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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 120 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers highly value the DS-940DW Compact Wireless Duplex Mobile Document Scanner for its portability, duplex scanning, and user-friendly interface. Many users appreciate the convenience of being able to scan documents on the go, while others find the duplex scanning capability and ease of use to be particularly beneficial. The scanner's reliable performance and ability to produce high-quality images are also praised by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Portable
    Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Its a great scanner but continuous scan lacks.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I first want to say the Brother DS-940DW is a great portable scanner. Lately, I feel as though this part of the market has been left alone and new improvements have not come to light. I am glad Brother has made this device and its sister models. The initial setup and download was a breeze. With this device having multiple connection methods I was impressed with how well it could detect the device and make sure everything would would connect correctly in the future. You have three options to "connect" this device either it be Wifi, USB, or use a micro SD card (I will talk about this later on). After the initial setup, I was easily able to turn on my scanner at any time and it would connect to my pc via wifi in less than a minute. If I decided to scan via USB, all I had to do was flip a switch on the side and plug in the usb and my pc instantly recognized the device without having to reinstall software and it still knew it was the same device. Impressive. The scanner has a ton of capabilities to fit every situation. With a flip of a switch you can use the wifi to scan to your pc or mobile device. Flip to usb mode and you can plug your device right into your pc or you can flip the switch to SD card mode if you have a micro SD card inserted and scan right to the card without any wifi, pc or mobile access.. A great way to just scan and have no other worries. I should note this scanner does have an embedded battery so you can scan via wifi or micro sd card without any cords. I could not find any info about how long the battery will last via hours or with how many scans. I should say out of the box I plugged it right in my pc to charge with the included usb cable and it did not take long for it to charge. It is fully charged when the green battery light goes off. This device will not tell you the battery percentage but will show you a battery with light that will change from green to orange. Once the light goes orange I recommend charging it because there will be no warning when its almost dead and will shut off on you. If this happens all you have to do is plug it in to your pc. As long as you dont make any changes to the scanning software in the mean time it will automatically know where to pick off as you turn the scanner back on and continue to scan. Software is the same program "Brother iPrint&Scan" for all their current printers. I can easily switch back and fourth from my big Brother printer or my DS-940DW portable scanner. The software is simple and capable but is not refined. I wish the software was just a little more eye appealing. This scanner comes loaded with extras though.. you get Power PDF for free as well as Brothers new Web based BR-Receipt software. Power PDF is awesome with a million edit and save functions. At this time I could not get the BR-Receipt to download as the printer was just released and I did not have access to the software yet. I am sure it will be simple and sufficient. Now to talk about scanning: When you insert your paper, card, etc on the bottom slot it will auto grab it and hold it in place. An awesome feature that acts like your third hand. Once you hit start it will scan super fast. I should note that you can continuous scan but its not what you think. You will have to hit add page on the program click start scanning again and then it will scan and add a page.. you will have to do this for every single page... Yea so that 50 page document will be better off being scanned in a normal printer scanner or more capable larger brother scanner. I would say this scanner is good for 10 pages and under (duplex) as soon as you do more than that. The add page, scan and repeat gets to you. Why you cant just tell it to keep scanning as you add another page to one file is besides me and is really a flaw. This could be updated in the future but I am not sure if Brother will.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    A good little scanner for small, occasional jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother Wireless Scanner is so small and light, it looks as though it couldn't possibly get the job done, but so far it has done so with style. The fact that you can use it wirelessly would I'm sure be very useful to some, and its battery power means you could even travel with it. Naturally, its size dictates that you can't really go beyond letter size, but that's not an issue for me. And the benefit to that small size means I can just keep it right on my keyboard tray all the time even though I only use it once a month or so. There is no paper tray -- paper must be fed on sheet at time, so it's not for heavy-duty use, but I do like the fact that you can feed the paper straight through or divert it vertically. The software that comes with this unit is just a bit flaky. For example, if you put the source doc in one step too soon, the scanner thinks it has a paper jam and you have to start over. Overall, I'm quite happy with this product so far, especially at the price that I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tough to get started with the software, but once going seems to be a great scanner!

