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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.1 out of 5 stars with 37 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the spacious interior and the efficiently positioned water dispenser. However, some customers have expressed dissatisfaction with the small freezer, finding it unsuitable for larger families or those who require more freezer space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Cons mentioned:
    Color, Small freezer

    Rated 3 out of 5 stars

    Not as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is very small. The color was supposed to be a matte black and it is really a dark Gray.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We regret that you're not happy with your refrigerator, as we always want to provide a great experience. Your feedback will be shared with our team for review. If you want to reach out to Best Buy regarding your concern over the finish, they can be reached at 1 (888) 237-8289. Please note that the appearance of the finish may be affected by lighting and other factors. If you’re still concerned with the finish and Best Buy isn’t able to assist, you’re always welcome to reach out with a private message over our Café Appliances social media (such as Facebook or Instagram) with a copy of this review and a picture of the finish. We’re happy to assist in any way we can. cafe_appliances

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Looks small but has great storage. Perfect for the space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap GE refrigerator with a fancy Cafe front

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I had higher expectations for a $2700 refrigerator. The front looks pretty good; however, there's a huge gap between the top two French doors and the bottom freezer drawer. The inside is a super cheap GE refrigerator. It's reminiscent of about a $900 refrigerator. It's so cheap, that the water coil that they use to have water chilling in the refrigerator is a plastic tube and it's visible, and it's zip tied with like six zip ties. All visible from inside the refrigerator. The rubber door shelf liners are all bendy and curled up and won't lay flat . If I had it to do over, I would probably skip this model at least, but probably this brand as well.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thank you for taking the time to share your experience with your fridge. We'll be sure to forward your valuable feedback to our design team. We appreciate you choosing Café for your home, and hope you allow us to work hard to earn your trust again in the future. cafe_appliances

  • Cons mentioned:
    Small freezer

    Rated 3 out of 5 stars

    Struck 4 Size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the size of my kitchen size, I had to purchase a small frig. I took months to find the right one after looking at too many and selected this one. I knew I made a mistake getting this one. I selected this one because of the Ice maker was on the shelves, water and ice dispenser. level that actual move and can be adjust in different level. Problem with this items the ice does not shoot out the ice with it going all over the floor. I can put the cup right up to the opening and still the ice shoots out. the freezer shevle is not stable.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We can understand how upsetting it can be when a new appliance doesn't meet your expectations. This is a really nice Cafe refrigerator, and we really want you to love it! This particular model doesn't have a dispenser, but it sounds like the one you have does. If your ice cubes are flying out of the dispenser and missing your glass the cause could be that the freezer temperature is set too cold, the ice will spray more because it is more brittle and flies apart faster while being crushed. To correct this, turn the thermostat control to a warmer setting. The thermostat control will have a "0" of "off" listed and on digital models it is the fresh food control.
      Ice may spray over the side of the glass if the glass is held to far from the dispenser chute. Holding the glass approximately one inch from the dispenser chute will correct this.
      Ice may spray over the side of the glass if the mouth of the glass is too small. If possible, use a glass with a wider mouth (3 - 4" opening). cafe_appliances

  • Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    Happy frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator except for a couple of things . The biggest disappointment is the small size of the freezer . My old top freezer was twice the size in the freezer despite being bigger overall. The stainless does not las one day without needing to be cleaned.

    I would recommend this to a friend
  • Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    Good But…..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the small side for a family. Good for a couple. One issue is that the ice holder in the freezer is MUCH too large. More freezer space would have been nice.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      While we're glad you're overall happy with your refrigerator, we understand your concern regarding the capacity and ice bucket. The capacity and size of the bucket vary depending on the particular model, and your feedback regarding this model will be shared with our team for consideration. We're confident the refrigerator will work well for you for a long time to come! cafe_appliances

  • Pros mentioned:
    Spacious, Water dispenser

    Rated 5 out of 5 stars

    Beautiful fridge!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how spacious is the top fridge and the fact that the water dispenser is inside its the best!!!!!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! Thanks for taking the time to leave us your thoughts. We are thrilled to hear the design of this refrigerator works well for you and your home. If you ever have any questions, don't hesitate to reach out. Best wishes! Julia@Cafe cafe_appliances

  • Pros mentioned:
    Spacious, Water dispenser

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my lovely new refrigerator-it is spacious and easy to find items-freezer is superb-really like drinking water dispenser inside refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    This fridge is beautiful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best. Very sleek styling, spacious top compartment and deep freezer compartment. Great inside door shelves. Stainless steel is the way to go. Love the water dispenser on the inside door. No detracting from the front doors.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there - thanks for taking the time to share your detailed review of this beautiful Café French-Door Refrigerator! We’re pleased that you’re loving the sleek styling of the stainless steel finish and the clean design of the internal water dispenser. We also love the multi-level freezer baskets - anything that makes organization easier is a favorite in our household! We’re confident that this great refrigerator will continue to impress for years to come. Have a wonderful day. Lauren@Café cafe_appliances

  • Rated 4 out of 5 stars

    New Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new refrigerator. Geek squad was terrific in correcting the installation problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cafe Frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Great delivery service. Very personable.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for sharing your feedback. Make sure you download the SmartHQ app to take advantage of the smart benefits using your smart device. We're glad that you decided to become part of the Café family! -Don@CaféAppliances cafe_appliances

  • Pros mentioned:
    Design, Handle

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, beautiful, love it. The options to change the handles is really nice

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Fits very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with the entire Cafe series. Not going to use the water feature so glad it’s not on the outside of the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Small Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new refrigerator to fit into a small space. The Cafe refrigerator not only looks beautiful, but the way the compartments are configured, more food can be stored than you would think. The Best Buy delivery people were just wonderful. I would not hesitate to buy appliances from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    No

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is much smaller than expected. Temp good. B

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi – thanks for taking the time to write a review. We’re glad to hear that your refrigerator is maintaining the perfect temperature for your needs. Our apologies that the freezer size was smaller than expected. We will be sure to share your honest feedback with our design and engineering teams so they may consider it for future product improvements. Thanks for choosing Café Appliances for your home and let us know if there is anything we can assist with moving forward. Have a great day! Lauren@Café cafe_appliances

  • Rated 4 out of 5 stars

    Beaverton, OR...BEST BUY #1 Customer Service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this Cafe counter-depth fridge is impeccable, but it is a bit noisy at times. Aside from that, we can live with the humming and enjoy what it does best: cool and freeze!! Thanks to the AMAZING BEST BUY TEAM AT CEDAR HILLS CROSSING IN BEAVERTON, OR!!!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! Thanks so much for taking the time to share your thoughts with us. We're thrilled you love your new cooktop and happy to hear you had a pleasant experience purchasing this appliance. We're confident this cooktop will be an asset in your home for many years. Let us know if you have any questions, we're here to help you have the best experience possible. Kind regards. Julia@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Profile counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks great, is very compact inside. I think GE could do better on interior quality. Feel is flimsy, water dispenser is not practical so we never use it.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad to hear home much you like the appearance of your French door fridge! Thanks for the feedback about the interior quality and the water filter that we'll be sure to pass along to our development team. We appreciate you choosing Café for your home. cafe_appliances

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Quality Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive with convenient, adaptable storage options. Water dispenser is efficiently positioned and quick.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 4 out of 5 stars

    over all satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    harder to clean than I thought, finger prints show more than I like

    I would recommend this to a friend
  • Pros mentioned:
    Good service

    Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of the courteous and very professional Cayla Cervantes i had a great experience with the transaction. Thank you once again Cayla for the help and your politeness.

    I would recommend this to a friend