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Customer Ratings & Reviews

Your price for this item is $579.00

Customer reviews

Rating 4 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers recognize the Bellissimo Semi-Automatic Espresso Machine for its user-friendly design, ability to create café-quality beverages at home, and stylish appearance. While many appreciate the milk frother and price point, some express concerns about the grinder malfunctioning, leaking issues, and messiness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 256 reviews
  • Cons mentioned:
    Grinder

    Rated 4 out of 5 stars

    Nice looking, terrible grinder, leaked water but f

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cause i love cooper which the accents looked good and a nice looking machine to display on my coffee station. The holder is easy enough to shake out the puck which was an issue on last macine. The grinder is useless as is clogs easy, switched to simple stanalone grinder for beans. There was a terrible water leak everytime is made expresso. It would drip from the bottom and warp the wood on my station so i was constantly wiping up. Found the back right part of the tray had a top cover piece where the water drained and opening was to small so it would leak around the tray and out the front. Removed that top cover piece to widen the opening and good now.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thanks so much for your review. We are so happy to hear you are loving the appearance and truly appreciate your feedback about the performance. We will be sure to share this with our design and management teams. If grinder is not working properly and the light flashes purple, this means the grinder is getting clogged/jammed and/or the rotor is locked. Be sure to clear out the grinds completely then clean the grinder following the instructions in the manual. You might be setting the grind size too fine. We recommend setting the grind setting between 7 and 9 and use non-oily medium roast beans for the best espresso. Note: Water coming out of the bottom of the machine, not going into the drip tray: Steam/water is released after the brew into the far back of the drip tray. It is not normal for water to miss the tray. Make sure tray is installed properly. We are pleased to hear you found a way to prevent yours from leaking. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe cafe_appliances

  • Cons mentioned:
    Grinder

    Rated 1 out of 5 stars

    Didn’t meet expectations by a long shot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esthetically it’s pretty. Quality of coffee not bad but that comes with its issues. Learned quickly that the coffee grinder has to be set for nothing less than 12 (basically coarse) otherwise it’s clogs and the clean up is super annoying. It will absolutely grind down to fine but you better be ready to pull the vacuum out, make a mess on your counter because it will 100% clog. The other issue I have with this machine, which would have been impossible to avoid from reviews, and started within 3-4 months from getting it, is that while I’ve done the weekly cleaning, mostly daily cleaning. There aren’t many pieces to clean. However I notice this “stuff” to appear towards the back of the machine to realize somehow coffee is releasing back there. See picture. Nowhere in the manual does it speak about this. Cleaning consists of wiping down and then descaling the water. Wouldn’t even know how to take it apart. Just unacceptable. It wipes off but clearly not normal. Would I get this again? Absolutely not. My next one will be without a grinder. Rather get a better machine and invest instead in a proper coffee grinder.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, pictures of the concern, and the complete model/serial numbers of your unit so we can further investigate. -Don@Café cafe_appliances

  • Rated 5 out of 5 stars

    Super Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it daily! Connects to your phone with how to videos for cleaning and prudct care. You can adjust how much is grinded in your shot. Looks fantastic. Comes with a dual layered portafilter that gives your shots crema. The only problem is in a perfect world with fresh espresso and time to kill you could time your shots better. No need with the dual layered portafilter I consistently pull 22 second shots (considered perfect). I love it. My sister bought one just days after I got mine. I WOULD RECCOMEND. I could type all day with how awesome this product has treated me. I guess youll just have to experience it yourself :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Completely changed my espresso game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a birthday gift! If you read the directions and follow instructions correctly it’s super easy to use with little to no problems. Espresso game is so much better after purchasing! Definitely buy this if you are a coffee lover

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Greetings, Thanks for sharing your review with us. We're pleased to hear your boyfriend loves this gift! This is definitely an excellent gift for a coffee lover. If you need anything, reach out to us anytime. Best! Don@Café cafe_appliances

