Customer Ratings & Reviews
- Model:
- KM7120W
- |
- SKU:
- 6432650
Customer reviews
Rating 4.6 out of 5 stars with 174 reviews
(174 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the keyboard's quality, connectivity, and ease of use, citing its solid build, reliable wireless connection, and simple setup. Many appreciate the sleek, compact design and long battery life of both the keyboard and mouse. Positive feedback also highlights the comfortable key travel. However, some users noted concerns about the mouse's click sound and the durability of the scroll wheel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ConnectivityCons mentioned:Mouse click
Rated 4 out of 5 stars
Premium feel, solid build, scroll wheel issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My keyboard and mouse combo is almost a year old. Pros: - very nice build and feel - responsive - connects seamlessly with multiple PCs using the switch button Cons: - despite the solid build, the scroll wheel on my mouse stopped working after almost 12 months. The scroll is very jerky making it unusable.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great buy for computing from my couch!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this to edit videos on a Mac. Solid build quality. Finish goes nicely with my Mac mini. I am able to use the computer from our couch while using my iPad as a wireless monitor. Keyboard and mouse feel hefty which I hope means they are well built and will last a long time. Keyboard is about as compact as it can get for a full-size with numeric keypad. Compact enough to fit on my lap desk. Dell did a great job with this keyboard and mouse combo. I love it.
I would recommend this to a friend Rated 5 out of 5 stars
Great connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is a great addition to your home office equipment. I use it because it helps with my posture when using my laptop. It's great for moving around the house with a laptop.
I would recommend this to a friendRated 5 out of 5 stars
The keyboard and mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good, works great, and was in perfect condition.
I would recommend this to a friend- Pros mentioned:Battery life, Keyboard quality
Rated 5 out of 5 stars
Flawless Wireless Keyboard/Mouse Package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the design and operation of this wireless keyboard and mouse package. I am able to instantly and reliably connect it to Windows or Chrome devices. I can not recommend this package highly enough, the performance and multi-device pairing is flawless. Do not be concerned about them being too compact, they make for an excellent primary mouse and keyboard. The mouse is very comfortable to use and fits naturally in my hand. The optics are outstanding and makes for very precise tracking. The scroll wheel operation is smooth and controlled. The mouse is right hand oriented, so left handed users might have to make some adjustments to compensate. I normally don’t prefer compact keyboards because they make too many compromises, but this keyboard is an exception. It strikes the perfect balance between function and size. It is very ergonomic, and the layout makes the buttons easy to reach and use. The keyboard is not backlit, but likely this is to maximize the battery life. The 2 possible connection methods are wireless (1) or Bluetooth (2,and 3). Two different Bluetooth devices can be paired into memory for an instant connection via keyboard hotkeys. Whichever method is used, setup and use could not be easier. For wireless (1), the first step is to pop the mouse cover off and remove the USB receiver and insert the included AA battery. Then insert the 2 included AA batteries into the keyboard by removing the cover on the underside. Then turn them both on by way of an on/off switch. Insert the USB receiver into your device If you are using the wireless connection (1 is the default connection). To use the USB receiver there must be an available USB-A port. Once the USB receiver is inserted, Plug and Play is initiated and the necessary driver is downloaded and configured. It only takes a few seconds before the keyboard and mouse are ready to use. To use Bluetooth there are buttons on the top right hand corner of the keyboard that toggles between the connection choices (1,2,3). Then search for the Dell mouse or keyboard in your Bluetooth device list, and pair it. Once paired it will be permanently stored and easily selected via the keyboard hotkey. Using Bluetooth to connect does not interfere with the use of Bluetooth headphones or speakers at the same time. If Bluetooth is the primary connection method, then the USB receiver can be conveniently stored in the mouse until it is needed. The AA batteries are rated to last 36 months. I have been using them extensively for the last week and the batteries are still showing as 100 percent, so I have no doubt that they will last as long as they are rated too.
