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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3.8 out of 5 stars with 13 reviews

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69%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Feel, Quality

    Rated 3 out of 5 stars

    Dell’s quality is off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe 3 stars is a little low for a product that works well and is very well supported but after purchasing only Dell laptops for 3 years now, I am seeing quality issues. I’ve had several fail at less that 18 months and the newer ones, including the one reviewed here, feels cheap, like some brand q laptop sold by a company you’ve never heard of that sells on Amazon. I expect more than that from Dell.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for taking a moment to share your input and for being a loyal Dell customer. We are sorry to hear that the build quality of your Vostro has not met all of your expectations. We really value your feedback and the contents of your review will be used to help improve now and future Dell products.

      If you come across any questions, issues, or concerns, please contact Dell Support here: https://bit.ly/DellSupportTeam.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just 3 months ago and it's already causing me problems. It feels like a Fisher Price toy but it doesn't last as long.

    No, I would not recommend this to a friend