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Customer Ratings & Reviews

Your price for this item is $1,999.00

Customer reviews

Rating 4.4 out of 5 stars with 18 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers express satisfaction with the easy-to-clean design and the variable burner sizes of the Transitional 36" Built-In Gas Cooktop. The cooktop is praised for its user-friendly maintenance and its ability to accommodate different cooking needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    Cooktop is AMAZING… Best Buy was just okay.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dacor cooktop is fantastic and deserves all five stars! We bought it to replace an older Dacor model from 2009. The new model is slightly wider, so we had to trim our granite countertop to fit the extra width. Additionally, more space is needed behind the cooktop for the WiFi accessory, but a plastic cap is provided if there's not enough space. Thankfully, ours fit perfectly, so no issues there. However, Best Buy only gets 3 stars for promising delivery in two weeks when it actually took two months. Their call center was unhelpful, with representatives who struggled with English and couldn't provide additional information. To save time, I recommend going into the store directly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended to buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I callfor Service in my Gas stove top because the black color came off and one of the buttons on the stove broke and they said they don’t cover them cosmetic. They change the button and now another one broke for this kind of money. I expect it to last maybe not forever, but not like that specially when I’m not cooking every day. I don’t recommend this company to anyone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loved Dacor until now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference it has been since Samsung bought Dacor. Dacor cooktops, once a highend appliance, is now made with thin and cheaper feeling burners, lightweight die cast aluminum and cheap plastic knobs. I have owned Dacor appliances for years, and just loved them… until now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did a nice job on this cooktop for dacor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grates are extremely heavy ; And well-made the knobs are metal and they light up when turned on which is a nice feature so you know that the flame is lite You can Bluetooth decors hood to turn on automatically when you turn the gas top on. And also has Wi-Fi which I have not used yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dacor stove top.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stove top. Easy to clean. Controls are out of the way of the cooking surface. Same unit as Samsung but in stock with 2 year warranty instead of 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for a 30 year old Dacor- so we have some brand loyalty. Notable that Dacor gas cooktops (this one in particular) have the shortest draft underneath of anything on the market. So if your cabinet space below is tight, this one will save you inches compared to anything else. LOVE the heat control and the seamless burners. NOTE if you are transitioning from a model with the controls on the side or in the middle, that having them along the bottom means that your overall burner space is a few inches less in surface area. I had to adjust my placement on pots to keep them centered on the burner. Minor readjustment, but real. As for the wifi- who cares? don't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Dacor cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking good and came with a griddle to boot. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Good cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Happy with the product. Stable cooking surface. Variable burner size is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dacor Beauty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional gas cooktop that replaced an earlier Dacor model after 17 years of use. Thick, heavy grates give it the feel of an industrial unit. Solid knobs are easy to clean and allow good variability of flame height. I'm very pleased and look forward to using it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlet deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets. I switched from electric. Preforms prefect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Made!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Well made and BTUs are as advertised. The knobs’ back lights and WiFi are icings on the cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stovetop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase online without seeing in the store first but I didn't have a choice. Stovetop is ok, grates are very very heavy. Wish Best Buy would answer their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dacor Cook-top Update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really updated the look with this new cook-top. We're still renovating, so I haven't used it yet, but really like the knobs in the front and that you can see they are on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, very good service Good time frame. I was glad that I chose Pacific Sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this cooktop, quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are really pleased with our new cooktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and well made. We electric to propane.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dacor Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a range top...works like it is supposed to. Did not fit well into the hole that was there when I had a Jenn-Air. The grates are heavy, and don't stay in position well. The killer, however, is the knobs. Top is metal (great), but underneath, it is plastic. All 5 knobs have broken in the one year we have had this range top...and, this model is not even listed on the Dacor websites to facilitate buying replacement parts. (And, the Bluetooth feature is pretty useless!)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a quality product. Works great easy to clean. I love wok plate and the griddle is nice to use. A+

    I would recommend this to a friend