Customer Ratings & Reviews
- Model:
- CVE28DM5NS5
- |
- SKU:
- 6361265
Customer reviews
Rating 4.4 out of 5 stars with 262 reviews
(262 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the spacious interior, luxurious design, and bright LED lighting of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many users commented on the refrigerator's fingerprint-resistant glass front. However, some customers mentioned concerns about the water dispenser, noise level, reliability, and defective parts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Nice Looking Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had the refrigerator for a few days but love it so far. It is ver spacious and lighted to see the food. I love the middle drawer and that you can open the drawer without having to open the French doors. The last one we had, you had to open the two doors in order to open the meat drawer. The ice cubes are very small but we have another refrigerator when we need a lot of ice that has large cubes. Hopefully we will have better luck with this one than the Kitchenaid one this replaced that had leaked and frozen up 5 times.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
BEST REFRIGERATOR EVER!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! That’s all I can say. I don’t write reviews ever but this Cafe refrigerator deserves the recognition for how amazing it looks and ease of use. We got rid of our 1 year old Maytag fridge which was total garbage. It was loud and froze our food but not this Cafe! The fridge is soooooo quiet and sexy with auto fill for water is amazing. It keeps food cold and and has tons of space! The Home app lets you connect to fridge and change temps and lights and so much more. This is our fridge for next 15 years way to go GE!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Cafe fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Looks modern and beautiful and also works great.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .We're glad to hear that your fridge has been a great addition to your home! Be sure to download the SmartHQ app to take advantage of the smart features. Thanks for choosing Café for your home! -Don@Café
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Beautiful fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, very good looking, spacious and easy to set up. The only down side so far is that none of the doors close softly and the freezer tends to feel heavy. I love the design inside and the color as well.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. We appreciate you taking the time to review your beautiful refrigerator. It's great to hear that you love it, and it's meeting your needs! The freezer is heavy, and we're sorry that this and the doors not closing softly are a downside for you. We appreciate this feedback, and will use it to improve. Although we do not anticipate that you will have any issues, we are always here to help if any questions or concerns arise. All the best!-Kianna@Café
- Pros mentioned:Design
Rated 5 out of 5 stars
Elegance is an understatement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous design inside and out. From the LED backlighting to the rose gold trim on the trays, no one can compete with this GE Cafe Refrigerator when it comes to beauty! The functions are great too. Wi-Fi works excellent! I strongly recommend this refrigerator
I would recommend this to a friendBrand response from Cafe Appliances
Posted .This is a truly gorgeous refrigerator! Congratulations on your new purchase! If you have any questions about it, let us know. We're here for you! -Chris@Café
- Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful, classy, spaceous fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful. The stainless on the front is glass covered. The inside is huge. So much bigger than the last counter depth we had. The only negative I have is it does not hold an upright bottle of (open) wine. There is no spacing in the door to accomodate one.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello Morgan, thank you for your review. We’re glad to hear that you are enjoying your new refrigerator! We love how spacious it is. We have passed your comments regarding the capability to hold open wine bottles on to the appropriate department. Welcome to the Café Appliances Family! -Chris@Café
- Cons mentioned:Defective, Noisy
Rated 1 out of 5 stars
Expensive paper weight. No cooling after 10 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned this refrigerator for 10 months and it has stopped cooling already. A GE technician is scheduled to look at it this week. Along with a dead refrigerator the ice dispenser is very load compared to others, screws are falling out from underneath the door because the plastic is stripped out completely from factory. The rolling shelf’s in the freezer are very squeaky. I want to love this machine but for almost $4000 it turned out to be a dud so far. Let’s hope the repair is simple. GE’s warranty is covering this so far. I’d almost rather a replacement.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, Thanks for your review! We’re truly sorry to hear there is a cooling issue with your Cafe refrigerator and understand how frustrated you must be! We're so glad you are taking advantage of the warranty and having a GE service technician come out for warranty repair. We're confident our technician will take good care of you and get these issues resolved. We'll be here to help if you need us! - Sharon@GEA
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Well made, beautiful.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really easy to clean the front of it with the glass. It is really quiet, even the ice maker is quiet when it is making and dropping ice. It is really a beautiful appliance and upgrades the look of the kitchen. So far no issues and most of all it keeps everything nice and cold.
I would recommend this to a friend Rated 5 out of 5 stars
Best Fridge I’ve Ever Owned!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this refrigerator is probably one of the best refrigerators I’ve ever had. I’ve had many from whirlpool to Maytag and LG . This one may cost a little more but I will tell you it is very well built. The hidden filter underneath the ice maker is genius. I especially like the middle drawer and use it as extra refrigerator space for cheese, wine cold cuts and quick snacks. I keep it on the wine setting. It even holds extra vegetables when the vegetable drawer is full. I love the backlit lighting too. The front of the refrigerator it’s very easy to clean because of the glass. Two thumbs up for this fridge.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi Miam! Thanks so much for your review. So happy to hear that you've really fallen in love with your new refrigerator! We like the backlighting as well, it really is a beautiful feature! We hope that you continue to love your unit for many more years to come. Stay safe! -Michael@Cafe
Rated 4 out of 5 stars
Spaceship of 21st Century
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Café coolness factor is way up there, however , I’d love to see more interaction within the app. I do love the tasty accents of Rose gold scattered about this refrigerator/ freezer. The one thing you can bet on is storage and multiple ways to store food which in today’s world , that is key. Consider GE Café as a fancy concierge measuring water in oz and turning on the lights on the inside of all compartments for your viewing pleasure.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - Thanks so much for taking the time to write a review! We're so glad to hear that overall you're enjoying your refrigerator and its capacity. Your comments on adding more features in the app are greatly appreciated and will be taken into consideration. Thank you for making Café a part of your home! -Mikayla@Cafe
Rated 5 out of 5 stars
Best looking fridge on the outside and inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of comparing before buying this fridge. My top 3 choices were Cafe, LG and Samsung. The LG seemed reliable but the instaview option was pointless. I liked the Samsung with the smart hub but the fridge itself didn’t seem sturdy. I went with the Cafe because it felt really solid and looked the best.
