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Customer Ratings & Reviews

Your price for this item is $859.99

Customer reviews

Rating 4 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Fast, Ssd

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop I have worked very well and I have not had any problem is a fast computer and your ssd hard drive helps you and as for your keyboard I find it perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product; the computer runs slightly slow, but not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for work. Fast and efficient. Would recommend for any work capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Hardware failures, Touchpad issues

    Rated 1 out of 5 stars

    Hey look a Dell! Buy anything else.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot fathom an engineer that would design this laptop. Look at the the tiny half sized arrows on the keyboard. Now ask yourself how often you'll accidentally hit the adjacent "pg up" or "pg dwn", and how annoying that will get when it interrupts your work over and over and over again. Factor in a mouse pad that doesn't register your touch roughly 30% of the time, and you're in for a great time. Additionally, I personally am on my THIRD laptop for failed hardware unrelated to the annoying design flaws. The only star this machine gets, is for the warmth provided by this dumpster fire.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello GuyMcGuy,

      Thank you for your review. We are sorry to hear that your Latitude didn't quite meet expectations. We really do appreciate your feedback and will use it to help improve our current and future products. If needed in the future, below are steps to run the hardware troubleshooter through Windows.

      1. Press “Windows key + X” and go to “control panel”.
      2. Type “Troubleshooter” in the Search box and hit enter.
      3. Select “Hardware and Sound” from the Troubleshooter Window.
      4. Select “Hardware and Devices” under Devices option

      If you require further assistance, please the support page of your product: https://dell.to/2TgB0de.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

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