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Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $349.00

Customer reviews

Rating 4.7 out of 5 stars with 1772 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the QuietComfort Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional noise cancellation, comfort, and long battery life. They appreciate the stylish design, color options, and comfortable fit. While some users wish for louder volume and improved microphone quality, the overall customer sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Beautiful sound quality, useless microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones. They look great, they sound amazing, and the Bluetooth is the most solid I've ever had. The multi connect is awesome. The problem is the microphone. I bought these primarily as a work from home tool, for meetings. They worked fine for a week or two, and then the microphone started fading in and out. It seems to work okay sometimes if I shout, but when talking at a normal volume it either fails to pick up my voice, or my voice is way too quiet. This is the case on window, mac, and Android. I googled a lot and tried changing the self voice setting, but so far nothing works. Bose, please fix this issue! I read many other accounts of the same problem, but no one had a solution.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      I'm happy to see that you're loving the sound, Bluetooth connectivity, and look of the headphones.

      When using your headphones on calls, please double check that there is nothing obstructing the microphone ports near the hinges of the ear cups. I'd also suggest making sure that the headphones are not leaned too far back when worn. This could reduce pick up response and quality.

      You can also reach out to us, as we'd love to help you: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Overall very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, however the microphone leaves a lot to be desired. The power cable is extremly short. Overall, very happy with them and will replace the microphone.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great! I am giving it a 4 just because the microphone it’s not a 100% but over all really good!

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Bose Headphone’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Great look, great sound for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this look and the features but the microphone is terrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you're not happy with the microphone performance, Lawrence! Our support team is happy to troubleshoot such issues and can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose