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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the MFC-L3780CDW's exceptional print quality, with many praising its speed and clarity. Setting up the printer is generally considered easy and straightforward, with users appreciating its user-friendly interface and mobile app compatibility. The wireless connectivity is also well-received, with customers highlighting the reliable connection and seamless printing from various devices. While some users find the printer's size to be a drawback, the overall positive feedback suggests that the MFC-L3780CDW meets the needs of home and small office users seeking a reliable and efficient color laser printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    My new Brother MFC-L3780CDW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Brother MFC-L3780CDW, and overall, it’s been an impressive addition to my workspace. Here’s a breakdown of my experience with it so far: Setup and Connectivity Setting up the printer was straightforward. Connecting it to my Wi-Fi network was smooth, and the printer was easily detected by multiple devices, including my laptop, smartphone, and tablet. The wireless functionality means I can print from anywhere, which adds a lot of convenience. Print Quality The print quality is excellent. Text documents come out crisp and clear, and the colors in graphics and images are vibrant. The laser-quality output makes a noticeable difference, especially for professional-looking documents. For an all-in-one, the quality of color prints exceeded my expectations. Speed and Efficiency This printer is fast, especially for larger print jobs. It handles both single-sided and duplex printing efficiently, and I haven’t noticed any jams or slowdowns. The all-in-one functions—copying, scanning, and faxing—are also quick and efficient, with the scanner producing sharp digital images. User Interface and Touchscreen The touchscreen is responsive and intuitive to use. Navigating through the menus to access different functions is simple, which makes it user-friendly. Even without the manual, most functions are straightforward to figure out. Cost and Maintenance While toner cartridges are a bit pricey, they last a long time and deliver consistent quality. Considering the overall performance, I think the maintenance costs are fair. The fact that it’s a laser printer also means fewer issues with clogging compared to inkjets, which is a big plus. Noise Level One pleasant surprise is that it’s relatively quiet. There’s a hum while it prints, but it’s minimal—perfect for a shared workspace where noise can be distracting. Pros and Cons Pros: High-quality, laser-like print output Fast printing and reliable wireless connectivity Responsive and easy-to-use touchscreen interface Quiet operation Cons: Replacement toner can be costly Slightly bulkier than some other all-in-ones Conclusion The Brother MFC-L3780CDW is a great choice for anyone needing a high-quality, efficient, and reliable all-in-one printer. It handles everything from basic document printing to scanning and copying with ease, making it ideal for a home office or small business. I’d highly recommend it to anyone looking for professional-quality printing and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wireless

    Rated 3 out of 5 stars

    Printing is great, Scan/Copy is a miss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short version of my review, if you need a printer that can print stuff fast and clear, with easy to use interface and a solid wireless connection, Brother excels in that. But this printer is an All-In-One, and you are getting this for the scanning/copying capabilities as well, where Brother, or at least this AIO printer, sucks at. The scan/copy colors are way off and no amount of adjusting density/contrast makes it close. See my included photos for samples, left-most paper is the source. Hence, I am returning it....twice. Now onto the long story. My Canon Color Laser Printer started printing erratically after almost 5 years. That printer was a replacement for the same Canon printer that lasted us for about 3 years before acting up with printing. Since I got two Canon printers that had the same issue, maybe it's time to switch brands. Brother has a lot of really good reviews online so I decided to get this model. Setup was pretty easy. Only a few tapes to get off, removing plastic guards on the toner and you're all set. One thing that really amazed me is how solid the wireless connection is on this AIO. It was able to easily connect to 5GHz and it makes printing huge documents a breeze. It didn't cut out from the connection unlike our Canon which is wishy washy with the wireless connection. Firmware update is also very easy to do, just a few button presses. Printing itself was fast and perfect. Colors were accurate and it prints straight on the paper. Now onto our big issue with this one. The colors are way off when scanning or copying. I reached out to Brother directly and while they were helpful, they were never able to fix the issue and recommended we return it to the store for a replacement. Now I don't know about you but even though this AIO is compact, it's still annoying to pack it back in the box again after I've set it up on my home office. Went back to Best Buy and thankfully, it was an easy replacement. I felt hopeful for the new one but it exhibited the same exact issue as the first one. I just wanted to put this review out before I pack it back in the box again and return it. Maybe I'll have to deal with Canon's unstable wireless connection so I can have a good AIO printer again.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having scanning and coping quality issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. I understand you are planning to return the Brother MFCL3780CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL3780CDW Brother

  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Finally, an Apple friendly MFP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaking only as an Apple Mac/iPhone/iPad user: After years of headaches with Canon and their less than ideal machines--won't stay connected wirelessly, AirPlay not showing up, constant software updates that don't fix the issues--I read good things about Brother machines and gave it a try. Excellent machine--always connected, AirPlay there when you need it. A winner. Only knock, the photo printing is just decent, nothing you would want to frame and hang on the wall. But for me, that's not what I ask of the machine so I'm ok with it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer and its features. Works better than old epson.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Like the wired and wireless options. Timely shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great all in one color laser printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one wireless AirPrint color laser printer. Stays connected to wireless, fast printing, user friendly UI, all in one, etc. An amazing printer

