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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $229.99

Customer reviews

Rating 3.6 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers enjoy the PIXMA MegaTank G3200's high-quality prints, which are noted for not smudging, and its ease of use and setup. However, some users experienced challenges with the printer's WiFi connectivity and initial setup process. Positive feedback also highlights the convenience of the ink reservoir system. A few users reported occasional reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-18 of 18 reviews
  • Rated 1 out of 5 stars

    Doesnt have Airprint awful directions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions are awful and tell you to ensure the lights blink correctly but they dont tell you what to do if they dont blink correctly during set up. I think i finally got it only to find out you cant just print from your phone on a web page, like for recipes, because it doesnt show up in the printer list. The print i did get was awful. Going back in the morning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my mother in law because it was not expensive and i like the megatank ink option to save cost on ink. When setting up thr printer to the canon print app, the app will connect to the printer but it would get stuck at “gathering additional information”. I left it at that stage for about an hour with no success registering the printer to the app. Tried multiple times until i gave up and decided to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good at first- then watch out!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing was fine at first, now having problems with the black smearing and faded printouts. Tried everything and if you do a clean printheads then your get a 7 blinking light warning and you will not able to print again until resolved. Terrible!!! WiFi not hooking up and my computer, says not connected, even if it is hardwired connected. I still have plenty of ink and no printer to print clear prints. Still smudging and anything you print in a solid color, you can clearly see lines in it. So frustrating!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdated and inoperable through WiFi returned defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible inventory management!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at the website and went to the store to buy it, but when I got there it wasn't ready for delivery! So I went to the website on August 4th and made the purchase online, it was supposed to arrive about 3 days later, but there was a delay. I need the printer and I still haven't received it on August 20th. It would be a huge lack of responsibility if the order is canceled by them. I just want the printer as soon as possible!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pixma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer jammed almost immediately. Cleared the jam and continued to say there was a jam. Returned to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New printer DO NOT WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer DO NOT WORK!!! Error message says internal issue. I am disappointed the printer was purchased for my granddaughter for school in Alabama State University, now she is out of state in school without a printer and no way to get to Best Buy. I just want a new printer and for it to be set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with internet is only a printer our primary usage is to take something from a computer and make copies from it. Best Bey refunded te money and we bout one that met our needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi not working properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi not working properly i have to connect every times i want use the printer. So it’s not working properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Pixma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible...won't install...never had an issue with a pixma befor

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi portion of the printer does not connect automatically. Every time I turn it on it has to be rebooted and downloaded again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Apple device’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return doesn’t have AirPrint for Apple got a Epson instead

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Built in timed obsolesence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: This printer became useless by the second ink refill. When this printer worked it was great. The prospect of being able to print on the cheap was very attractive. But, there is a built in highly specialized sponge set buried in the back of the printer that it ejects the waste ink into whenever it runs a cleaning cycle. This sponge has a counter on it and once it's considered full it faults out and won't print until you take it to a service center to have it replaced. Now, there are ways to reset it on your own, but nothing Canon makes easy to figure out. I literally did not make it through my second set of ink bottles before this basically became worthless and refused to print and the print head became so hopelessly clogged that even if I could clear the faults it wouldn't print a coherent page of anything. And a new print head costs about as much as a new printer. I live in a very dry environment and don't print often so that did not help the situation. I replaced it with a HP laser printer, which so far has fit my usage pattern great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Great at first, then JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this maching at first but then, as usual for Canon printers, I discovered I should not have purchased it. I do not print much but after a little more than a year of use and probably less than 100 pages it started printing poorly. I performed multiple cleanings per Canon instructions. Immediately after I got a code telling me that I needed to bring the printer to a Canon repair shop. I found out the code meant that the ink absorber was full. THIS WAS CAUSED BY THE CLEANINGS THEY TOLD ME TO DO. Canon would not repair it since it was out of warranty. This is too expensive a machine for them to recommend unreliable ways to get better prints that only damage the machine beyond repair. I have owned many printers, Canon, Epson, HP, 2 of them have been Canon and both, especially this one, were fine at first then JUNK.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Unbelievably Tough to Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7 hours on-line and a final 45 minutes with tech support - we have the printer working, sort of. First, the installation does not install the program needed to setup wireless printing. Even after downloading it with the Canon tech, it failed and had to be downloaded again. (thank goodness the tech was very patient). After failing to connect to our router, I'm told this printer will not work in a dual band environment (2.4/5) So it will not work with our router. The setup instruction manual you can download is over 800 pages long. On Page 420 it says "plug in the USB cable." This is beyond nightmare level for a new product in 2017. Worst - absolute worst hardware install I've ever done.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    WILL NOT CONNECT TO WIFI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off... The machine does not come with instructions for wifi setup so I had to look online. Found the instructions easily enough but I have to wonder what sort of passive aggressive jerk engineered this convoluted process to connect to wifi. I tried and failed for 2 hours. The printer is still not discoverable. So I went back online and started reading reviews from people who had same problem. I'm not going to waste any more time on this piece of junk. I'm putting it back in the box and taking it back to Best Buy this afternoon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DISAPPOINTED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to have the tanks which were promised to last a very long time. The ink tanks do last almost forever but the printer only lasted 2 years. Fades out every other line.....doesn't always feed the paper....plus other error messages. I am tired of constantly having to work on different processes to keep this printer running correctly. I make greeting cars and this has been a huge disappointment. Will never buy an Cannon printer again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Run away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective g3200. 3 hrs trying every way. WiFi could not find printer. Finally canon tech support told me printer defective. They would send me REFURBISHED (used) printer. I paid for a NEW PRINTER. thankfully best buy refunded. Bought Epson eco tank 2750. Easy setup works great. Thanks Bestbuy. Never again Canon

    No, I would not recommend this to a friend