Customer Ratings & Reviews

"I recently purchased a refurbished Dell laptop thru Best Buy. It is a 14" Latitude E6430 with Intel CoreI5 with 8GB memory. When it arrived it came with no packing list and no instructions. The only problem I had with it was that there was no optical drive and it was supposed to have one. After calling the phone number that came with the computer, I was told a optical drive was on the way. A week late the optical drive arrived and it was defective, it would not eject discs. I ordered another one on the internet for $30 and it worked fine. I can't connect to my wireless router any faster than 25 MBPS. I think that might be because the network card is an older model. Aside from those problems , it seems like a pretty good computer.

I needed a laptop to replace an old one that was going out rapidly, and worst of all, I needed it quickly, with about 2 weeks before I was to leave on a tour of Peru! This product seemed to fit exactly what I needed, and I bought it Unfortunately, I didn't check out the amount of RAM, which was supposed to be 8GB until I had installed all my software! It turned out that Dell had only installed 4GB of RAM! OTHERWISE, the Dell laptop was fine in all other aspects; if it had 8GB RAM, I would have kept it. I returned it and ordered my current (new) HP, with very similar configuration. I didn't want to take a chance and go thru ordering another refurbished product, only to find out that something is wrong with it also!

Good laptop, however the optical drive is not working, if it did I would give this item 5 stars! It can run some light games like Minecraft if I enable Opti fine, and runs Minecraft bedrock perfectly. I haven't tried any other games yet. If your looking for a laptop to browse the web, do some work, and play some light games, this is for you! PS: It came with a webcam, something which they did not specify and which I was not excepting! Also it came faster then excepted.

Daughter needed a laptop within her budget in her last year in the university. She knows she will buy a better one once she gets a job and bought this to get by in school. It's been more than 2 months and so far it's been holding up. Best Buy would not offer a warranty on their refurbrished products by the way which is a little worrying. All in all, daughter does not expect this product to last more than 2 years.

A great working laptop so far with a decent processor and plenty of storage. Good refurbish through a reliable company MS certified

Never got the “free” 6 months antiviral software as advertised!

When I decided to look at a refurb laptop there was a bit of apprehension on my part. The Dell Latitude I purchased is really a good cost effective solid performer for me. I truthfully don't have the great need for the latest and most powerful laptop available so I felt this would be a viable option and in retrospect it was a solid decision from my perspective.

I love everything about this laptop except that it does not have a built-in camera. I never knew that a modern-day laptop would not come with that standard.

Not good as I expected. I bought this for my cousin brother. Original window is not installed; after one day it’s asked need original windows install. And also missing parts memory card tray. I am really disappointed for everything’s.

... it was a refurbished Dell, which means it went back to Dell, and they completely refurbished it and sell it again. All was fine with it, EXCEPT ... it was advertised as containing 8GB of memory.... and it came with FOUR GB! Had to return it to get another.

Perfect purchase! Very fast when multi-tasking! Perfect price!

very nice condition, everything except web cam, great to use as portable compared to my 15 inch Dell laptops. HDD large enough for my use. Got a low priced ext usb webcam and it runs well on the Win 10.

Always good to buy these products at best buy. No issues at all.

ITEM POORLY REFURBISHED, SPEAKERS BLOWNED, PROCESSOR SLOW, NEVER BUY A REFURBISHED COMPUTER FROM BEST BUY AGAIN!!!

Didn’t work right out of the box. Had to exchange..