I would recommend this to a friendRated 5 out of 5 stars
Café Refrigerator Product and Installation Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this refrigerator with certain expectations that have definitely been surpassed from the product functionality to its appearance. I was treated wonderfully by Best Buy members. Also the Best Buy installation crew were considerate and very professional.
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
MsVee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the room you get in the entire refrigerator. Looks beautiful and very easy to keep clean. Simply stunning in my kitchen.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello, Thanks for the feedback! It's great to hear you're enjoying this model and we're glad to have you in the Cafe family. If you ever find yourself having questions or concerns please let us know. We're always here to help. Have a great day!
-Sylvia@Cafe
Rated 5 out of 5 stars
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the LED backlights of my fridge, I love the brush glass doors, I love the color and how well it suits my kitchen, depending on the sunlight it may emmit a whole new look. Love the autofill water function and accuracy with accordance in ounces. 10/10!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- Thank you for taking the time to share your review. We are so pleased to hear you are loving the LED backlit wall. It is absolutely stunning! Our consumers love the middle drawer and its flexibility. This model will effortlessly fill containers with filtered water by simply pressing the Auto Fill button, which uses sensors to dispense the perfect amount every time. This model also has a humidity control system that provides an environment for leafy green vegetables to last 2-1/2 times longer than standard vegetable drawers. We appreciate your business and want you to know that we are here for you if you have any questions. Thank you! Joyce@Cafe
Rated 5 out of 5 stars
Rosa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the customer service. Not really pleased with the butter tray. Not very well thought out. If you don’t close the butter tray before closing the fridge door you break the tray. My kids proved that. Other than that the fridge is perfect. The best feature is the middle draw. The freezer has 3 draws and plenty of storage space.
I would recommend this to a friend- Cons mentioned:Customer service
Rated 1 out of 5 stars
BE CAREFUL WITH THIS REFRIGERATOR AND GEEK SQUAD
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be very careful with this refrigerator, stains appear on the glass of the doors, a very expensive refrigerator to have this problem, the second problem is the geek squad guarantee, I paid close to 500 dollars for this guarantee and best buy does not respond to this stain on the door, for me it is a GE scam and another BestBuy scam that does not honor its guarantees. Consumers beware of this refrigerator and the best buy guarantees, now I have problems with the other small coffee refrigerator, the glass on the door is peeling off, geek squad came, I checked the problem, I agreed to come in a week, 20 days have passed and I'm still waiting. BEWARE OF GEEK SQUAD!!!!! THEY WORK TERRIBLE!!! THEY ARE SCAMING THE CONSUMERS!!!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We sincerely apologize for the challenges you've encountered with your refrigerator purchased from BestBuy and your experience with the Geek Squad guarantee. We understand the importance of resolving these issues promptly. To expedite a resolution, we recommend reaching out directly to your local Best Buy store. Their team should be able to assist you with the stains on the glass doors and address any concerns related to the Geek Squad guarantee. They are well-equipped to provide support and ensure that your experience meets your expectations. If you encounter any difficulties or need further assistance, please feel free to reach out to us on any social media platform. -Kacie@Cafe
Rated 4 out of 5 stars
Cafe refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frig, lots of extras, classy and easy to load and see what's in there and get to it. Sadly on date if delivery and while removing all the wrapping, the roller which supports a drawer broke (the plastic around the screw). Called Geek squad, expecting be drawer.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate your purchase and are happy to hear you are loving all the features. This is a beautiful model and we are sorry to hear the drawer piece broke off. Please reach out to us directly via a private message on Social Media if you still need assistance. Thank you! Joyce@Cafe
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Ge Cafe’ refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the most beautiful appliance we’ve ever purchased, functional as well
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi,
Thanks for leaving a review! We'd like to congratulate you on the new appliance and welcome you to the Cafe family. We're glad you like this model! It's a pleasure having your business and if you find yourself with any questions or concerns let us know. Take care!
-Sylvia@Cafe
Rated 5 out of 5 stars
Worth the price!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough good things about this refrigerator. It keeps the food evenly cooled at the perfect temperature. There is so much room and storage. It connects to your Wi-Fi to deliver updates and notifications to your phone. The platinum glass finish is beautiful.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, thanks for sharing! It's great to hear the design and performance of this refrigerator could exceed your expectations. It's a pleasure having you in the Cafe family, and we hope you have a wonderful day! -Sylvia@Cafe
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Worth The Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. It’s very stylish and holds all of my needed items. The auto sensing water dispenser works precisely as described. After dispensing the set amount of water, I tried adding more water to see if it would over fill the cup, but it didn’t and stop the flow before it reached the top of the cup. This is a great all around refrigerator.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .What a great choice! We thank you for your purchase and review. We have heard great things about this refrigerator and its features and are happy to hear that you are enjoying it as well! We hope you continue to be impressed with this unit for many years! If there is anything else, we are happy to help. Sincerely- Dianna@Café