Customer Ratings & Reviews

Easy to use, setting up was a pain in the rear end. I didn't know the machine needed a maintenance cartridge.

I believe that this Mxify GX4020 All-In-One printer offers the features that are most needed in a printer of this type. It is possible to scan, copy, print on regular paper or photo, in color and black and white, also the Fax option is available and in the box comes a cable to connect to the phone line. The unboxing is very simple, since the printer comes in a bag that has grips that make removing it from its box easier, considering that the printer is a relatively large device and a little heavy. The ink, power cable, modular fax cable and documentation are all in plain sight and once out of the box the printer is ready to connect. It is required to have the Canon app downloaded on the mobile to be able to perform the configuration and connection of the printer on the network where it will be installed. In my experience, the first attempt the app could not complete the connection but once everything was restarted it was very easy to connect the printer. From this point it is not necessary to use the Canon app to print, you can use different apps, at the time of printing choose the Maxify GX4020 printer in the list, the desired configurations or settings, in a few seconds the document or documents are ready. The installation takes time as the printer will make the necessary calibrations and adjustments to be able to use the device without any inconvenience. The performance of the printer, like many Canon products, does not disappoint, on the contrary, it makes things simpler, for example, there are three trays to place different types of paper depending on the job you want to print, the screen is large enough, very intuitive and easy to use. At the top there is a compartment to cool documents that we want to scan or copy, it is quite practical and the app offer multiple ways to use the printer. The printouts are of very good quality, whether in color or black and white. It takes very little time to print, even if you are copying color documents. In its multiple uses I have not found any drawbacks, I have used different apps to print documents and images and does very well, the only issue is that when the printer is on standby takes a little time to wake up when you send a document to print from a mobile device. In summary I can say that this printer is big enough for the amount of things you can do, you can refill the ink tanks and you don't need to buy cartridges. You can print photos, documents and other sizes and types of paper, I think it's great. It can be connected via ethernet cable and wifi, in addition to the fax function. You can execute practically all the functions that the printer is capable in the mobile app with outstanding results. Using this printer is a good experience, it seems to me that the price compensates the amount of functions and facilities that this device offers. If you need a very complete printer, easy to install and use, either for home or office, this is one of the best options. Highly recommended.

Awesome printer. Easy to set up and use from our wireless devices or computers. Love the viewable ink levels on the printer face. Super easy to fill each ink reservoir. Prints fast.

Excellent printer! Great quality, easy setup. The extra cost was worth it for the Lear difference of commercial grade quality.

Great printer, easy to set up, easy refilling ink and prints fast

The printer is good for me is working wood and fast and easy to work

Love this printer. Clear crisp printing. The ink tanks are great. It was easy to set up. My only complaint, and it is a minor one, is that it shuts itself off when idle so I have to make a trip downstairs to turn it on when I want to print from elsewhere in the house. Also the paper output tray you have to go pull out or your printing is on the floor. It would be nice it would open automatically like my Pixma did. Again a minor irritation.

so far so good! No problems with it yet I've had it for about 2 months very nice

If you are looking for a nice printer, this might me the one to grab. We have a home office, and we need a big printer or one that can print lots of pages fast. Mega tanks are the best way to go, because you won't have to purchase ink for quite some time. I've been using mega tank printers for a long time, and I don't buy ink very often. This printer is on the smaller size, so it can actually fit in more places than you might think. The controls are ready to understand, and the least techie person can't figure this out. The screen on the outside could be a little bigger, as I wear glasses. It's kinda hard to see at times, but definitely not a major issue. Won't be for most people that use this printer. It holds a lot of paper, so that won't be an issue either. After using it for about a month, it's worth it in my opinion. It's on the higher side in price, but most of these mega tank style do cost more than other printers. The value you get from buying one of these makes sense.

