Customer Ratings & Reviews
- Model:
- MS7421W
- SKU:
- 6453950
to a friend
- Pros mentioned:Comfortable
Best of the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mouse I have ever owned or used. This mouse is comfortable in the hand .
I would recommend this to a friend - Pros mentioned:ComfortableCons mentioned:Connection issues
Nice but doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable mouse, but struggles to maintain connection with laptop so has limited usefulness. Would not recommend, I should have gotten something else.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We want to thank you for your valued feedback. We apologize for the connection issues you have had with your Wireless Optical Mouse. This is certainly not what we like to hear from our loyal customers. I have provided a link to the Drivers and Downloads page for your mouse so you can check for and do any applicable updates.
Dell Premier Rechargeable Wireless Mouse MS7421W: https://dell.to/3p42sIG
If you still experience this issue after you have finished troubleshooting your system, please feel free to contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Wendy@Dell