Customer Ratings & Reviews

So far seems fine. Was delivered as promised. Poor experience with Geek squad however. 5 to 7 day time to convert from my old laptop when they only need two hours to perform the work. Can’t be without it for that long

Backlight does not automatically come on at night so it’s impossible to use computer without a light. Interest tabs closes arbitrarily and you can’t restore data when this happens.

Keyboard keys did not work apon receipt, awaiting repair.

Good laptop for a reasonable price! Would recommend it.

The Dell Inspiron 14 Plus is a nice laptop with some outstanding features, but the AI comes with some major issues. The Laptop: As far as the laptop itself goes, it does have a premium look and feel to it. The keyboard is extremely comfortable to type on and the keys are backlit. There is also a fingerprint reader that works flawlessly on the first try every time. There is a large multi-touch trackpad that can be finicky at times, but it gets the job done. The 14” QHD touchscreen looks beautiful, it’s filled with vibrant colors and gets incredibly bright. But what really impressed me the most are the speakers; these have to be some of the best sounding speakers I’ve ever heard in a laptop. They offer both incredible highs and mids, as well as deep bass that makes watching movies or listening to music a blast. Performance: The laptop has the new Snapdragon X Plus, this 10-core chip is what gives this laptop the power to run most of the new AI Copilot+ features. The computer runs fairly smooth for everyday tasks such as: browsing the web, watching videos, or typing documents… Although I had a few instances of the laptop stuttering really bad, or even freezing up completely requiring a hard reboot. Once I was able to restart the computer, it seemed to run fine. For the main part, its capable of running most tasks that are moderate to intense - fairly smooth. AI: The main star of this laptop is the new AI capabilities and the new AI companion named Copilot. Copilot doesn’t reinvent the wheel, but rather adds to an already existing idea and makes it do more. For example, you can type a question such as “what are the specs of the Dell Inspiron 14 Plus?” After getting the answer, you can keep the conversation going without having to ask it again, such as “what colors does it come in?” and its able to retain all the information previously talked about. I was very impressed with the ability to keep up a constant dialog with Copilot. Unfortunately, almost everything I asked it, it gave me a completely wrong answer. This poses a huge threat, especially if people, or even programs start to rely on Copilot for correct information. Another AI feature is the ability to Cocreate with windows paint. With this turned on, you can type out what you want to draw, and as you draw and add strokes Cocreate will help you draw it out. Basically, it partially auto generates an image of what you described, as you try to draw it. The results are both interesting and frustrating. Final Impressions: When it comes to the laptop it has some really nice features, such as the keyboard, the beautiful QHD touchscreen, and some amazing sounding speakers. That’s not to say it doesn’t come with issues, like the random stuttering and even freezing up completely. As far as the AI features are concerned, the new generation of AI computers are intriguing, namely Copilot with the ability to carry on dialog. The issue is that most of the information it gave me was completely wrong as it just gathers random articles from the web and not from credible sources. Unfortunately, there are still way too many issues that need to be worked out before this is ready to hit mainstream and become the standard.