Customer Ratings & Reviews
- Model:
- CHP90362TSS
- SKU:
- 6527328
to a friend
Stay Away from GE Induction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this cooktop. First of all, this is an induction cooktop, even though Best Buy does not have the correct name. Secondly, it just does not work properly. This is my 2nd GE induction cooktop because the first one (a different model) did not work either. I had a GE tech out to service this one, and his computer diagnostics came up with a service advisory... a known issue with the touch controls and radio frequency interference. He came out a 2nd time to install the GE recommended part and it did not fix this issue. Even with the new part, the touch controls still don't respond as intended. I'm done with GE induction cooktops and now I'm on to try a different brand.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate you taking the time to contact us with your feedback. We are so sorry to hear your dissatisfaction with your Cafe Induction cooktop unit and understand your disappointment. Please know this is not the standard we hold and always strive to provide solutions for our customers. If we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@Cafe
DO NOT BUY!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY at all cost, worst cooktop I've ever purchased. I bought this in May 2024 and have had to have repairmen out to my house 3 times. I have currently been wiating over 2 months for GE to repair it a 3rd time!! Apparently regular 2.5ghz or 5 ghz signals interfere with it and render it useless, even though it will turn on and appear to be working. SAVE YOURSELF THE HEADACHE AND STAY AWAY! I thought GE Cafe was a good, trustworthy brand, until I purchased this lemon!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We are so very sorry to hear you've had this experience. This is not what we expect to hear and would like to help. Please reach out to us via a private message on social media, like Facebook or X and include this review with your name, address, email and phone number and complete model and serial number and service call number. We will be happy to look into this for you.
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very pleased with our purchase of the Cafe induction stove top. It is unbeatable how quickly it heats our food and how easy it is to clean.
I would recommend this to a friendLove Cafe appliances!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop. Looks sharp and has many features. Induction cooking with no heat after turn off. Rapid boil is helpful feature.
I would recommend this to a friendDifficult to clean and maintain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model because the cut out is small. I also love not having "knobs" on an electric cooktop since it's difficult to clean. I do love the sleek design of this cooktop. However, it has little white dots all over the cooktop instead of a smooth black ceramic glass look. The little white dots traps dirt and grease, making it very difficult to clean. I use the recommended method and even with a small drop of water, I have to clean it extensively like I spilled a huge pile of grease. It's a pain in a but to keep it clean and also the wait time for this cooktop delivery was very long. I ordered it at Bestbuy at the beginning of Feb 2023 and didn't get it until the end of May 2023 (not Best Buy's fault, but this is considered a special order Best Buy and thus it took forever to arrive). Save yourself money and time and stay away from this cooktop.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We're happy that you love the design of your Café cooktop. Thanks for the feedback that you provided about cleaning your unit. We'll be sure to share this information with our product development team. We hope that you allow us to work hard to gain your trust again in the future. Best regards. -Don@Café