I would recommend this to a friend - Pros mentioned:Battery life, Connectivity, Keyboard quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell KM7120W Full-Size Wireless Scissor Clicky Switch Keyboard and Mouse Combo exceeded my expectations in every way. The scissor clicky switches on the keyboard provide satisfying tactile feedback, making typing effortless. The wireless connectivity is seamless, ensuring a strong and stable connection without any lag or dropouts. The compact design saves desk space and allows for easy portability. The mouse fits perfectly in hand and offers precise optical tracking, with a scroll wheel for smooth navigation. Both the keyboard and mouse have impressive battery life, and the low battery indicator is a useful feature. In conclusion, the Dell KM7120W Keyboard and Mouse Combo is an outstanding choice for a reliable and practical computing experience.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Typing Experience!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard/mouse combo is nooice!!! I love the key feel, great feedback and spring. Very quiet. Peripheral Manager installed without approval? Didn’t care for that. As soon as I plugged in the USB receiver it started running a script to install the software and didn’t give me an option. There was a Firmware update out of the box, but failed multiple times for the mouse. First try it timed out at 43% and the LED on the mouse kept cycling through the connections. It did that for some time. I tried a couple more times and just kept failing. Before the Firmware update it was pretty seamless switching between the desktop (receiver) and bluetooth mode...I had only connected to my Galaxy S20 FE, which was hooked to a monitor and running in DeX mode. Will be curious if it retains the 3 year battery life with multiple connections. The keyboard size I like, but I imagine will vary by user. It is smaller than a standard keyboard but not by much. I have two 13.3” laptops one is a Lenovo Yoga 2-in-1 and the other is an LG Gram. The keyboard (minus the 10-key) is the same size as those laptop keyboards in both height and width...of course that is using sophisticated optics to measure (my eyeballs). In the pic top is the Dell, the middle is the combo that came with my HP desktop a few moons ago, and the bottom is a Logitech setup. The mouse design is the classic/ergonomic palm mold, so it fits great in hand and is super precise and tracks very smoothly. I just the keyboard tray that is faux wood vinyl layer and it works great. The scroll wheel is super smooth and also has left and right click and down click functionality on the wheel. I'm used to that feature, but the thumb keys are new for me, so may or may not utilize them. Hotkeys Windows 10 they are programmable. While the bluetooth and USB receiver are also supported on macOS and couple Linux distributions, it does not indicate that you can reprogram the hotkeys. But at least the hotkeys should work for their default functions. iOS v14.2 on iPad 10.5” Pro 2017: The Hotkeys work for all intended purposes. The Home button mimics the navigation button and allows full control. If the screen goes dark the home button will unlock the device as normal. I don’t have any lock screen security setup so I cannot comment on whether it will override the need for biometric/swipe/numeric unlock inputs. Android 10/One UI 2.5 on Galaxy S20 FE 5G: As on iOS, Hotkeys are working great! The only extra functionality that it has over iOS is the Lock Button (F9) actually locks the device. Again, I am running this with the DEX mode with a dock and a monitor. I do have security on my lock screen for this device, but I guess having input devices connected overrides this as in both DEX mode. Switching to just a screen mirror it is the same. Device Switching It's working great. Switching between the 3 different devices is pretty cool. Connection is defaulted to the USB Receiver, #2 = Galaxy S20 FE, #3 = iPad Pro 10.5” 2017. Switching to the iPad was the slowest to connect...maybe 5-6 seconds, the others are near instantaneous when cycling through the list. I do wish that the keyboard and mouse were synced so that if you did one it did the other. Looking at the requirements for functionality you really need both devices to fully control any one device. But since on Bluetooth the keyboard and mouse are synced independently I understand the two-step process. So far overall use is as expected on the Windows 10 desktop and iPad/iOS. While the Galaxy S20 FE I kept experiencing lag in the mouse, but the keyboard never showed any. And outside of the longer connection delay with the iPad those are the only two issues I have found. I still have had issues getting the firmware for the mouse to update, but honestly I have not had any issues out of it before or after the attempt. Possibly it is a bluetooth update which may make the mouse better on Android? All-in-all this product definitely delivers on its utter ease and ability to switch between devices. I have jumped between each of the devices to write this review using Google Docs as it's the easiest to connect and sync on all devices using three different OSes and is pretty cool. I have a few situations where the multi-device functionality will be a nice addition, but for me I was looking for something that didn’t have the issue that I ran into with the Logitech setup where the mouse had severe lag and tracking stabilities after a Win10 update recently. It has been a long time problem between the two companies that only just reared its head for me, but Dell just got a convert! The included HP setup I quit using as it too had receiver issues both in the mouse and keyboard, but after using it for a few weeks I didn’t seem to notice those now. I can easily recommend this product. Honestly the cost is not too much of a stretch for the quality of the product and then add the tri-device functionality, it really is a win either way you shake it. Oddly enough the battery compartment is the same design as the HP in the photo, however the HP requires a good jab with a flat head screwdriver/letter opener/or whatever blunt object is laying around. The Dell was easy to open thankfully. If I get 3 year battery life, great. If not a few AA batteries will keep me going. Included are Duracell which seems to be pretty standard with keyboards and mice that I have purchased over the years.
