Customer Ratings & Reviews
- Model:
- MFCJ1170DW
- SKU:
- 6502504
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the MFC-J1170DW for its excellent print quality, ease of use, and compact size, making it a convenient choice for home use. Positive feedback also highlights the printer's straightforward setup, reliable wireless connectivity, and user-friendly software. The intuitive touch screen and ability to easily replace ink cartridges are also frequently praised. Overall, the printer receives high marks for its performance and ease of use.
This summary was generated by AI based on customer reviews.
Lacks quality material
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t look or feel like a quality printer. Little noisy while printing
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1170DW. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1170DW
Ok for light use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I need it to do. Light user for at home. Sometimes disconnects which is frustrating. But works well enough for light home use
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1170DW. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1170DW
No manual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How come there is no book manual. I got one on my on my other brothers printer. I will not try to print out over 500 pages. A manual should come with every printer. Not very happy at all with this. To make me happy send me a manual.
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Brother International continually strives to improve the environmental impact of our business. Accordingly, environmental objectives and targets are an integral part of our business decision-making processes. In an effort to reduce use of natural resources and avoid waste, we have decided to eliminate printed manuals/user guides from many of our products. In place of printed documentation, we have opted for online versions which offer the customer the ability to electronically search for topics and if needed printed selected pages. Thank you for your feedback. I sincerely apologize for any inconvenience this issue may have caused you.
Below is the answer link to the Manuel for the Brother MFCJ1170DW.
Manuals: https://support.brother.com/g/b/manualtop.aspx?c=us&lang=en&prod=mfcj1170dw_us
- Pros mentioned:Print quality
Solid Printer, Average Features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a couple printers in my home since everyone needs one for something whether it’s work or school. Yes, we could consolidate but we haven’t… This is my first “Brother” brand printer. I will start by saying the setup was not as smooth as some of the other devices I have used from other manufactures. This one required a bit more manual intervention to get it setup and going but once there, the quality was very good. Once connected, it looked for firmware updates right away and once the password was in, this only took a few minutes. After the printer restarted, I was able to review options and applications such as printing pages for mazes, organizers, etc. Good feature but also something very common. The print quality is good but not for photos (not advertised that way so all good). At roughly 17 pages per minute black and white, it is definitely dedicated to making sure those types of documents look their best. Add in some graphics and it’s still close to that speed and just slightly slower. The double sided option is something that is expected these days and also works very well. The mobile app worked great once connected and I was able to print from within it. It also helps to keep track of ink, status and other features which is very helpful. Overall, I am happy with this printer and feel that it could be a workhorse for a very small office setting or home with members of the family that are working on school and work projects. Would I recommend, yes, but know there are better at the same price point.
I would recommend this to a friend Brother printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not hooked up to computer can’t give a review at this time
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support