Packaging/Delivery/Setup: This printer was shipped with just the product box and no outer packaging/box. To no one’s surprise, the box arrived damage, but the printer was well-padded enough where it didn’t affect the printer. Taking the printer out of the box, the first thing that stuck out is that it’s a nice size but not overly commanding (I should preface this comment with I have a medium-duty business printer that is easily the size of 3-4 of these high and two deep). It’s also insanely lighter, comparably but still feels substantial (or high quality). The design feels modern and is eye-catching. The setup was painless. This all-in-one supports AirPrint and the screen provides the instructions (or you can scan a QR code and access them online). With AirPrint, you pretty much just connect it to the same WiFi as your Apple products and they should “discover” the printer without having to jump thru hoops or download anything extra. Filling the inks was a lot easier than anticipated. I remember the old school ink refill kits that used to come with a syringe, and I was highly traumatized by these. I recall ink going everywhere and the consistency of the ink being too thin so it leaked out of the cartridges and effectively ruined the printer. I’m happy to report these re-fillable printers have come a long way and replacing the ink is as easy as aligning the bottle over the corresponding color and pressing down into the “inlet” with no mess. Printing/Copying/Scanning Some things that stuck out to me: (printing) LOVE the multiple paper trays (front and rear). The manual feed is kinda useless because it only does one sheet a time, but I do like the option of having multiple trays. I print more shipping labels than anything else, so I’d be likely to put these in the main tray and regular paper in the rear tray. I do wish (just thinking of placement against a wall) that there was an option to purchase stackable trays so both trays could be front-facing. (scanning) I was surprised to discover that this printer supports duplexed scanning. Copy and print speeds were good, but the weird thing is the print quality is worse than my larger laser (about 1/2 the resolution). Equally interesting, the scanner quality on this blows my larger laser out of the water (easily 2-4x the resolution). Some final things to consider: (1) The warranty on this is pretty funky. At first glance, 3 years is eye-raising, but then they go all car manufacturer on you and put a “orrrr 80,000 sheet” warranty on it. So after doing some math, a box of paper is 10 reams or 5,000 sheets. This means your warranty could end considerably earlier if you use more than 16 boxes of paper in any period of time. (2) Something that’s common on these small-business focused inkjet all-in-ones is to have consumable components that are required to be maintained outside of the ink. This is very much in-line with what you’d expect on a business all-in-one laser, but if you look at most consumer printers, they don’t require maintenance cartridges or print heads. The maintenance cartridge was explained to me as a reservoir for ink dispelled when the printer is calibrating etc. And the print head is over $150 to replace on an already $500 (MSRP) machine so just be aware of the cost of operation/ownership. (3) WiFi included is dual-band! And this printer is actually a little quieter than my laser. (4) From a design perspective (in regards to the touch screen/printer software) Canon made a lot of great decisions in regards to usability and this printer is intuitive and easy to use/operate for the average user.

