Customer Ratings & Reviews
- Model:
- 865983-0200
- SKU:
- 6472671
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the SoundLink Flex's sound quality, particularly its bass, and its portability, making it ideal for travel. Positive feedback also highlights the long battery life and compact size. However, some users experienced difficulties with charging and pairing the speaker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Pairing
Bose speaker - great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and affordable. It was a little difficult to pair, and had no instructions because it's all through an app. It eventually did pair and it sounds great
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Pairing
Great sound, ISSUES with Stereo Mode Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these are amazing and surprisingly loud. It would have earned five stars except I have experienced issues with both staying paired in Party Mode to listen to these in Stereo Mode as others have mentioned in their reviews. Giant PITA!!! Bose needs to debug this issue in the Bose Connect App and offer an update. I bought 2 to specifically listen in Stereo mode, and it just works horribly.
I would recommend this to a friend - Cons mentioned:Pairing
My music enjoyment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bad experience was trying to pair The Bose directions do not work
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Pairing
Bose speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Sometimes hard to pair with phone.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Pairing
Bad purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound is awesome but that’s it! I gave them a 2 because they sound good. Battery life sucks always have to charge them. I bought two of them and the pairing is a pain in the a..! If someone calls you they stay connected to your phone but the music won’t play through them it plays out of your phone. You have to shut power off to them shut your Bluetooth off of your phone and start all over. And then the party mode doesn’t always connect. I waited about six months to give this review. Yes I use them all the time (or try to). Garbage don’t buy. I’m going to try something else after I take a hammer to them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear that you are enjoying the SoundLink Flex's sound quality. If you are not experiencing the 12 hour battery life from a full charge, please try some of our troubleshooting steps here: https://bose.life/3X1phLo. If you are using an android phone, you can disable call audio via the Bluetooth settings: https://bose.life/3GT0Hqw. Also, if you find that Party mode isn't connecting, you can try our Bluetooth clearing method to help refresh connections and improve stability: https://bose.life/3GV6YlN. Should you need further assistance, please reach out to our technical support team who will be happy to assist further: https://bose.life/3iz1cg1.
Liam - Bose Customer support
- Pros mentioned:Sound qualityCons mentioned:Pairing
Don't buy more then one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good but the biggest drawback is the technology needed to pair more then one speaker. I purchased two for my patio and after numerous attempts to pair the speakers together, I sporadically succeeded. I finally gave up and went into Best Buy for advice. The rep I met with told me that is a common complaint for these speakers and suggested I return them and buy Sony instead.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I'm sorry to hear you had difficulties pairing your speakers together. This needn't be a problem but you need to ensure you follow the pairing process to put the speakers in the correct party or stereo mode. You can find easy to follow instructions via this link:
https://www.bose.com/en_us/support/articles/HC1597/productCodes/soundlink_flex/article.html
If you have any issues, please do not hesitate to get in touch with Bose for free technical support.
Kind regards,
Jeff - Bose Customer Support
- Cons mentioned:Pairing
poor quality and design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my wife's beats pill had lost its luster and she wanted a "Bose" expecting these to live up to their reputation we purchased these in a pair , we got them home and they were way more complicated than expected to pair to the iPhone and then again to themselves in party mode or what ever they called it once working they dropped the Bluetooth connection 3 times trying to play just one song having to then re- pair them to the phone and to each other again thank god we tried them before putting them under the tree for xmas these were returned the next day
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, for connection related issues, I recommend checking out this troubleshooting article that can help resolve Bluetooth pairing or stability issues: https://bose.life/3GkLbTX. Should you need further assistance, guidance or advice, be sure to contact our technical support teams who will be more than happy to assist you: https://bose.life/3GmLg9G.
Liam - Bose Customer support