I would recommend this to a friend- Pros mentioned:Connectivity, Design, Keyboard quality
Rated 5 out of 5 stars
Very sleek.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fav thing about this set is how sleek it looks. Also love how they made it narrower than a normal full keyboard, by squeezing the arrows, and Home, End, Insert, Del, Pg Up and Down keys unto the main part of the keyboard. Having both RF and Bluetooth connectivity is another plus. The mouse feels so comfortable in the hand, too. The only minus is that I was not able to use the Dell Peripheral Manager software to program the mouse buttons. I guess it is incompatible with Macs.
I would recommend this to a friend - Pros mentioned:Keyboard qualityCons mentioned:Mouse click
Rated 4 out of 5 stars
Could improve on the mouse.Keyboard is good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is solid,metal build,very study,doesn't wobble while typing.Keys are quiet,not absolute silent and key travel is good enough.The mouse could have been better.The gliding pads at the base are not smooth enough,doesn't glide smooth.Mouse left and right clicks are noisy, not as quiet that I expected.The mouse scrolling is very basic,not like logitech mx master,which is disappointing.Rest they are good.Both mouse and keyboard can connect with or without dongle using bluetooth and can connect to two devices
I would recommend this to a friend Rated 5 out of 5 stars
Great compact combo w/many connection options
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard and mouse combo looks good and works well. There are lots of thoughtful touches and it has a quality feel. It is perfect for people who have limited desk space or a desk with a keyboard tray (like me). I also love being able to switch between multiple computers quickly (working from home means my work and personal computer are in the same space). Pros - Compact Keyboard is a perfect fit for a my keyboard tray - allowing me to use my mouse and keyboard comfortably on the same level. - Typing feel is good and the keyboard has fold out legs to lift it up slightly if needed. - Multiple connection options (Bluetooth & USB Receiver) - Button allows you to easily toggle between up to 3 computers (2 paired via Bluetooth and 1 via the USB receiver). This is a great feature for me as I have a work and home laptop that I regularly switch between. - If you don't have Bluetooth, both the mouse and keyboard are connected to a single USB receiver. - Batteries are included and are standard AA type batteries, which are easy to find and swap. Battery life is great so far, but I have only been using it for a few days (still shows 100% full in Windows Settings). - Keyboard has configurable short cut keys for things like volume, media, internet, locking the computer, and launching the calculator app. - Mouse has 2 configurable side buttons and the scroll wheel also acts a configurable middle button. - Physical power switch on both the mouse and keyboard allows you to turn them off if you will not be using them for a while or you are transporting them in a bag/case where the buttons might accidentally be pressed. - Mouse and keyboard response are good. I was able to play a few first person shooter type games with them and they worked fine. Things to Consider - Key placement is great for the most part and the keyboard still has a full number pad, but the some keys are configured differently due to the compact size. The arrow keys, backspace, delete, insert, and end keys are smaller and arranged differently from a normal keyboard. I have more than once hit the number lock key when I meant to hit backspace (for example). The page up/page down keys are missing - accessible using the function button only. I don't mind the trade off for the smaller size and I think the layout just takes some getting used to. - There is no number or scroll lock light (there is a caps lock light on the key). This is not a deal breaker, but is frustrating when you accidently hit number lock due to the unique key layout and don't realize it.