    I would recommend this to a friend
  • Pros mentioned:
    Color, Speed, Wireless
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Colorful Contender: Brother MFC-L3780CDW Review!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother MFC-L3780CDW Wireless Color All-in-One printer is an exciting addition to the world of home and small office printing. With its impressive array of features, it brings a lot to the table, but there are a few areas where it could use some improvement. Let's start with the positives. The MFC-L3780CDW offers an extensive set of functions that make it a versatile choice for both home and office users. Its wireless connectivity ensures that you can print from your smartphone or laptop with ease. The color printing capability is a standout feature, offering vivid and sharp prints that are perfect for professional documents and colorful presentations. One of the most appreciated aspects of this printer is its fast print speed. It's capable of churning out 25 pages per minute, which is quite impressive for a printer in this price range. The automatic document feeder (ADF) is a great time-saver, making it a breeze to scan, copy, or fax multi-page documents. The 250-sheet paper tray capacity means fewer interruptions for paper reloads.Moreover, Brother has a solid reputation for reliability, and the MFC-L3780CDW lives up to this reputation. It's a workhorse that can handle a heavy workload without breaking a sweat. The user-friendly touchscreen interface makes it easy to navigate through the printer's settings and functions, even for those who aren't tech-savvy. Now, let's delve into the shortcomings. One of the noticeable downsides is the size and weight of this printer. It's quite bulky and heavy, which might be an issue if you have limited desk space. The design could be more compact and aesthetically pleasing.Another drawback is the cost of replacement toner cartridges. While the initial purchase price is reasonable, the long-term cost of consumables can add up quickly. It's important to consider this ongoing expense when budgeting for this printer. The scanner quality is decent, but it's not the best in its class. If you need high-quality scans for professional purposes, you might want to look at dedicated scanners. The same can be said for photo printing – while it's passable for basic needs, don't expect gallery-quality prints. Finally, Brother's mobile app, while functional, could use some improvement in terms of user-friendliness and features. It's not as intuitive as some of the competition. In summary, the Brother MFC-L3780CDW Wireless Color All-in-One printer is a reliable and versatile workhorse with impressive color printing capabilities and a range of useful features. However, it's let down by its bulky design, ongoing consumable costs, and slightly subpar scanner and photo printing quality. For those looking for an all-in-one solution with solid overall performance, this printer deserves a 4 out of 5 stars. With some improvements in design and consumable costs, it could easily earn a perfect score.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wireless
    Cons mentioned:
    Heavy
    Tech Insider Network Member

    Rated 5 out of 5 stars

    GREAT WIRELESS COLOR LASER ALL-IN-ONE

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the Brother MFC-L3780CDW Wireless Color All-in-One Laser printer. I typically don't like "wireless" printers because of WiFi speed and performance, but this printer seemed to work exceptionally well and the speed of printing multiple pages was quite amazing. I believe it was rated for 30ppm and it clearly could do that. I don't fax much anymore so I didn't test this capability, but I'm sure it would work as advertised. Scanning was easy and produced high quality digital files. Print quality with the color laser was all that I would expect from laser-quality technology, plus the color printing speed was equal to that of the black. The quite heavy laser and its box were a bit of a challenge bringing it inside our home. However, Brother had a excellent, super heavy weight "bag" that the MFC printer was in that it was super easy to remove the printer from the box. I even saved the bag because it will make it easier for us to move the printer to it's permanent location within our home, after I remove the existing printer that's currectly occupying the space. The printer was well-packaged with "specialty tape" holding the various components in place during shipping. I would highly recommend this BROTHER MFC color laser to anyone, but have a buddy help with the moving of the printer because it's probably one of the heaviest MFC's I've ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Brother MFC-L3780CDW Wireless Color All-in-One

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Brother MFC-L3780CDW Wireless Color All-in-One Digital Printer with Laser Quality Output and it comes with a 4 Month Refresh Subscription Trial Included. This printer is a good color laser printer for home or small offices. It seems to have an outstanding build quality, and its input tray can hold a large amount of paper, making it a great choice for big print jobs. It prints fast and won't take up too much of your time. Has a full-feature scanner, high yield, and fast printing speed. It uses toner, so you don't need to worry about printheads clogging the way you do with ink. It holds 250 pages in its input tray and another 30 in its multi-purpose tray, so you shouldn't have to refill the trays often. The cartridges are also easy to access by lifting up the entire top of the printer and then pulling out them out. The Brother MFC-L37780CDW has a good display, easy to read and it's touch-sensitive. This printer has an automatic document feeder, making it easy to scan multiple pages in a row. It can also automatically scan two-sided documents in a single pass, the scanner's lid has hinges that can extend to accommodate thicker documents or books. The Brother MFC-L3780CDW has great connectivity. It supports wireless printing from mobile devices for Apple devices and for Android devices.

    I would recommend this to a friend