I've had terrible luck with inkjet printers throughout my life. I've thrown away So Many printers because they fail in one way or another or they get clogged or they just stop working or run out of ink every time you turn around or at the worst times.... or brand new ink doesn't work etc. etc. etc. I essentially gave up on color printing because it's a pain and a hassle. I went out and bought myself a Canon Laser Printer Imageclass MF232W so I could run my business and deal with my person printing and not have to deal with the mayham and constant irritation of an inkjet while trying to earn a living. THAT printer has been nothing but WONDERFUL to use! Five plus years as my primary machine for personal and business (contracts, estimates, proposals etc) and I've NEVER had an issue with it AND I'm not buying ink or beating the side of the machine, begging it to print, copy or scan for me. That being said, I was More Than EXCITED to get this Canon GX4020 printer to do the color stuff I've been paying for and outsourcing through the years. This machine is PHENOMENAL in so many ways I don't have enough room to explain it here but I'll try. I highly suggest anyone buying this printer to actually read the manual because there's TONS of features in this printer and you won't know about some of them unless you read the manual. This printer actually has a feature that when you power it off, it closes/seals the print head to prevent it from drying out! How awesome is that?! That's a FANTASTIC FEATURE in my book because my color printing needs tend to be spread out, only needing color every now and again and not everyday. That is the main region why my previous cheap inkjet printers failed on me all the time. I've learned, now, that an inkjet isn't an inkjet. You get what you pay for.... and mainly I've paid for problems by going "cheap" with past inkjet printers. This machine prints fast and clear, has MULTIPLE FEED TRAYS for different types of paper, photo, envelopes etc. So you don't have to load and unload the same feed tray to change from paper to envelopes and then again to load photo paper and again to go back to normal paper. You can save settings assigned to the feed tray for the stock(s) you are using so all you do is select your preset when you actually do have to change stock in one of the feed tray options. Simple! Speaking of that, it takes basically every size of paper or stock known to man, including long continuous paper for banners! It scans & faxes beautifully and fast. Top feed is AWESOME to have, especially on a machine like this that will find itself in offices and small businesses. Wireless printing is fantastic! Love the sleep mode so it's not on all day everyday but it's smart enough to wake up and print when it gets sent a print... even wirelessly. It has MULTIPLE settings that can be saved so you don't have to re set it up all the time if you change out your paper types based on what you are printing. Touchscreen is great and makes setting up & changing settings a breeze, as well as easy normal operation. Oh hey... it has Automatic Double Sided Printing THAT ACTUALLY WORKS! It HOLDS A TON of ink! Refilling the ink is super easy and no mess! With ECONOMY MODE you can get 21,000 COLOR & 9,000 BLACK sheets from one inking! That's phenomenal in my book!!! In STANDARD MODE it's 6000 black & 14,000 color! The print quality is fantastic and it even has a QUIET MODE that you can run when noise is an issue but you are ok with slower printing.... that's not that much slower TBH. Great feature to print a high volume, overnight without having a ton of noise to deal with! The main paper tray comes completely out of the machine! Making changing paper and size super easy. Controlling it with the app is a breeze, the way it should be, it's not fussy or clunky. It does what it's told to do without errors or "spooling" or any other typical printer aggravations. The footprint is TINY considering all the capabilities of this machine. It's 16 inches wide by 16 deep and 9 3/4 high nominally without the tray hangovers. They really did a nice job with designing in all these features and not having it be a giant machine. It feels solid and well built and even has an automatic hold open arm when you open the top to fill ink and a "soft, slow close" built into the top hinge so that it doesn't slams shut hard. They've really thought about a ton of "little things" with this printer and paid attention to detail and because of that it has really inspired confidence in me that this is the inkjet that I've Been Looking For MY ENTIRE LIFE! I'm so happy to be able to print my own full color flyers for my business now and not have to order them any more! That's how nice this prints!... and how cost effective it is! I love everything about this printer so far and knowing what I know now, I would 10,000% buy it without regrets! I've had zero issues with the machine, including setup. For real, skim the manual and thank me later. Operationally, no issues. Prints, scans, copies and faxes first time every time. No paper feeding issues or paper jams.... even on higher volume print jobs and using the cool top feeder. Color prints don't come out soaking wet and warped like my past inkjet printers. The touch screen is responsive and makes navigating through the machine very simple and its setup is intuitive to use. I'm Very Happy with the machine so far and I have nothing but nice things to say about it. I used to dread having to print anything in color, so for the first time in many years I have a machine that is so confidence inspiring that I actually get excited a little when I have something I need to print in color. The top auto feed is so convenient.... and the copy is done and printed a fraction of second after the feed releases the scanned paper. I've used this machine to print from my Samsung Tab S7+, Samsung Note 10+, my desktop (windows), my laptop (windows) and our business Android Tablets and mobile devices and it's worked flawlessly with all of them. I haven't had to "troubleshoot" not once since taking the machine out of the box. It's plug and play, after skimming the manual. It has its own built in maintenance and cleaning and squirts ink into a maintenance cartridge (read the manual) and not soaking a piece of paper with silly amounts of ink to keep things flowing smoothly and no dry outs! This is a great addition to my equipment lineup and I can't wait to print another run of flyers or even print my own full color proposals now without having to stop somewhere and get them printed on my way to meet with a prospective client! I think I've finally found an inkjet that does what a printer should do.... make my life easier, more convenient and stress free.....as far as color printing is concerned. Love, Love, LOVE THIS MACHINE! You won't be disappointed, GO Buy One! I could go on and on about this printer but you can't fully appreciate my words and how they apply until you actually get the machine and use it. It's the NICEST PRINTER I've ever owned personally and I'm more than happy that I have 24/7 accesses to hassle free color printing now! I've had nothing but good luck with Canon Printers since I switched from other brands that I've thrown away. I've never had to throw away a Canon. Just sayin'.

