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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.3 out of 5 stars with 92 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers commend the MFC-J1170DW for its excellent print quality, ease of use, and compact size, making it a convenient choice for home use. Positive feedback also highlights the printer's straightforward setup, reliable wireless connectivity, and user-friendly software. The intuitive touch screen and ability to easily replace ink cartridges are also frequently praised. Overall, the printer receives high marks for its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Ease of use, Print quality, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Entry Level Printer, Mostly For Home Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother - MFC-J1170DW Wireless Color All-in-One inkjet printer in black is a nice, compact printer that is mostly easy to install. Since I am a CPA in public practice, I use all kinds of printers for all sorts of applications-mostly laserjet for fast numerous printing of lengthy tax returns, but all in one inkjets for billing and other miscellaneous printing jobs. The only hiccup that I had was after I had officially set up the printer. So, on its LCD screen there was a message that a firmware update was available. I hit the arrow that takes you through a series of prompts to eventually have to enter a password. Well, silly me, I thought the password was the same one as my online Brother account and even changed that thinking I had it wrong when the message on the machine's screen kept telling me that I had the incorrect password. Little did I realize that on the back of the machine there is a little stamped area that not only has the machine's serial number, but also has a PWD and I believe 7 combo of letters, caps and lower case, numbers, and special characters. The easiest way for me to enter and read was to use my phone's camera to take a picture and read and enter it into the machine. I did wind up calling Brother's toll free number, speak with someone off shore, I believe from their accent, which I do not like. However, after almost pulling my hair out over this password thing, all was done. I already had the Brother set-up program and its utility type programs so downloading the necessary software to my older desktop was easy. I have a newer Dell 2 in 1 on a different floor and that connected to this new Brother machine quite easily, too. Pros-small enough to set on an ottoman, see attached picture, or on any desk surface area. Quick 1st paper out, quality of print, and speed. This is good for smaller office type jobs or smaller home type jobs. I also had the Brother Mobile Connect app already downloaded to my smartphone and I love using that to print necessary items right from my phone. The literature states that ISO print speeds are up to 17ppm for black print and up to 16.5 ppm for color print. I used wireless connectivity, but there is ethernet available, automatic duplex (2 sided) printing, and many things , like the Cloud, Dropbox, etc., can be reached directly from the machine itself, and a 20 page auto doc feeder. Con-Does not state on the box that it is compatible with the recently release Windows 11, so I would call the toll free Brother number and get an opinion on that if you have that operating system. I have not priced replacement Brother brand ink for this machine-there is a "Refresh" Brother program found at www.RefreshmentEZPrint.com that is similar to that of HP's instant ink program where the machine communicates with them seamlessly and for a monthly fee, based on projected number of pages to be printed on a monthly basis, you will receive ink without even having to request it by mail or some other delivery service of their choosing. This machine comes with only starter cartridges for Bk/C/M/Y. The standard ones per Brother will print around 200 pages where the high yield print up to 500 ;ages. I will be looking into the best ink pricing to see what is the most economical way to buy ink because unfortunately, that can be more in the long run than the machine itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Wonderful printer. I'm very happy with it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful printer. It's compact, easy to setup, and works well with both PCs and Apple Macs in our family. The printout quality is excellent. I've used it to print documents on regular paper and mailing labels. The touch LCD screen makes it very easy to use. It prints double-sided which I use often. To my amazement, I've printed out maybe 750 pages total so far and it hasn't jammed or misfed at all - it's very reliable. I've used the scanner (in both flat and auto sheet feed modes), and that works well too. The purchase price was very reasonable for these features and quality. Overall I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good all-in-one printer, simple and easy to use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived packed excellently. And when opening, had printed basic instructions on box flaps for sliding out, and re-packing. The first part of setup was straightforward - probably the easiest printer I have setup, and went smoothly. Load paper in tray, put tray in machine, and install ink cartridges. There is an orange protector that must be removed - don't throw away, it needs to be put back if cartridges are removed and printer is shipped. Then set date and time. Now the printer went through a print quality and alignment check. If you are going to use as a fax, you must connect phone line and setup for fax. Download the Brother setup software, and once installed, it will walk you through the rest of setup. It took a couple tries, and checking a few modem settings to get the wi-fi going, but it did connect and works well. Now to the printer. It has a nice color display that can tilt for best visibility. The paper tray is simple to load and insert. There is an automatic document feeder in the top of the machine. The cartridges "snap" in place easily. There is a removable "door" in the back of the printer for easy jam removal. I do like that the cartridges are just ink and not the complete print head found in many printers. Should make ink replacement less expensive. Next I did some printing. The printer is quite fast on the wi-fi. Black printed text was sharp, print was dark and not washed out. I did color - on plain paper - and even that looked good. I would think this printer could do excellent photo printing with photo paper. Scanning was fairly quick, and gave a sharp image. When I wasn't using the printer, it went to sleep, but with any command, it was on and ready instantly. This would be a good choice for home, student, or home office use. Simple to use, good print quality, and fairly speedy for multiple prints. One thing I cannot comment about would be the number of prints one can expect from the cartridges. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this model. Easy setup for Wi-Fi. I had an older Brother model so this one seems so much faster. Good quality for what I do. If you are printing photos you probably need a better printer. I like the ADF. I am not a fan of how to use legal size paper. It’s got an awkward paper tray. And lastly….Brother ink is very expensive. Haven’t tried any other brand yet. My sister has an Epson and it would only use Epson ink. Don’t know if Brother will have the same problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice versatile printer for home use. Very nice color and easy to replace ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a month ago and I love it. It's quick and easy to setup and use. So far it's been better than all of my past printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY to use. Very Fast. Great Prints. TRULY ALL IN ONE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value.. easy to setup and very compact. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek looking printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer and easy to set up. really didn't need the fax feature, bu stepping down in price for any brand drastically stepped down features and product sleek looks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific home multi-function printer. It does everything I need it to do. I am not very tech savvy and I found the setup to be very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for home and easy install too! Wish it had come with usb cord

