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Customer Ratings & Reviews

Your price for this item is $407.99
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The comparable value price is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 1849 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Great ANC but not so good bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra headphones offer exceptional noise cancellation and a user-friendly app interface. However, the bass quality may not satisfy all audiophiles.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Happy to hear you like the QuietComfort Ultra Headphones' noise cancellation and the easy-to-use Bose app. If you're not happy with the bass output, don't forget the app has an Equalizer (EQ) section. You can access this by going to the home screen and tapping "EQ". You can then boost or reduce the bass, among other available audio settings. I hope this helps! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Excellent Headset- but lacks bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happened, but I was expecting to be blown away with the sound this produces but fell short. The main complaint is the lack of bass, it’s quite flat. I will sometimes pull out my $30 headset to listen to music/videos where I want to feel rumble in my ears. What is good about this device, is the noise cancellation, ear comfort, and light weight on head. I struggle with turning this off/on, since the Bluetooth button is also the power off/on button.

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Connectivity

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sound amazing my only complaint is connectivity is buggy with app, but once figure out how it works is great set of headphones. Bass is almost to much its strong!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass
    Best Buy Employee

    Rated 5 out of 5 stars

    Bose

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with these headphones. The quality is great and the noise canceling is awesome. Wish they had a little more bass but besides that very crisp audio

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass, Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not loud enough. Sound is great. Bass is ok but could be better

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Rich, thanks for your review.

      I am glad to hear you are enjoying the great sound of the QuietComfort Ultra Headphones.

      If you aren't getting as much bass as you would like I would suggest using the Bose Music app allows you to use the Headphones Equalizer to adjust the bass level to your preference.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Build quality
    Cons mentioned:
    Bass, Volume

    Rated 1 out of 5 stars

    Extremely dissapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot of reviews about how good these sounded. I was broken between this the momentum 4 and the skull crusher anc 2. So i bought all three of them to make my decision. Highly dissapointed with the bose qc ultra. Im using iphone 15 pro max and the volume for these are atrocious. They are to low. I like loud music so that was the first turn off. Anc is good about the same a little bit better compared to the momentum 4. Crushers anc 2 anc is meh compared to both. Definitely not even close. Bose has the best ambient sound with sennheiser second than crushers. The base on the bose im sorry is complete trash. Senheisser sounded better than the bose in all aspects. Obviously the base is way better on the crushers. But what overall killed it for me was the sound. I gave it 1 stars just because of that. If you like vocals sure knock yourself out. Best build easily are sennheisers than bose than crushers. If you want loud like me stay away from these. I dont know how they sound with android. These are definitely going back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris.
      Thank you for posting. Sorry to hear that you are having difficulty with some features of the QC Ultra Earbuds. Here are some steps to try regarding the low volume. https://bose.life/3QeZWeM. With the bass, here are some tips. https://bose.life/49dXazr. The noise cancellation of the earbuds is something that we are glad that you are happy with. If you require more assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great headphones only downside for me personally is the bass. Wish it had more thump in that dept

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Price

    Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. it does have Bass but doesn't feel. Returned it. Not worth it for the price

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Really enjoying it, if it had more sound and base it would have been great

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned going off reviews, wasn't pleased with bass or noise canceling. I expected more from Bose especially with this price tag. Nice quality feel and other than that might be a good fit for others but I like a bass heavy headphone.

    No, I would not recommend this to a friend