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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Inspiron 15.6" laptop for its budget-friendly price, touchscreen display, and user-friendly interface. Many users also find that it performs well for basic tasks and even gaming. While some users wish it had a longer battery life and more RAM, overall, customers are pleased with its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 724 reviews
  • Pros mentioned:
    Performance, Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Solid Performer with an Impressive Touchscreen -

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 15.6" FHD Touch-Screen Laptop, powered by an AMD Ryzen 5 processor, is a reliable and capable device that offers excellent performance in a sleek design. With its solid-state drive and impressive touchscreen display, it provides a delightful user experience for both work and entertainment purposes. One of the standout features of this laptop is its 15.6-inch Full HD touchscreen. The display offers vibrant colors, sharp details, and excellent viewing angles, making it a joy to use for multimedia consumption, browsing the web, or working on creative tasks. The touch response is accurate and smooth, enhancing the overall user experience and making navigation effortless. Equipped with an AMD Ryzen 5 processor and 8GB of RAM, this laptop delivers a snappy and responsive performance. It handles everyday tasks with ease, whether it's web browsing, document editing, or multimedia playback. While it may not be the most powerful option for resource-intensive tasks like gaming or video editing, it strikes a good balance between performance and affordability. The inclusion of a 256GB solid-state drive (SSD) is a welcome addition. The SSD ensures quick boot times and snappy application launches, significantly improving overall system responsiveness. However, the storage capacity might feel limited for users with large media libraries or those who require extensive storage for their work files. In such cases, an external hard drive or cloud storage could be considered. Design-wise, the Dell Inspiron 15.6" FHD Touch-Screen Laptop boasts a sleek and professional appearance with its black color scheme. The build quality is sturdy, and the laptop feels well-constructed. The backlit keyboard is comfortable to type on, allowing for efficient and accurate typing even in low-light environments. The laptop is also reasonably lightweight, making it portable enough for users on the go. In terms of connectivity, this laptop offers a good selection of ports. It includes USB 3.1 Type-A and Type-C ports, an HDMI output, an SD card reader, and a headphone/microphone combo jack. This variety of ports ensures compatibility with a wide range of peripherals and accessories, making it convenient for users with different connectivity needs. Battery life is an area where the Dell Inspiron 15.6" FHD Touch-Screen Laptop performs decently. It can last around 6-8 hours on moderate usage, such as web browsing and light productivity tasks. However, users engaged in more demanding tasks might find it necessary to keep the power adapter handy. The laptop also features a front-facing HD webcam and stereo speakers. While the camera quality is suitable for video conferencing and online meetings, the speakers deliver average sound quality. External speakers or headphones would be recommended for a more immersive audio experience. Overall, the Dell Inspiron 15.6" FHD Touch-Screen Laptop is a solid performer that offers a great touchscreen experience and reliable performance for everyday tasks. It strikes a good balance between affordability and functionality, making it an excellent choice for students, professionals, or anyone in need of a versatile laptop for their daily computing needs.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for an excellent price. The only reason I gave this computer 4 stars instead of 5 has nothing to do with the computer but the fact that the advertising by best buy is slightly misleading. (I'm not sure if Best Buy is aware that it is inaccurate.) Best Buy advertises this computer with 8GB of RAM which technically it does. However you only have 6 GB of RAM usable since 2GB is shared with the Graphics Card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so GOOD! I just got a job as a Telephone Interviewer (from home job). So, I needed a newer laptop. I got this one after hours of debating and I’m glad I picked it! I love Dell computers. I’ve used them for YEARS. If you’re looking to use this for gaming, I can tell you right off the bat that this isn’t really a gaming laptop. But, for personal use, business/work, school, and anything along those lines, FOR SURE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is AMAZING for gaming, and doing everything else you would do with a laptop. i would def recommend.. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for more than 3 years and I use it for my university. I love

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer DELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer I like it, good price then arrived fast excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all of of my needs for light work related tasks and general browsing the internet. Wish the keys were backlit; however, I knew when I bought it that they weren't but didn't want to pay more. All in all I'm satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Would buy another.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I got this for my wife and was going to get another for myself but it isn't available near me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Work from Home Office Computer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I'm using this to replace my work computer and she's running real well, great value and price too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why the quality is so bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought dell laptop from Best Buy. The laptop breakdown in 3 weeks!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Daicl,

