting to my phone and Best Buy support could t figure out the issue.

Got mine today and it just wont connect to both of my phone at the same time. I have iphone 13 (personal) and iphone SE(work phone.) i bought this for that soecific reason, to connect both phones at the same time. It knly connects one at a time.

As someone who always tries other items instead of the Apple AirPods I liked these a lot. I just wound up returning them due to the AirPods fitting in my ears a lot better and stabler

Good but, Low sound even when set to maximum. Sorry I will not recommend it

Have had these for a few months now and use them almost every day for the gym, biking, etc. Pros: -Sound quality and noise cancellation are seemingly best in class -Customizing the fit has been helpful for stability -Quiet mode and Immersion sound about the same (not sure if that's pro or con, just something to note) -They look great and are comfortable to wear for extended periods of time Cons: -Bluetooth often only connects to one headphone when putting them in -If you remove one while they're connected, you can only restart music via your phone, the tap function will not recognize pause/play -Not properly waterproof, have issues in any exposure to moisture where the modes continually cycle making them unusable -Phone call quality is subpar. I generally have no problem hearing, but the other party on the line has consistently reported they can't hear me If all you want is to listen to music, the sound quality on these is lovely. However, the basic features on these such as bluetooth connectivity and touch buttons have had major issues since I bought them, which for buds in this price range is extremely disappointing.

Upgraded to this set after a dismal experience with the Bose QC II debacle. The connection issues were few and far between however still present. Often times I'd have to reseat/remove the buds for a second or two in order to get them to connect. Call quality was probably worse. I grew tired of constantly being asked if i was in a tunnel talking or constantly being asked to speak up. It became normal of being told that i was sounding like a robot whe having conversations. And yet again the right earbud suddenly would not broadcast higher than 10%. I cleaned these as instructed by Bose as always and the identical issue of why i returned the QC II's was the exact reason these were returned as well. The sound quality, fit and ANC were great and i wanted so badly for these to work however at this price point the bad simply outweighs the good. I returned these also. The first gen QC earbuds were simply better mainly because they just functioned as designed. It's my honest opinion that Bose 2nd Gen earbuds are indeed a downgrade from the 1st Gen QC earbuds.

Sound quality is great, noise cancelling is unreal. Its so good I can't believe it. The fit is much better than airpods and they're comfortable. The connection issues are real, which is hugely embarrassing for Bose. Its been an issue for generations, and they don't seem to have a competent team of developers to fix it. They are either like ESPN, embarrassingly bad developers, or they just don't care. Either way, its frustrating.

Good noise cancellation and battery life. Has some connectivity issues with iPhone that happens out of nowhere sometimes and could be annoying to deal with. Overall good but too expensive for what it delivers as a product

The connection sucks. I constsntly have to either repair the earbuds or they disconnect by themselves. Sometimes they wont even connect first try. Ive seen other people saying the same thing. Overall though, esrbuds normally hurt my wars and these ones I can have in for hours thanks to the tips and in general comfort which is what I was looking for. Noise cancellation is superb. Love it. And sound quality is amazing. That suprised me because I have another pair of Bose headphones that have a lack of bass and have more of an acoustic sound and these earbuds really make up for that. However, if youre on the phone with someone they’ll sound pretty low despite the volume being turned all the way up (I’m guessing for sound protection but it would be nice to hear the other person better). If you’re in a really loud area, the other person wont be able to hear you too well. Other than the connection issues and low call volume and people not being able to hear you well, this is a really great product for someone who travels a lot and doesn’t want over ear headphones but wants everything that comes with them. Oh, the batterylife is pretty cool too. 6 hours of charge time.

After using several high-end buds ive found there isnt one best. Each has its plus and minus which is subjective so it depends what features are more important to you. For me the Bose was the best fitting most comfortable set ive tried. The sound was really good however not the best for my ears. With the fit and sound being good i wanted to keep the buds but connectivity became very annoying. The Bose app is terrible, sometimes the buds would be connected to my phone but wouldnt connect to the app. Got tired of messing around with the app trying to get it to connect. While washing my car with the phone in my pocket my music cut off twice. That was the last straw for me the buds were returned.

The sound quality is perfect. The noise cancellation is the best I’ve seen so far. Battery is great. The reason I gave 3 stars it’s because the volumes of call is so low. I am a driver so I can only keep one in my ear at a time. And I struggle to hear at max volume. ( something that I wouldn’t have a problem with a very cheap Bluetooth) and also it keeps connecting and disconnecting all the time. To other than that it’s pretty perfect.

The case is probably my only complaint. Feels very cheap. Sound quality is decent, don’t fall out while running either . Overall good headphones just not for the price .

I really enjoyed these for the most part. The noise cancelation is probably the best I've ever had. The sound quality is very good, too. As is the fit and comfort. Now for the bad. The case is absolutely huge and doesn't have wireless charging. There's no multipoint. Both of those features at this price point should come standard. The battery life on the buds is nothing special, and the app is average at best. But the biggest issue for me was the connectivity issues. Sometimes, when I take the buds out of the case, one or both of them wouldn't connect to my phone. Or, when I would try to switch connections in the app from my phone to my tablet, it either wouldn't connect or it would connect, and the audio would continuously go in and out. Like I said, I really liked these buds but, for the price, there are far better options.