After a couple weeks of use of the Canon 4020 printer, I have to say, it's probably the happiest I've been with a printer at this price point or below. This coming from an IT professional who has dealt with setting many up, and associated user complaints.The kicker for me was the ease of setup using my phone, and ultimately the ability to easily print directly from it with the app. If you're like me, I use my phone for everything, from viewing bills, forms, email, etc. I have several computers, but I rarely use them unless I have to type, so I appreciate the integration, moreso than other brands, in accommodating the mobile devices. On to quality, I didn't have any photo paper, mainly because I print invoices and forms exclusively, but I did attempt to print one even on plain paper, and it came out surprisingly good! The scan feature is easy, but be aware, if you're going to be scanning into your computer, although this has an ADF, it is not fast, at all....So any frequent scanning is highly discouraged, but it's at least available on this for the occasional usage. Copy of course allows you to use the flat bed or ADF. There is also a direct input in the rear that folds out to do envelopes or thicker items that may not bend well through the traditional drawer. The quality of the device feels modest, not impressive, but acceptable. I foresee the slide out tray to catch prints breaking at some point down the road, but this is a true all-in-one device at a fairly decent price for the features. This isn't even mentioning the whole "maxify mega tank". The ink comes in 4 separate bottles, 3 color and 1 black. It is extremely simple to input, the bottles have their own specific ports that each have a unique cutout pattern, so you can't insert the wrong color in the wrong slot, I appreciate that, if not for myself, for other users that may be less...aware. I'm skeptical the ink will stay fresh and not begin to clot, but I'm assuming Canon did their research here and have a special formula to avoid that. The claim for 14,000 color pages is extreme. I rarely print in color, so we'll see how it holds up. Overall a very solid machine at this price point, especially if you have a mini home office that requires multifunctionality.

So the title gives away a bit of the review of the Canon - MAXIFY MegaTank GX4020 Wireless All-In-One Inkjet Printer with Fax - White, all because it is all so simple and easy. From setup to usage. With the Canon - MAXIFY MegaTank GX4020 Wireless All-In-One Inkjet Printer with Fax - White - you get a "PIABAB" Or for those that don't like acronyms - a printer in a big (bleep) box.] The Canon - MAXIFY MegaTank GX4020 Wireless All-In-One Inkjet Printer with Fax - White has only one major setup step and that is to feed it its ink supply! I'm a major fan of the "MegaTank" line, as well as others who are now waking up. We no longer want to buy piddly (sp) amounts of ink for enormous prices. The Canon - MAXIFY MegaTank GX4020 Wireless All-In-One Inkjet Printer lets you feed the basic colors (Black, Yellow, Cyan, and Magenta) and it seems like it will never run out of ink no matter what you throw at it! The second step of setup is through your operating system, and that is simply having it find the printer and the driver. And then a couple of small network steps and you are done! You have a printer with an endless supply (or what seems like it) of ink. My neighbors saw it being delivered, and they aren't uber nerds: like myself, or even nerds. The next weekend their daughter was coming home from the service for a visit. They desperately wanted a "Welcome home" banner made but didn't have the $$$ to pay to have a "Big Box" store make and print one out. I've made a few in the past using (multiple) legal-sized sheets of paper. The Canon - MAXIFY MegaTank GX4020 made the job so much simpler! We had a great time in my heated garage designing the perfect banner, then I had (we'll call her Jade) press print, and then Jade and her husbands' eyes lit up when my wife brought out the (almost fully constructed) banner. The colors were bright and vivid, the text crisp. And this giant banner (13 legal-sized sheets of paper IIRC) did not even put a dent in the ink supply. Before, I would be having a stroke wondering "how much blue, or how much black this is using". Those fears are gone forever with the Canon - MAXIFY MegaTank GX4020 Wireless All-In-One Inkjet Printer with Fax - White. The fact that it is ALSO a copier is icing on the cake as my neighbor needed a copy of her daughter's birth certificate. Cut out, you can not tell which one is which; that is how great the Canon - MAXIFY MegaTank GX4020 is! Keep in mind I'm not advocating using this printer for dubious purposes (you will get caught, and you will go to jail) I'm just pointing out the print quality. And when I think about it, I think it was set on just "normal" as well! Unfortunately not having a "regular" phone line I was not able to test out the fax feature. But if it's like everything else - it's great! To sum it up, Canon hit it out of the ballpark with the MAXIFY MegaTank GX4020 Wireless All-In-One Inkjet Printer with Fax - White. This will be an upgrade from any printer you're using today! Hit up a local best buy or order on the website! It's worth it!

