Customer Ratings & Reviews

They are very comfortable and wasy to pair with your devices. The sound quality and noise cancellation are super, but unfortunately I had to return then back because the the sound over phone calls and meetings keeps breaking and people on the other side were not able to hear me. I don’t know if mine was defective or it’s a defect in this version. Return was easy. Great customer service.

I wanted to love these headphones. They look great, they sound amazing, and the Bluetooth is the most solid I've ever had. The multi connect is awesome. The problem is the microphone. I bought these primarily as a work from home tool, for meetings. They worked fine for a week or two, and then the microphone started fading in and out. It seems to work okay sometimes if I shout, but when talking at a normal volume it either fails to pick up my voice, or my voice is way too quiet. This is the case on window, mac, and Android. I googled a lot and tried changing the self voice setting, but so far nothing works. Bose, please fix this issue! I read many other accounts of the same problem, but no one had a solution.

The sound quality is really good noise cancellation really good. It’s a good set of headphones. My only issue with these or for me it wasn’t comfortable on my ears because of my piercings so that’s why I give it a three star rating if I were rating for sound alone, it would be a five star!!

the noise cancellation is great they’re good for the airplane and long car rides but even when i tie my hair in a ponytail they do always end up giving me a headache after an hour or two and they slide off when you look down and they hurt your neck pretty quickly if your looking down at paper or your computer while wearing them so not the comfiest honestly if ur bald they’re def work because my dad loves these but they are great headphones still

This version of bose quiet comfort headphones are nice. I liked the precvious version better. I feel the noice canceling on my previous pair was better. These hold a great charge, and stop noise canceling if there is back ground conversation.

Anc is really good. but it does bleed. which means others around you can hear what you are listening to. which is a big no for me in the gym… but if you dont care about that then these headphones are a solid pick up.

I was disappointed by the sound quality of the headphones. When the headsets were connected via Bluetooth, a squicky/scratchy sound came through. However, the noise-canceling feature, color, and app were top-notch. I wanted to keep the headphones, but for the price I paid, I shouldn't compromise on sound quality.

The Bose headphones are more comfortable than the Sony WH-1000XM4. Also they are easier to fold up into the storage case. That said, I was disappointed in Bose’s battery life as well as the sound quality. Sony was far superior plus the tap to pause feature was convenient.

These are great for noise canceling and sound quality. However, they are terrible for the gym. Doing any sort of workout that has me on my back or at an incline and my headphones will slip right off my head. They are adjusted as tight as they can go, and they still are constantly slipping off my head.

To listen to the movies, YouTube, music, and TV on the phone it is great but when it comes to phone calls it sucks either the person I'm on the phone with hear my surrounding more than they hear me or they hardly hear me at all especially on windy days. if I'm using a Skullcandy $20 headphone they hear me perfectly fine that is the only downfall about this

I bought these on sale for $200 and I ended up returning them. The noise cancellation was very minimal, even when putting it on the highest level in the app. Additionally, every once in a while the audio would randomly stutter, even if my phone was right in my pocket. For a $200 pair of headphones, or $349 full price, this problem should NOT exist, and the noise cancellation should be much better. It’s real disappointing not only because of its price point, but also since its other qualities are good. Connecting to devices is super easy. The lilac color is cute. I never had to charge it a second time after receiving them and the audio quality was good too. However, the aforementioned negatives overshadow the positives in my eyes, especially for the price.

I bought these Boss headphone for the main reason to be able to hear a very clear sound, for my French but I was a little disappointed. Nothing special I could have done it with regular headphones.

Sound quality and noise canceling are as good or better than any of the top contenders I have owned or tested, but the comfort on the ear is not great. I can wear them comfortably for an hour, but they start to hurt after a while. I like using them when I work to block noise and listen to background music. I also like to wear headphones on long flights, but not these.

Not great noise cancelling. Hard to find the on off and volume control easily. Syncing is an issue on the iPhone, needs to be re-synched over and over again. Comfortable enough. Sound quality good.

I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.

Sound quality is excellent but i can not pair it to my tv,so i have 200 dollar headphones to cut grass with,the thing they recommend on the website to buy with them to hook to the tv doesn’t pair with them,as far ss i can tell they only pair with other Bose products,another disappointing conclusion from Best Buy lately,if you want them for music they’re great,i wanted them for tv and again I’m disappointed by the so called experts.

The product utself is 5 stars. Has great sound, deep bass and perfect treble. I only have 3 stars because Best Buy customer service is trash. Only honoring price match in 15 days is the lowest in the same industry unless you buy their trash upgraded membership. Best Buy needs to fix this and if not this WILL BE the last purchase i ever make wirh Best Buy. Fix you return period and pprice match, your current service is a spit into the face of 10+ year customers and new customers. BOSE return policy is 90 days. DO BETTER

I love them except that they hurt my head after wearing them for a long time. But other than that they are great! Love the sound quality.

It has less features than my previously used Bose 700. Hate to find that there was no finger touch controlled voice. More expensive with less features did nt find much difference in sound quality as compared to my old one. There is a slight improvement in noise cancellation.

I recently purchased this headset for a trip and was sorely disappointed. When I put it on, I noticed a lack of air circulation, leading to significant ear overheating, sweat and discomfort. The tight fit also contributed to headaches, making it difficult to wear for extended periods. Unfortunately, I didn't realize the full extent of these issues until I returned from my trip, which meant the return window had already closed. I would strongly advise potential buyers to reconsider this headset if comfort and long-term use are important factors.