I would recommend this to a friend- Pros mentioned:Connectivity, Keyboard qualityCons mentioned:Mouse click
Rated 5 out of 5 stars
Great Keyboard Mouse combo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel of this keyboard! Practically silent. Feels good and love the multiple connections to the dongle and BT. Mouse is great: the quad directional wheel is a great plus. Only gripe is the arrows and it’s placement on the keyboard; to save space, the moved the arrow towards the space bar.
I would recommend this to a friend - Pros mentioned:Keyboard qualityCons mentioned:Mouse click
Rated 3 out of 5 stars
Buyer Beware of the Dell Warranty Support Team
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth connection works well. The keyboard is sturdy with a good feel. The mouse scroll wheel stopped working properly after 1 year. Getting Dell to honor the warranty was a nightmare. It literally took 2 1/2 hours talking with Dell Support in India. I was transferred from one group to another and they dropped the connection twice while they had me on hold and they did not call me back.
I would recommend this to a friend - Pros mentioned:Connectivity, Keyboard quality
Rated 5 out of 5 stars
Effective keyboard and mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Keyboard + mouse combo works well. No connection issues. It is practical, compact, and offers good quality. It would be better if the keyboard was backlit.
I would recommend this to a friend - Pros mentioned:Connectivity, Design
Rated 5 out of 5 stars
Excellent Sleek Seamless Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent keyboard and mouse combo. The interchangeability between computers and devices is pretty seamless and the sleek look fits so well on a desk. I further recommend getting the Razer Leather Wrist Rest to go with it (check dimensions; the one closest to the length of keyboard is perfect)
I would recommend this to a friend - Pros mentioned:Ease of use, Keyboard quality
Rated 5 out of 5 stars
Comfortable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feel of the keyboard when typing, wet comfortable to use, easy to use and set up, mouse it practical and comfortable, light weight and quiet. I like the function of pushing the calculator button to open the calculator when needed, Rey convenient.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Dell Keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this keyboard 6 stars - I WOULD! I love this thing. It is so smooth and easy to use. I did not have to download any software or anything. It flows... I have never purchased a Dell product before. But it looks like I should have. The colors are great too. I am so tired of black and white. The grey looks clean and modern. I could go on and on.... Just buy it already.
I would recommend this to a friend - Pros mentioned:Battery life, Keyboard quality
Rated 5 out of 5 stars
its great for value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.use this for work and it has been great. it's the perfect size - not too big and not too small. The battery life is amazing! I've had this for almost a year now and have yet to replace the batteries.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
So glad I purchased this!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this keyboard and mouse. I was looking for a keyboard with lower profile keys and a size that is close to a laptop keyboard. This is perfect. I have not used the wireless bluetooth option yet but I literally plugged in the dongle and began using it. I have bigger hands so I needed a mouse that fit my hand better and this mouse is perfect. I can not speak highly enough about this combo. I was going to purchase a cheaper brand but took a chance on this and I am so glad I did. The keyboard is a good enough size that I could take it with me when I travel if I wanted to.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Boght it, love it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aa simple as it gets. High quality basic wireless keyboard and mouse that connects to all my Bluetooth devices, aside from the mouse not connecting to my tv. I dont thing the samsung operating system supports mouse usage. The keyboard is low profile and feels good to the touch. Surprisingly i have enough room for my fingers on this compact keyboard.
I would recommend this to a friend - Pros mentioned:Connectivity, Keyboard quality
Rated 5 out of 5 stars
Dell Keyboard a must if you hae a Dell Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive scissor keys. Seamless wireless connection. A typist's dream!
I would recommend this to a friend