This Canon printer is quite impressive for what it is. Normally, I like to steer clear of Canon printers as I have had some rather bad experiences with them in the past. I decided to take a chance on this one and so far I have no regrets! Setup out of the box is pretty straight forward, especially considering it's designed to be wireless! One less cable running through my home office setup is always a welcome thing. I set this up on the opposite side of my home office from my main computer desk. Using the Canon app and software makes using the printer, and scanner, easy as pie. Once I had the printer identified on my Mac, iPhone, and iPad I was able to reliably print from any device. Anywhere in my house even. The included bottle of ink complete fill the tanks inside the printer and I think they will easily last me the better part of a year based on how often and what I print. Print quality is above average with smearing at all. Color prints, to me at least, appear on par with what is on the screen when I print. Text, even small text, is clear and sharp. Scans as well come through clear and sharp. Even scanned wirelessly! Using the built in touch screen is easy as can be. So far no jams or issues meaning this is worth the money in my book.

The Canon Maxify MegaTank GX4020 Wireless All-in-one Printer is perhaps the easiest printer I have ever set up. I didn't have to do any online searches or go to any video apps to help me figure out how to get it up and running. In fact, it is so easy and simple that there is no "Quick Start Guide" included. Now mind you, this printer is designed for small business and home use, so I think its safe to say that anyone who purchases this printer will have at least a rudimentary experience base, and will know that the tape holding parts in place needs to be removed, paper has to be put in the paper tray, etc. The included instructions say to power on the printer and follow the instructions on the display. And I swear, it really was that simple and easy. This is the very first ink tank printer I have ever used, so to be frank I was trekking in uncharted territory. But again, the instructions on the display made even filling the ink tanks a wonderfully easy experience. Each tank is dedicated to a certain color. There is Yellow, Magenta, and Blue, as well as Black. Filling is as easy as unscrewing the cap on the bottle, and placing it upside down on the appropriate tank filler. Each bottle appears to be exactly enough to fill each tank the first time around. I was a bit worried about whether the tank might overfill, but the black set my mind at ease as there was still a good amount left over in the bottle, and there was zero spillage at all. I mean NONE. No spill, no mess. After the tanks were filled, the printer went through a roughly ten-minute finishing process to get itself ready for printing, including an alignment process. There was no need to sit around and watch it, or the need to remove and re-insert the alignment page as the printer took care of all that. When finished it printed a test page, and everything looked great. As a side note, I wondered about the possibility of accidentally inserting a color bottle into the wrong tank, that is, what would happen if I accidentally tried to put the yellow into the blue tank. Canon took care of this possibility as well, because each color ink bottle is "keyed" to fit only its corresponding tank on the printer. There is no way you can accidentally put the wrong color into the wrong tank. Again, thank you, Canon! Now, it was then time for the network connection. This involved downloading the app for the computer. Based on my experience with another well-known computer and printer company, I was filled with doubt and apprehension about how well this app would work. The "other" company's printer software has been a freaking nightmare, and I never know when using its printer whether I will have to go through the set up process again, reinstall it or whatever. You will think I am embellishing my review when I tell you that after following a couple software install prompts, the Canon app DID EVERYTHING to connect the printer to my home network and get it ready for wireless use. I'm still