Customer Ratings & Reviews

I bought this hoping it was going to be an easy set up but it was not. I ended up giving it away. You had to go to the brothers website and download the app. I could not get it to print from wireless even though I have great internet service. Not happy with the product.

The build quality of this scanner is pretty good. The setup instructions and software can use some improvement. I was able to download the software and connect my MacBook to the printer using the provided USB cable. In order to connect it to my MacBook I had to use a USB to USB-C dongle, which is not provided. Scanning using the USB cable was pretty straightforward. You can also scan without the cable by using the scanner's built in WiFi. The scanner allows you to connect the scanner to your home's WiFi network, but there was no instructions on how to do this in the provided manual. I remembered setting this up with a previous Brother scanner I owned. I forgot some of the steps, so I searched on the Brother website and found the instructions on how to do it. You press and hold the WPS button on the side of the scanner for 2 seconds until the Wifi light begins to blink, you then press and hold the WPS button on your WiFi router for about 2 seconds. The WiFi light on the scanner will turn to solid blue once connected. I'm not sure why they didn't include this in the instructions. The scanner is able to scan both sides of the document with no problems. If you do not have enough room on your desk and do not want the paper going straight back, you can have the paper go through and then turn up by opening the paper guide. The built in battery makes the unit very portable. Overall it's a good scanner.

I've thought long and hard about this review... it's broken into multiple parts and some advice for owners. the Brother DS940W is a nice looking portable scanner with WiFi. You can (in theory, more on that later) scan direct to your phone with the App, via your PC over USB, via your LAN, or direct to SD card. In the box is the scanner, a USB cable with a USB 3.0 superspeed connector, and an instruction leaflet. It's important to know the DS940W uses the USB 3.0 superspeed on the scanner itself (the wide-style type) no USB C here where is unfortunate. To scan via your computer is straight forward. Connect the scanner via USB and on Windows it was detected automatically and installed. There is free software included with the scann the Brother iPrint, PowerPDF, with a software key printed on the base of the scanner for redemption. Scanning direct to a micro SD card is also easy. There are 3 dedicated buttons on the scanner which let you adjust the scan preferences for SD scanning and it's easy to use. Mobile scanning. I could NOT get this to work and I'm technical. The Brother iPrint & Scan is terrible. I would give it zero stars. You wireless scan by connecting direct to the scanner from your phone, the WiFi password is printed on the bottom of the scanner. Despite connecting to the scanner, seeing the scanner in the app, every attempt to scan got "connection failed". I tried for 2-3 days, and had a chat online to Brother Support and despite deleting the app, restarting my phone, turning off the WiFi at home... nothing would work. Which is not good for a mobile scanner. HUGE TIP I DID manage to hack and work around all of this pain and make it into a LAN scanner. Here's some tips. Use the Brother iPrint & Scan app and connect via DIRECT WiFi, make sure you're connected to the scanner, click on Machine Settings, click All Settings. If you have done everything right, you will get to a webUI. Login up the top of the page. The default password is "initipass" (no quotes). Tap on "Network" then "Wireless" and you can then connect the scanner directly to your WiFi and make it a LAN scanner. the Brother iPrint & Scan and website, documentation, etc. don't help with any of the above. So suggest you copy this and keep it handy. Once again, the default scanner password is "initpass" no quotes. Make sure you don't have any cookies/ads/scripts blocked or it won't work. If Brother fixed the app, the scanner would be better. I'm giving it 2 stars because it's not really a portable scanner when, at least for me, I just couldn't scan from my phone in the way promised. Once that's fixed, it would be great.