Customer Ratings & Reviews
- Model:
- ADS-2700W
- |
- SKU:
- 5996002
Customer reviews
Rating 4.6 out of 5 stars with 221 reviews
(221 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the ADS-2700W scanner for its fast scanning speed, compact size, and excellent scan quality. They appreciate the convenience of wireless connectivity and duplex scanning, as well as the ease of setup. While some users have experienced occasional paper handling issues and concerns with the additional software, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compact, Duplex, Fast
Rated 3 out of 5 stars
Great at what it is designed for!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First things first - this scanner is primarily designed to automatically scan sheets of printed pages at a high speed. It is NOT a replacement for your general flatbed scanner. If your requirement is to be able to scan non-standard sized documents such as assorted photographs or pages from a bound book you will want a different product. Having said that - if you are looking for a smoking fast, compact scanner capable of scanning both sides of a document in a single pass this is a product worthy of your consideration. The packaging provides a secure, protective environment for getting your scanner to you in good condition. The "in-the-box" extras are virtually non-existent and you will need to go on-line to get your required drivers. Connectivity options are good - USB, wired or wireless LAN and the unit is very compact. You won't tie up a bunch of desktop real estate. So - if you are looking for a very fast, duplexing scanner that will allow you to archive documents, you need to take a look!
I would recommend this to a friend Rated 3 out of 5 stars
cloud functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this scanner if you are dealing with cloud applications, functions great for desktop.
I would recommend this to a friendBrand response from Brother
Posted .Hi. We appreciate your business, and we want to provide the best possible customer service. We do hope that another Brother ADS machine that we have will fit your needs better with scanning to Cloud Services. If there's anything else we can help you with, please don't hesitate to contact us for support.
Rated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning the kinks to this. Nothing spectacular to report.
I would recommend this to a friend- Cons mentioned:Carrier sheet
Rated 3 out of 5 stars
Brother ADS 2700w Scanner Needs Carrier Sheet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BROTHER ADS 2700w My BROTHER ADS 2700w arrived without the standard introductory paperwork: No Quick Set Up Guide, No Product Safety info and no Warranty info. At first, I thought the company was trying to save money until I went on line to see that, yes, the aforementioned materials are listed as “should be included”. But, on second thought, I did not see listed that a printed version of their comprehensive manual comes with the unit. As far as I can tell, you must download the full version of the manual in order to consider all of the many options the unit has to offer. At 203pp, I can see how the length of the online version of the set up guide warrants those at Brother eliminating the cost of printing at their end. But, unfortunately, the consumer may not want to assume that cost and effort, even if the online version allows the owner to shuffle through the pages to pick and choose to print only the options applicable to your needs. I found the online shuffle somewhat cumbersome; but, others might not. The scanner does have a variety of set up options such as to scan in standalone mode or to connect to your Windows or MAC cpu, to your mobile device, to your network, etc. What I find most useful is the unit’s ability to eliminate my always expanding stack of business cards. Moreover, I can scan either paper or plastic business cards. So, in addition to reclaiming office space previously lost to business card storage, I can also save time since I can stack up to 25 business cards per scanning session (as long as the card thickness is less than 0.2 in (5 mm). What I am not happy about is that NOT included with the unit is the CARRIER SHEET required to scan the odd sized and/or crumpled receipts. To have a scanner dedicated to transferring my daily collection of receipts to the cloud without having to stand at my all-in-one for the flat-bed lifting exercise was the very motivation for wanting the Bro ADS 2700w. This experience is another object lesson that reading the entire manual of any technology before purchase is a wise first step while taking (with a grain of salt) the online reviews. I would have known to either purchase the CARRIER SHEET or SHEETS at point-of-sale or move on to another option. Now, I am disgruntled that I got stuck at start up without the very tool that I need to move forward with my “receipts to cloud intention”. In order to move forward, the owner must buy the CARRIER SHEET(s) a-la-carte from Brother or search the local office store to resolve the hold up. Turns out that the CARRIER SHEET may be the main trouble shooter to allow scanning all of the docs that the long version of the manual says are NOT ACCEPTABLE including such docs as the following: • Docs written in pencil • Envelopes • Docs with wrinkles and curls….the receipts I sorely wanted to scan at start up • Coated paper • Perforated paper • Photographic paper • Docs with carbonless paper • Glossy media …all docs that I thought would be trouble free scanning for a unit dedicated to scanning. See page 16 of the full length manual for the entire list of UNACCEPTABLE DOCS; but, geez! Marketing-at-Brother, the list wouldn’t exist if you just included the CARRIER SHEET(s) with the machine. From what I can discern, the CARRIER SHEET is the device that eliminates the machine’s proclivity to jam. But, when odd items are inserted into the CARRIER SHEET that acts as a document-smoothing, transparent sheathe then the odd-doc can be transported easily through the rollers. Moreover, lots of caveats are listed if you want to do a mixed batch of docs. Bottom line, this is another problem the CARRIER SHEET would solve: The manual notes that the machine gets jammed if there are differences in paper weights, friction coefficients and paper sizes. It’s suggested that docs of varied dimensions be stacked in “descending order with the largest at the back and the smallest at the front”. Maybe I’m wrong but if you have a collection of CARRIER SHEETS within which to install your odd docs, you could possibly get your scans accomplished if you eliminate their variable friction coefficients and paper sizes. Seriously doubt that the CARRIER SHEET can eliminate the impact on the machine’s intolerance for differences in paper weights. Nonetheless, I will update with additional assessments as the experiment unfolds. But, feel confident that expeditious scanning of docs within specific parameters can be accomplished.
No, I would not recommend this to a friend