on cloud 9 about that...there was no issue whatsoever in trying to find the printer, the network...I didn't have to go to my router and press the WAP button...not one single issue. This is the absolute most painless printer install I have ever experienced. I don't know who the designers are who developed this product, but Canon hit the jackpot when they hired them. They understand all the issues of set up and installation, the intuitive aspects of the printer software, even the packaging and shipping of the product. It is all top-notch and first-class! Seeing as this is an all-in-one office machine, I was eager to test out its other functions...copying, faxing, and scanning. I was really interested in the double-sided printing function, so that was the first function I tried out. I might interject at this point that there is an online user's manual you can download if you feel the need. I experienced a couple little quirks while initially attempting double-sided copying, but the printer prompted me specifically as to what the issue was, and the issue was that I had failed to select the correct paper size. This had nothing to do with the printer itself. I selected double-sided printing in the print setup, and clicked print. As I watched it print, I noticed the printed page was coming out of the printer, and I was a bit disappointed, thinking I was going to have to manually flip the page over. At the last second, the printer "grabbed" the page, reinserted it, and printed the second side. No human intervention needed at all. A perfect print. Now it was time for the scanning function. I discovered you can use the ADF (automatic document feeder) or place the original on the glass. I chose the ADF. Rather than use a simple text document, I chose to push the boundaries and used a document with text, graphics, and a photo. The scan itself was flawless, and the secret to success lies in HOW to save the document... With a photo and/or graphics, you have the option to save as PDF, png, or jpg. Since it is so easy to find even free PDF software allowing for editing, not being able to save as a doc file is not even an issue when graphics are involved. The only minor let-down came when I discovered that even pure text documents can only be saved as PDF files. I'm not sure why this is, but again, with the number of PDF editing apps out there, this really isn't much of an issue. Something to keep in mind is that the finished scan also depends upon the scan resolution. Default is 300dpi, with the max being 600dpi. (The minimum is 75dpi). There is a marked difference in scan times when using the higher resolution or the lower resolution options. Lower resolutions scan much quicker, and the 600dpi is noticeably slower. The cost/benefits to using any of these settings is of course noticed in the finished product. Graphic scans at the lower resolutions are quite marginal, and the 600dpi is quite good. I think it would be nice to have a 1200dpi option, but perhaps that might be available later. Another side note is that the GX4020 required human help to scan double-sided documents, that is, it cannot flip the document over by itself to scan both sides. Sadly, I am unable to test the faxing function of the Canon printer, as it requires a dedicated phone line which I do not have. I have not personally sent a fax in over 20 years, so this is not even an issue with me. I would have liked to try it out though. From top to bottom this is one of the best printers (along with the app, design, etc) I have ever had the distinct pleasure to use. It is painless, unbelievably intuitive, and elegantly simple to use. I cannot say enough about the app and how easy and reliable it is. No matter how many times I turn my computer on and off, I cannot get the app to do like its competitors and lose the printer, necessitating a reinstall. And with a reported 6,000 pages of b&w printing and 14,000!! pages of color, the print costs are amazing! This is an outstanding product, and I will gladly and whole-heartedly recommend the Canon Maxify MegaTank GX4020 Wireless All-in-one Printer anytime the circumstances allow, especially to my family and friends. And again, thank you Canon for a top-notch product!!