Customer Ratings & Reviews
- Model:
- DS-940DW
- |
- SKU:
- 6403626
Customer reviews
Rating 4.2 out of 5 stars with 120 reviews
(120 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the DS-940DW Compact Wireless Duplex Mobile Document Scanner for its portability, duplex scanning, and user-friendly interface. Many users appreciate the convenience of being able to scan documents on the go, while others find the duplex scanning capability and ease of use to be particularly beneficial. The scanner's reliable performance and ability to produce high-quality images are also praised by customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 5 out of 5 stars
Great scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner was a little difficult to connect to my home wifi. However, once I got it to recognize the network and sign in, there have been no issues. It is very important to read the instructions thoroughly and keep them handy during the setup process. The scanner works very well and seems to be high-quality. It was a little pricey compared to the non-wireless model, but I like that this one can connect directly to my iPad and Android smartphone without using cables or a wifi network.
I would recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Needs a feed tray
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. Doesn't always grab the paper and feed it through. Can take a minute to get familiar. I would spend the extra money and get the ones with a feed tray.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are having issues loading the paper in your Brother DS940W machine, below is an FAQ that may help you to solve this issue:
https://help.brother-usa.com/app/answers/detail/a_id/170444
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support