Customer Ratings & Reviews

Works well with windows, for the most part. Problems when printing with macOS and iOS at first - you have to fiddle with several settings to get this to work with Macs - it seems to print too light. Several things needed adjustments when I received this - margins when coming from the bottom tray were off, the too light printing affected both windows and Mac were printing things too light and faded. I've owned a couple of other color laser printer brands in the past and this is the first one that just wasn't ready to go straight out of the box and needed a lot of tweaking of settings. The toner is pricey - just check what Canon toner cartridges cost. Canon support is minimal - you get a knowledge base which tells you how the printer is supposed to work, and a community forum to troubleshoot why it doesn't work. You can get a CarePak, for a price, which has more support options, but I didn't opt for that. This was an aggravating printer to set up, I'm still not sure if I'll keep it, yet. I'm beginning to understand why a major consumer magazine that reports on product quality listed Canon customers the most unhappy of the major brand printer owners.

If you need help do not call online customer service. They said they will do it and nothing happen.