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set it up quickly and connect it to my macbook, iphone and ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Really nice compact AIO color printer.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother MFC-J1170DW is a really nice all-in-one color printer with a small footprint. Scanner/copier function is works great for quick copies and backups. The auto doc feeder on top and auto duplex printing are both big pluses for me – I really appreciate these features in a printer but rarely see them on printers this small so they are really nice functions to have. Printing is quick first page out and speedy continuous printing. Manufacturer claims 16.5 ppm color and 17 ppm black/white which seems right in line with what I’m getting. Setup and connection are very easy. Honestly quite a bit simpler and quicker to get up and going than multiple other printers I’ve had recently. It auto updated all the software including firmware as it was setting up which was nice. Wi-Fi connection was seamless, easy to input password with the large touchscreen display. None of the confusion of various networks, just enter your current Wi-Fi password and then the computer found the printer and setup everything automatically. Obviously has the Wi-Fi which is all I’ve used but nice to know that this can also be used with Wi-Fi Direct, Ethernet or wired connection using a standard USB interface. I’ve used this wirelessly with my laptop, phone, and tablets with no problems whatsoever. Love that this unit can scan directly to my OneDrive and drop box without suing a computer. Software suite is solid and all user friendly, very intuitive. Brother Mobile Connect App and page gauge are right on point and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Brother Printer, This Does It All For You

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used a few popular brand-named printers, I was a bit skeptical about trying out a Brother brand-named printer. I haven’t really heard much about them and always went for the same brands that I knew. Having gotten this printer, I must say I am changing my tune. The design and quality are as good, if not better than some of those other popular brand-named printers. Set up of this printer is easy. Fill the printer with paper, plug in the power cord, open the ink cartridge cover and insert your cartridges in the correct color slots, and turn on your printer. You will need to set the time and date and follow the on screen instructions to have the printer hooked up to the Wi-Fi. If you are using a wired connection, open the scanner cover and plug in the Ethernet cord. If you are using the fax feature, plug in the phone line to the jack on the printer. A couple of my favorite features on this printer is that it does auto duplex printing. No need to flip the paper over and put it back into the printer, it does it automatically for you. If you have a bunch of papers you want copied, no problem. Place the papers into the automatic document feeder and it pulls in each sheet to copy them. Two sided pages you want copied, it does that too. This printer will hold up to 150 pages and prints fairly quickly in either monochrome or color printing. It has a good sized touch screen to make copying and scanning easy. The printer has a mobile app, so that you can even print photos from your phone or tablet. The only thing I wish was different about this printer is that it would still print if there is no color ink. Unfortunately, if you run out of colored ink and still have plenty of black it, it will not print for you. With all the other great features, in my opinion, this is a minor setback.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid all-in-one entry

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process is pretty simple, i didnt have any issues connecting to my laptop chromebook. Its meant to be a compact printer for your light use, i wouldnt recommend it of you are doing heavy duty printing becauase of the document feeder capacity and the slower speeds of the printing and scanning. The quality is decent, its an inkjet so obviously not laser quality but the ease of use and reliable print quality make this a good entry point for an all in one inkjet. Do not be a name-brand snob, Brother has come up with an affordable entry. I usually go with HP or samsung but the build quality seems to be comparable to every other printer i have purchased. The options are pretty much standard, i connected it to my router and now the network printer has worked well for all my network computers. Overall its a very nice machine with good print quality, scan quality, good build quality but a tad slow if your find yourself printing alot of sheets at once. A great machine for a small household or light-medium use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy Setup & Great Features!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a nice wireless color printer and scanner combo for my office for quite some time now. We have a big clunky laser printer that is only black and white and it's very old and does not work all too well anymore. The new Brother Wireless Color printer is amazing! We can all print right from our phones and iPads and don't have to deal with the cumbersome old printer anymore, which has definitely increased productivity. We do not do a ton of prints but I can already tell the quality on this new one is so much better! Plus being able to get perfect color reproduction on our documents is nice, especially after having only black and white for so long! Unboxing and setup on this really only took me like 15-20 minutes. Once I got all the tape off, and the cartridges in it was just as simple as setting it up on our office wireless network and then we were good to go! Everyone on that network has had zero issues connecting and printing. If you are looking for an easy to use and effective wireless printer, this Brother is a win!

    I would recommend this to a friend