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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 120 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers highly value the DS-940DW Compact Wireless Duplex Mobile Document Scanner for its portability, duplex scanning, and user-friendly interface. Many users appreciate the convenience of being able to scan documents on the go, while others find the duplex scanning capability and ease of use to be particularly beneficial. The scanner's reliable performance and ability to produce high-quality images are also praised by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner was a little difficult to connect to my home wifi. However, once I got it to recognize the network and sign in, there have been no issues. It is very important to read the instructions thoroughly and keep them handy during the setup process. The scanner works very well and seems to be high-quality. It was a little pricey compared to the non-wireless model, but I like that this one can connect directly to my iPad and Android smartphone without using cables or a wifi network.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Needs a feed tray

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Doesn't always grab the paper and feed it through. Can take a minute to get familiar. I would spend the extra money and get the ones with a feed tray.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are having issues loading the paper in your Brother DS940W machine, below is an FAQ that may help you to solve this issue:

      https://help.brother-usa.com/app/answers/detail/a_id/170444

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother