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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37 reviews

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  • Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are satisfied with the convection feature of the 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Steam Cooking. Many appreciate the combination microwave and convection oven capabilities, finding the convection oven to be a significant upgrade and improvement. Positive feedback highlights the spacious interior and the overall functionality of the appliance. No significant negative comments were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Attractive and Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into a brand new home and chose the Cafe line of Appliances. This 1.7 Cu. Ft Convention Microwave compliments the other Cafe appliances and is excellent. It has a unique control panel. You don't enter the time to cook via a control panel keypad. You tap cook time and turn the round knob, which adds 15 seconds per click of the know. Then you push the knob in once and press start. It's different than we've had in other microwaves, but once you get used to it, works quite well. It's very spacious inside and in addition to normal microwave functions, it's a convection oven as well. This will really come in handy during the holidays when oven space is at a premium and you need to cook casserole dishes. The interior is dark and won't show dirt as easily as lighter interior microwaves. You have all the preset options you need and you can dial in the the food you're planning to cook and the microwave determines the correct time and power automatically. Little things make a big difference too. The vent fan on most microwaves we've owned are obnoxiously loud. Not on this Cafe appliance. It vents really well and you can actually talk and be heard when it's on. The under-microwave lights are two levels and provide good light to the range burners below. All in all, this is a great compliment to the Cafe appliances in our kitchen. Note that this appliance must be in high demand and came a few weeks after the other appliances came. If you're buying Cafe appliances, you may have to wait a bit longer for the microwave, but to us, it was well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    GE café microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new GE café microwave sits above my range and is absolutely beautiful. Along with his luxe it’s function is great, because it includes a convection oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and it functions well with my cafe slide in range. I haven’t used the oven part of this microwave yet, but the microwave works well, nice and quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cafe Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommended. Reheats food perfect, installation was a breeze

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thank you for choosing Café appliances! Olga@Cafe cafe_appliances

  • Pros mentioned:
    Convection

    Rated 3 out of 5 stars

    Low Power - Confusing Controls - Poor Instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the combo microwave and convection oven. Unfortunately the controls make it quite confusing. The instruction guide that comes with the microwave gives a lot of conflicting information and makes it confusing as to what is safe and not safe to use in the oven. The timer feature is great, but the timer goes on and on and never stops until you hit the cancel button. The timer is also very difficult to start and stop. Cooking is not even when using the convection oven. One side of the meal is always fully cooked while the other side is undercooked. There is a combo cook option, but no clue how to use that or how that feature would work. There are no details on this feature in the instruction guide. There are no recipes included and no suggestions on how to use the oven. Would not buy this microwave again if I had the opportunity.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, and thanks for taking the time to reach out to us. We're glad you love the combo microwave and convection oven overall, but hate to hear you have some issues with the controls and instructions. We know that must be concerning and would be glad to assist. Heat resistant glass is good for every mode, metal can be used with convection but shouldn't be used with the microwave feature, while plastic can be used with the microwave but shouldn't be used with convection. The manual, which can be accessed on our Cafe website, does have a section covering in more detail what cookware can be safely used in each mode (starting on page 20), as well as some information on cooking tips. Additional recipes and cooking tips are available on our GE website and may help with uneven results. Regarding your concern over the timer, we will certainly send your thoughts to our Cooking Products Design team for review. The Combo Cook option you mentioned may be our Fast Cook option - if it was mentioned as a combo, that is because it combines microwave energy together with convection heat to cook up to 25% faster than conventional ovens, including browning and sealing in juices. We hope this information helps to address your concerns. If you have any other questions, we are always happy to help! Best wishes! -Sarah@Cafe cafe_appliances

  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Really solid microwave / convection oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my place with an older version of this product that did not work well. Due to wanting to keep install work to a minimum I went this as the replacement to make it easy to install. I must say this version is many times better than the older one. The convection oven portion of the product is so much better and the unit completely heats to temperature, the old unit never got above 250, but the thermostat would read 400+. Overall, a very solid product. I was nervous at first due to the previous one, but this one is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a microwave that would fit under my cabinet and over the stove. Most microwaves are too tall for that space. I love the look of it and the design. I have a little trouble reading the choices on the panel without my glasses, but once I memorize them it will be fine. Seems retro to use a dial, but it is really easy and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    great convection microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a GE profile over the range convection microwave for 15 years and worked great, but it is wearing out and time for a new model. This model was an upgrade from my profile model and on sale. So far happy with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to change my 14 year old Jennair appliances after the control panel on my range stopped working. Although, the Best Buy home advisor did all the measuring for all the appliances it has been and continues to be a total nightmare. I purchased the microwave on 11/9 for installation before Thanksgiving. However, the microwave was not in stock until the week before Christmas. The microwave was 1/4 inch wider than the old one. The geek squad agent was great. He informed me that the standard size of the microwaves have changed and I wouldn't find one to fit. I was able to find someone to cut the cabinet asap so that the geek squad agent could install the microwave. So far, the microwave is good. I only have used it to re-heat food. It is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over priced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave - but way more expensive for what you really get.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for leaving a review. Please know that we appreciate you choosing GE Appliances and we'll be here if you ever have any questions or concerns. Take care! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great microwave fir everyday use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this microwave because it goes with the oven and fridge. I also chose this specific model because it has a convection too. It is also easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this microwave afee weeks now and we are still learning about all its features. So far We love it! Beverage and reheat buttons are our favorites. The oven works perfectly and we are happy to use it over the large oven to save time and energy. Looking forward to learning about all of the features! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this multifunction microwave/convection oven. Installed to match out other Cafe Professional appliances, it delivers the same high end engineering, function, and performance, we have come to value in that line. More costly than other options but, in our opinion, well worth the investment. Highly recommended to anyone.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi. Thanks for your loyalty to GE Appliances! It's great hearing from you, and we're glad you're enjoying this Convection Microwave with Sensor Cooking. This Stainless Steel finish is absolutely beautiful, and we know it looks great next to your other Café appliances. Thanks for your support and feedback!
      -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works well. It's a microwave. Not much else to say

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey,

      Thank you for sharing your thoughts with us. We do appreciate you letting us know you love its design and that it's working perfectly. If you have any questions about this unit or concerns, we're always happy to assist. Have a wonderful day! Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Awesome Looking Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this particular microwave strictly because (don't call me crazy) I like the way it looks! Well...I like the way it functions as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing! Takes a little time getting use to a dial and not pushing numbers. I don’t use the convection function as much as I thought I would. Stainless does leave finger prints which is annoying.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there, we're pleased to know you're loving the look of your new microwave! In addition, we're sorry your stainless steel is leaving fingerprints. We know that can be annoying so if you ever need any cleaning tips, please hit us up on social media and we'll be happy to assist you. We're wishing you the best and we're glad to have you in our Cafe Appliances family! - Guy@GEA cafe_appliances

  • Rated 4 out of 5 stars

    One Small Detraction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Cafe 1.7 cu. ft. Over-the-range microwave is great except one thing, the knob to control inputs such as time. It is not intuitive if you are used to entry pad controls requiring one to enter time digit by digit. Otherwise, the microwave has performed flawlessly.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello TRE486 - We appreciate you taking the time to share your review. Thank you so much for your feedback regarding the control knob! We will be sure to pass this on to the appropriate team for future design and development. We are glad to hear the microwave has performed flawlessly. Thank you for choosing Café appliances! Olga@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is going excellent so far. The Best Buy geek squad did the installation and experience was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on how it looked at showroom I recommend it. But mine hasn’t been delivered and installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a few weeks now, very nice microwave, waiting for the matching induction slide in to come in now. Only downside is the dial sets your timer and only work in 15sec increments that I have found. Still learning it.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! Thanks for your review. So happy to hear that you're loving your microwave and that you have a range on its way! Thank you for the feedback on the timer increments. We're always looking for ways to improve. Hope you're staying safe and that you're loving your unit! Best wishes. -Michael@Cafe cafe_appliances