Customer Ratings & Reviews
- Model:
- DL.CH.3120.Touch.SD
- |
- SKU:
- 6463216
Customer reviews
Rating 3.4 out of 5 stars with 16 reviews
(16 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed3.5
Rating 3.5 out of 5 stars
- Display3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers have good things to say about the Dell 11 3120 Chromebook, although some units received did not match the advertised specifications. A significant issue reported by multiple customers was that the touchscreen functionality was not working as expected. Several customers reported receiving a non-touchscreen device despite the product description. The overall experience was impacted by this discrepancy between the advertised features and the actual product received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Used laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything came as it said and so far I haven't had any trouble with my laptop everything works great thank you best buy
I would recommend this to a friendRated 4 out of 5 stars
Its ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom got great use out of this little cheap machine
No, I would not recommend this to a friend- Cons mentioned:Touchscreen
Rated 3 out of 5 stars
Not touch screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a touch screen as stated it is. It’s a good computer for a beginner though.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great computer for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a computer that was easy to use and easy to transport and not too expensive. I found this one and just love it. It's small and not too heavy and was under $100.00. I got it home and it only took a few minutes to set up and it works great. The size is perfect, not too big but not too small.
I would recommend this to a friend- Cons mentioned:Touchscreen
Rated 1 out of 5 stars
Did not give me what I ordered.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off I would like to say even though it says touchscreen the computer I received is NOT touchscreen. Secondly, it responds really slow. I am not satisfied.
No, I would not recommend this to a friend - Cons mentioned:Touchscreen
Rated 2 out of 5 stars
The computer was great but the one I received was
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really write this one accurately because what I received was not the touch screen it was a good computer that was just lacking the ability of the touch screen
I would recommend this to a friend Rated 5 out of 5 stars
chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in good condition eventhough it is refurbished. Good for use for a 2nd grader.
I would recommend this to a friend- Cons mentioned:Touchscreen
Rated 1 out of 5 stars
JUNK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK! Item delivered definitely not a touchscreen. Can get same model 50$ cheaper than this elsewhere if I did not want touchscreen. Contacted customer service and their best option was to drive it to the store? Horrible experience all around. Stay away
No, I would not recommend this to a friend Rated 3 out of 5 stars
Question
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand how the touch screen is set please help me
I would recommend this to a friendRated 4 out of 5 stars
So far, So good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a cheap replacement for my daughter to finish out the school year. She was well pleased.
I would recommend this to a friendRated 2 out of 5 stars
Problem PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but problems with it. First the pc came with a bad part in it and we get it back and my 2 TB storage is either not hooked up or missing so now I need to have that fixed. If you are looking for a good gaminv pc this isn't it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 starts exellent purchase. Cheap price. Awesome. THANK YOU best buy for your exellent SERVICE.
I would recommend this to a friendRated 5 out of 5 stars
Dell 11 3120 Touchscreen 11.6" Pre-Owned Chromeboo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift and chromebook. Touchscreen is awesome kids love it.
I would recommend this to a friendRated 5 out of 5 stars
Mrs Smith Story
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend I haven’t had any problems volume works right
I would recommend this to a friendRated 2 out of 5 stars
Too confusing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned or used a Chromebook before this one. I find it awkward, difficult to navigate and poor instructions. I'm not computer literate nor do I understand computer jargon. The gentleman that sold me on this was very pleasant. I don't think he understood how difficult it is for some to grasp these new way of communication.
No, I would not recommend this to a friendRated 2 out of 5 stars
chrome book laptop11'6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a little disappointed in this product. I would like to return it but do not know how or where. It is very slow and I bought the wrong size even though it clearly said the size I just didn't think it would be that small.
No, I would not recommend this to a friend