      Thank you for taking a moment to share your experience. We are extremely sorry to hear that you're having issues with your laptop. We would love to assist you with any troubleshooting needs but would need a little more information. Please feel free to reach out to Dell Support directly at 1-800-264-9896.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great laptop for what it is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a pretty good laptop. Its SSD is very fast, 8gb of RAM is a little weak (with nothing else running, the OS takES up about 40% of RAM by itself), but the RAM is easily upgradeable. Its $80 for another stick on HP's website and if you sign up with them you get a 20% off coupon. Something that surprised me was enjoying the touchscreen. I expected it to be a gimmic, but it ia very useful. It does lead to one of my two complaints that I'll touch on now. My first complaint is after getting the laptop and starting to enjoy the touch screen, i found myself really desiring it to have the 360 degree rotation like some other models. This is not a big deal, just something i noticed myself wanting. The second negative is the plastic case. I went with this model because I was trying to stay under a certain price, and valued the larger screen and the numerical pad on the keyboard over an aluminum case and I definitely made the wrong call. If this thing is going to sit on your desk or stay in your house and not go very far its no big deal. But if you've got it shoved in a backpack with 30 pounds of books, its a no go. Half the time I'll pull it out of my bag and it will be turned on, I guess the plastic case is flexing so much that the power button gets pressed? Idk but I wish I would've gone with a 14" model with an aluminum case instead. Overall though its a great laptop for what it is, good for lighter workloads like internet browsing, reading etc. I'm an online student so lots of times I'll have a bunch of tabs on Chrome open, along with Word or PowerPoint and a few other programs running all at once. This will in no way hurt the computer (Linus Tech Tips did a video where he opened I believe over 200 Chrome windows before he got a similar speced PC to lock up). However it is getting the utilization on that 8gb of RAM up there. If you're doing anything more than what I just described, this one isn't for you. If you're just web surfing and doing some light workload stuff, it wont be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop for your college student!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. At first I was skeptical, out last AMD product was sub par and we went back to intel only purchases. After a good 5 years away, I decided to try another AMD product. This laptop is fast and does everything my son needs for college!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 5 out of 5 stars

    Dell always delivers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I needed a touch-screen laptop for my upcoming business that was a reasonable price, fast, and convenient. I came across this laptop since I always loved Dell and decided to give this a shot after reading reviews and sounded like a good quality laptop and let me tell you this is seriously the best laptop that I have owned in years! Keep up the good work Best Buy & Dell!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crafting and gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing!! I can play my games and has ton of storage for my crafting with my cricut! Worth every penny and has a amazing capacity to handle all I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect laptop for

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price to anybody. The price was great. I had a few questions for the sales person in the answered them with ease. I would highly purchasing a lap top at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Owned 2 years, Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this for 2 years and is running strong. Bought this out of a last minute need and has been great. Plays video games just fine, love the touch screen for when using on the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been one of the best computers I have ever purchased. Very clear, easy to follow the directions, and light weight when transferring. My daughter loves using it for her class work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price; after owning HP computers for 15 years I was hesitant to try another brand among so many others. I grew to dislike HP due to overheating issues that seems to plague HP. This Dell meets what is required of it daily. I don't write reviews but felt compelled to influence anyone trying to make a decision. Only downside I can state is opening the the laptop seems awkward if you have big hands; ergonomically would help if there was a notch for your finger to physically open, Battery life is true to specs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    apple quality for a third of the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop works just like an apple computer super fast never any viruses great product for someone looking for Apple quality but don’t have to money to afford.works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great new computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for what I need. It is easy to use and fast enough for all the jobs I have for it. I am not a tech savy person so I relied on the Tech at Bestbuy to guide me through the process of picking a computer to replace my old one using Windows 7. He asked me several questions including how I will be using it and for what purposes as well as how much I would like to spend and gave me a couple of choices. I told him I like to touch and see the computer before buying and he checked to make sure the ones he picked were in stock at a branch near me. With that info I was able to go and pick which one I wanted. It has worked great so far!

    I would recommend this to a friend