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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1325 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the ink quality, price, ease of use, and compatibility of the LC713PKS ink cartridges. Many appreciate the cartridges' simple installation process. While some users found the page yield to be lower than advertised, the overall feedback highlights positive experiences with this product. The cartridges are frequently praised for their value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 24 reviews
  • Rated 2 out of 5 stars

    Low Ink Levels!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased ink cartridges from here before so this was just a simple transaction to me. Unfortunately when I installed my new cartridges the reading were already low. I took them out, shook them up, reinstalled them and it still read low. I was, to say the least, very disappointed! I did not try to return them because I did not want the possibility of going around in circles with customer service explaining that these were new and not my old ones. The ink that is in there prints well though! "I would recommend this to a friend" only because I think this may be a random incident.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I rarely print in color, the Brother printer still uses the color ink. Apparently, every time the printer or scanner is used, it takes some of the color ink, even though you only print in black. It doesn't make much sense, but I guess that is how Brother designed it so they can sell more ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works but is not cost effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way that my Brother printer does the cleaning cycles ( wasting ink ) I'm lucky to get half the pages stated. Would definitely buy another brand of printer if possible so you could get better ink usage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ink goes fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't even get to print anything before it said ink low from running test

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive ink to go along with a printer designed to waste it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges run out of ink way too fast....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Page yield

    Rated 2 out of 5 stars

    Great Value, Cheap Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, you get what you pay for here. I don't know if I ever got close to the pages that it says it gives you. It actually dries out faster, needed replacement every 3 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is fine but it is very expensive for the value u get. Some colors run out before the others and u end up having to replace all. Very wasteful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was delayed a number of times. When I received my cartridges the boxes were smashed. Thankfully they were still working The problem is that the store no longer Carrie’s an older printer ink in stock

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average ink with really poor lasting power. I never print color, yet somehow I'm always having to change my colored inks. Maybe there's something I don't understand about how the ink works? Anyway, it's annoying and expensive.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother

  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you load this ink in to the printer it has to run the cleaning process at least 6 times before it starts to print in color. By that time the ink monitor shows only half the ink left. So before I even print 1 page half the ink already done!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Capacity is not 300 sheets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that these cartridges are always running low on ink. Not just the black but all three colors too. I would probably try a different printer manufacturer when we replace this unit.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please let us know if you have any additional questions by Email or Live Chat. https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    see pevious response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't receive my order. Best Buy promised I would receive my order by the Aug.12th. Its Now September 4th and I still have no order. I am not happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dislike packaging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate having to purchase all three colors in one package. They don’t all need to be replaced at the same time. I always have at least one that carries over to the next purchase.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello Deee, thank you so much for your feedback on your Brother printer ink. Brother strives for continuous improvement in our products in every way and your feedback is very important. If you still need assistance with this issue, please contact Brother Support at 1-877-BROTHER (877-276-8437) Available Monday -Friday 9AM – 9PM EST Brother

  • Rated 2 out of 5 stars

    I’m not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upset because in 1 testing color, print 5 page and just used black, the Yellow and the Magenta ink finish, that is crazy. Purchased day 4/16/20

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    An OK produce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These color inks always get clogged. Have to use the clean function almost every three days which cause it to run out really fast.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don't know couldn't use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much to say about this product and requiring a minimum characters is the worst part about the review.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No savings here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This three pack of printer ink actually costs a few cents more than buying the three inks individually. What's wrong with this picture?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink doesnt last long. Doesnt print near the amount of pages it says. Also, If you dont print frequently it dries out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dry out too soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t print within a three month time they just dry out

    No, I would not recommend this to a friend