Customer Ratings & Reviews

I was so excited when I heard this speaker was coming out and the fact you could stereo pair with a second device for seamless left and right separation. However, after buying a second device for this purpose, it is anything but seamless. Whether you use the Bose Connect app to pair them or do it manually, it will take several attempts before it actually works (speakers will disconnect from each other at random) and sadly, audio cuts out between both which is very noticeable and happens frequently. I decided to look at RTINGS.com’s speaker review for this and saw that regardless if you have an iOS or Android, the out-dated Bluetooth version that it uses (4.2) has high latency for both which is very disappointing. I took both of them back and bought my first JBL speaker (Xtreme 2) and it’s phenomenal. What I find interesting is although it’s the same Bluetooth version (4.2), it works incredibly well. That said, the Xtreme 2 was released in 2018 and the Soundlink Flex was just two months ago.. Bose if you’re listening… you’re slacking. It’s almost 2022 and you’re using Bluetooth software from 2014 in not one, but in ALL of your products. A brand with it’s strong reputation and high price tag should offer a much better user experience for their customers.

Not durable at all. Only the rubber on the back is tough. The front of the speaker is very delicate. I only dropped it once from like 2 feet in my driveway.

When it's right out of the package, it's phenomenal. But my speaker is well-loved, or well-used, may be a better description. I've used the absolute crap out of this thing. As I should want or be able to do. But let me tell you this thing does NOT last with being well used. The first thing to start going was the charging port and battery life. I have to use barely used to brand-new cables to charge the thing, or it'll keep making repetitive noises at me. The speaker used to last all night for me. Now it'll barely make it 4-6 hours. Next thing to go is the sound. The volume is still fine (though the battery will suffer the louder that you have it). But the sound quality went to absolute crap somewhere along the way. And somehow I didn't notice until I started using earbuds to listen to music again. Suddenly, I'm noticing all these beautiful nuances in newer albums that I'd only used this speaker to listen to. All these beautiful backing vocals and melodies that I had NEVER heard while listening to these albums with this speaker, that I was able to hear with cheap 30$ dollar earbuds. It's crazy because I thought I was getting a better quality listening experience with a relatively expensive BOSE speaker, but I guess not. I'll never buy Bose again. Doesn't last and doesn't provide a lasting quality listening experience.

They sound is awesome but that’s it! I gave them a 2 because they sound good. Battery life sucks always have to charge them. I bought two of them and the pairing is a pain in the a..! If someone calls you they stay connected to your phone but the music won’t play through them it plays out of your phone. You have to shut power off to them shut your Bluetooth off of your phone and start all over. And then the party mode doesn’t always connect. I waited about six months to give this review. Yes I use them all the time (or try to). Garbage don’t buy. I’m going to try something else after I take a hammer to them.

I have been waiting for a speaker like this from Bose and it looked like they finally delivered. I have owned a Soundlink Mini, Soundlink Revolve and Soundlink Revolve +. I also have a Soundboks, several JBL bluetooth speakers and a Minirig Mini. I scoured the internet for reviews of this speaker but it was too early I guess and I bought this blind. I know what to expect for a speaker this size so please believe me when I say that this speaker was a huge disappointment. There is nothing resembling the "powerful bass" that some have described. No defined midrange or highs. All I could think of is that this is a waterproof floating kitchen radio. I know Bose can make great sounding small speakers and this aint it. I didn't want to do it but I returned it and got a JBL Charge 5, sound quality blows this out of the water. I won't be buying another mid-size speaker for another couple of years so hopefully Bose can get it together and produce a real winner next time. I gave two stars because of its build quality. Soundwise, meh.

Sound quality is very good but the biggest drawback is the technology needed to pair more then one speaker. I purchased two for my patio and after numerous attempts to pair the speakers together, I sporadically succeeded. I finally gave up and went into Best Buy for advice. The rep I met with told me that is a common complaint for these speakers and suggested I return them and buy Sony instead.

Sounds fantastic but has constant connection issues. I have modern Apple devices that don’t have these problems with anything else. However, nearly every time I try to use this speaker, it will connect but not play any sound or fail to connect altogether. I typically have to forget the device and attempt to reconnect to it, which also fails periodically. Additionally, the app is useless, so I recommend ignoring their setup instructions. Unless you want to deal with 5 minutes of connection frustration every time you use it, buy something different. The only saving grace is that it sounds very good, though the sound is very directional and is significantly impacted by being in close proximity to other objects.

I expected a lot more especially from a good reputable brand - battery life is not there seems a lot less than 8hours + not loud enough - i know its a small speaker but ive seen other smaller speakers pack more punch than this speaker. Im sorry bose ya lost me <\3

The sound quality is amazong but the bass is very intense. I personally love it but i have to turn it doqn all of the time. The app is horribke to connect this and use party mode. Cannot adjust bass

Like anything Bose, the sound is great. However, the speaker wouldn't charge so we returned it.

The speaker sounds great, as expected from Bose. However, if your device has Bluetooth version 5.0 and later, the speaker will fail to connect. It is unfortunate that Bose lags behind this basic connectivity technology.

Been great, but just recently died. Still turns on (LEDs illuminate, buttons function normally) but no audio whatsoever, not even like the usual robot voice when you turn it on to tell you battery remaining. Just before this happened I was playing music at a low volume inside my home and heard a pop. I thought something fell off a shelf in the other room initially. Bose support says $80 to repair :( I've had it for less than two years. I feel like warranty should last long than one year. Especially for a name brand Bose product, which is the entire reason I went with Bose.

Design is super sleek and clean and i wanted to love it so so bad but it just wasnt loud enough for me… it looked like it wouldve been great but its on the level of a JBL Clip as far as loudness… good for a small room but not good to be outside with. Returned it and got the bigger speaker with Alexa for $400 way better!!

Great sound but they got rid of the auxiliary input (despite the salesperson telling me it was there... you can't see if it's available the way it's displayed with the security attachments. I returned it, very easy to do. The versatility really drops without any auxiliary inputs.

Poor battery life and sound quality. Had to request a replacement.

It has great sound, but. I can't get it to connect to my samsung s22. It connects easily to my daughters apple phone. I have to contact bose for some help.

Works great with one Bose Speaker. Connecting two or more together was a no go. Bought three to connect for a party and had to take two of them back because the Bose Connect app is horrible.

It has good sound but the battery last much less than expected.

Good speaker but buy the protection plan. This is our 3rd. The other two lost their ability to charge

I bought this for my husband to use on the golf course. Although the sound is good the battery doesn’t get him through 18 holes.