  • Rated 4 out of 5 stars

    It’s looks very nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is pretty good about this coffee maker. The only reason I have 4 stars is because the coffee bean grinder always gets stuck. When I select the button to grind the beans, some of the beans would get stuck at the top and I always have to smack the side of the bean grinder for the beans to fall down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Espresso Machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Cafe Bellissimo on Black Friday 2021 from Best Buy and it’s great! I’ve been making lattes everyday for a close to a year without issue. It’s actually manufactured by GE and comes with everything you’d need to make espresso drinks. The machine has built-in connectivity and notifies you on your mobile phone or tablet of any issues or when it’s time for routine maintenance. It also steam cleans itself after every use to minimize scaling — other more expressive “B”rands don’t have this feature. A note of advice — if you get this machine, please read the instructions and pay particular attention to the grinder settings. Other buyers gave this product one star because of a “grinder defect” or ‘grinder malfunction’ which is misleading and from my experience somewhat incorrect. The grinder will shut off if something gets stuck in it which can occur for various reasons, e.g. the grind setting is too fine for the grade or size of the bean. All you have to do is adjust the grind setting to a larger one by rotating the bean hopper counterclockwise slightly and tapping it to clear the issue. That’s all you have to do instead of packing up the product and shipping it back or returning it to a store. I’m really happy with this machine and my friends who’ve stayed with us want it too after learning how much it costs, seeing how easy it is to make espresso drinks and tasting our lattes every morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, coffee is amazing. Would recommend! easy to use.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're glad to hear the coffee from your new espresso machine has been amazing! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Thank you for choosing Café, and we hope you have a wonderful day. Cheers! - Don@Café cafe_appliances

  • Rated 5 out of 5 stars

    No more coffee shops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I didn’t get an espresso machine sooner. It has changed my mornings. No more s.bucks runs. I can recreate any coffee shop recipe and the use/ cleaning is very very easy. You just have to be aware of what you’re doing especially with the steam wand. The design is very nice with the copper accents and very good material. I also appreciate the app for it, you can set your single and double shot settings how you like it & depending on the beans you are using. It also sends reminders if the water is running low

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE The best!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is beautiful and the expresso comes out really HOT!! The only thing i dont like is after a month the letters on the buttons are disappearing. They should of put them on top on the buttons

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Greetings,

      Thank you for taking the time to share your review on this lovely espresso machine! We're happy to hear that it works well, but do apologize about the lettering fading. This information will be sent to our design team for improvements. Reach out if you have any questions. Mike@Cafe cafe_appliances

  • Cons mentioned:
    Grinder

    Rated 1 out of 5 stars

    Not as expected, for such an expensive appliance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for about 3 months, then the writing on the buttons wipe off. So you could no longer see the number of the shots you need wanted to brewed. Within six months the grinder started to get clogged up, despite cleaning it like the advice to do. After the year a few little parts inside the grinder broke off, and now 1.5 later it completely broke. The grinder no longer works. Very disappointed on the product.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We regret to hear this happened and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers and a copy of this review. cafe_appliances

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and tastes just like Starbucks. Even my 15 year old daughter makes ice coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great taste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking machine, fit under cabinets. Grinder works perfectly. Coffee taste amazing. I recommend that machine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks pretty, but man...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I absolutely hate the fact that it has a companion app that is quite invasive. The shot size is adjusted through the app. The manual says you can adjust it by holding the brew button down, but it didnt work with mine. Even after setting the size to 3oz for a double shot, it does not produce that amount. The espresso comes out at a drinkable temperature, which isnt a good sign. The milk steamer sounds like a jet engine. I have no idea why it is so loud. But imagine if your kitchen was a flight-line, thats how loud my unit is. Grounds constantly fall through the gap between the dispenser and the portafilter. Its a mess to cleanup every time we use it. Next to no crema is produced. Lackluster shots at a premium price. Will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Expresso Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fantastic. All functions work well. Once you dial in the grind for your specific beans it makes wonderful espresso over and over again. The steam wand takes a longer time to warm milk only because it’s having to heat the water, but it still does well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starbies from home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly the closest thing to a commercial version. My only complaint is that the grinder gets clogged up sometimes. It puts out a good hot temperature for steaming and frothing milk, more so than other brands, I’ve tried before. It has a very sleek and classy look to it. I’ve only had it for a month and already made enough coffees to suffice its purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just be careful with the Grind. if you press to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited with my new café machine. at first it took me a while to understand it .just what I need in the morning routine.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just Look At It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I never use it, it already won me over in design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and very chic! If you are in real estate it’s a great product for staging. This replaced my nespresso that I loved so dearly. I love being my own barista and creating drinks. Clean up is minimal.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi,

      We appreciate you sharing your feedback on this superb espresso machine. We're so glad to hear that you're enjoying using it to create your own drinks. It's positive to stand out in your kitchen counters. Thanks for allowing Cafe to be part of your home! Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and delicious coffee. The machine is good quality

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Glad you're enjoying the espresso machine! It's a pleasure having you in the Cafe family and we appreciate the review! -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. We are really enjoying this coffee maker. Would recommend it to all my friends.

    I would recommend this to a friend