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Portable
    Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Make life easier on the go

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Brother line of mobile office devices. I have their portable printer and another smaller mobile scanner and I have to say that they are true life savers. From school to work, I can rely on my mobile scanner and printer to get those last minute tasks printed or scanned. The Brother - DS-940DW scanner works flawlessly. The scans are clear just like my actual home scanner. With multiple ways to connect, you can scan any document directly to your device in a matter of seconds. The best thing about it is that it is battery powered! No more having to carry around chargers for on the go jobs. This little scanner gets the job done in no time. The only issue that I had didn’t even come from the scanner itself, but rather from the receipt software. It was a hassle trying to get the software. The Brother - DS-940DW is really compact and takes up a minimal amount of space in your bag. I depend on my Brother mobile devices. This newest addition has definitely been put to work since I got it. When I’m not on the go, I keep it next to me on my desk for quick scans. If you are always on the go and need to scan, the Brother - DS-940DW mobile scanner is what you need. I would highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup, Software
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Quality Scans, Terrible App / Experience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've thought long and hard about this review... it's broken into multiple parts and some advice for owners. the Brother DS940W is a nice looking portable scanner with WiFi. You can (in theory, more on that later) scan direct to your phone with the App, via your PC over USB, via your LAN, or direct to SD card. In the box is the scanner, a USB cable with a USB 3.0 superspeed connector, and an instruction leaflet. It's important to know the DS940W uses the USB 3.0 superspeed on the scanner itself (the wide-style type) no USB C here where is unfortunate. To scan via your computer is straight forward. Connect the scanner via USB and on Windows it was detected automatically and installed. There is free software included with the scann the Brother iPrint, PowerPDF, with a software key printed on the base of the scanner for redemption. Scanning direct to a micro SD card is also easy. There are 3 dedicated buttons on the scanner which let you adjust the scan preferences for SD scanning and it's easy to use. Mobile scanning. I could NOT get this to work and I'm technical. The Brother iPrint & Scan is terrible. I would give it zero stars. You wireless scan by connecting direct to the scanner from your phone, the WiFi password is printed on the bottom of the scanner. Despite connecting to the scanner, seeing the scanner in the app, every attempt to scan got "connection failed". I tried for 2-3 days, and had a chat online to Brother Support and despite deleting the app, restarting my phone, turning off the WiFi at home... nothing would work. Which is not good for a mobile scanner. HUGE TIP I DID manage to hack and work around all of this pain and make it into a LAN scanner. Here's some tips. Use the Brother iPrint & Scan app and connect via DIRECT WiFi, make sure you're connected to the scanner, click on Machine Settings, click All Settings. If you have done everything right, you will get to a webUI. Login up the top of the page. The default password is "initipass" (no quotes). Tap on "Network" then "Wireless" and you can then connect the scanner directly to your WiFi and make it a LAN scanner. the Brother iPrint & Scan and website, documentation, etc. don't help with any of the above. So suggest you copy this and keep it handy. Once again, the default scanner password is "initpass" no quotes. Make sure you don't have any cookies/ads/scripts blocked or it won't work. If Brother fixed the app, the scanner would be better. I'm giving it 2 stars because it's not really a portable scanner when, at least for me, I just couldn't scan from my phone in the way promised. Once that's fixed, it would be great.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, Your feedback is greatly appreciated. I'll be sure to forward your comments/ suggestions to our product development team. However, I see you are experiencing an issue with mobile scanning. I'd like to help. Make sure your Brother iPrint & Scan firmware has been updated to the latest version. Follow the steps below to update.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=ds940dw_us_eu_as&faqid=faq00100367_000

      There are some important points you need to know about configuring your machine to the wireless network. Follow the points below:
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=ds940dw_us_eu_as&faqid=faq00002806_011 Brother

  • Pros mentioned:
    Portable
    Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Versatile and portable solution

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mobile business and frequently need to scan documents and receipts for tax purposes or to quickly send to a customer. I used to think using a phone app would suffice, but often times it felt like a lot more work than it should be. Enter the Brother portable scanner! This device connects via USB, WiFi to the cloud, or can scan directly to an SD card if you are somewhere without a computer or internet connectivity. Everything works as advertised and I have been pleased with the small form factor and overall performance. The only thing preventing me from giving it 5 stars was the initial software installation process. It ran at the speed of molasses and it wasn’t really evident if it was frozen in place or just taking a really long time. The software itself is simple to use; i just would have liked more directions included and a better gauge as to how the install was coming along. Overall this is definitely a product that I would recommend to anyone who needs this kind of portable productivity solution.

    I would recommend this to a friend