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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 39 reviews

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74%
would recommend
to a friend

Customers are saying

Customers admire the remote starter's reliability and the convenience of the phone app. Installation is also praised for its simplicity. However, some customers dislike the annual fee required for phone operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
  • Pros mentioned:
    Range, Remote start

    Rated 3 out of 5 stars

    Awesome idea, some disconnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote starter on the car is very convenient and has a huge range. Unfortunately the disconnect between the starter and phone sometimes wacks out and doesn't work. There is a delay when unlocking/locking/trunk from your phone. Basically if I have to stand outside my car pressing the button and waiting 20 seconds for it to work I could have done it manually. You have to pay for the phone operation annually which is a con. The starter has worked great so far though and Geek squad was easy to work with. I wouldn't recommend spending the huge money difference for this. Just go with the remote starter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    App integration, Remote start

    Rated 4 out of 5 stars

    as promised it remotely starts car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well Remote start from fairly long distance Smartphone app Works very well As long as you have Wi-Fi connection There is a yearly subscription fee for smartphone feature I would recommend to a friendEven though it was made in China

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Remote start

    Rated 5 out of 5 stars

    Great remote starter over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Great I can turn my car on off, luck open the door check the tempter inside my car from any where I'm within the phone app. the best one I ever have.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Remote start

    Rated 5 out of 5 stars

    Absolutely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was installed in a 2008 tundra. Remote start from remote or mobile app works like s charm. Though the hardware is supposed to have a decent range I have noticed it a hit or miss and the best results are a clear line of sight. Over all a good product and the price was right as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is fully functional. The "keyfob" works further away than I expected...I can start my car from within my workplace. The phone module resolves starting when I am out of range, i.e. at the mall shopping with the wife. The installation was sleek and very neatly done. I did not get any trial of the paid service as I was led to believe, plus there is no inside car temperature information on the phone app. I will be excited for my car to be "loaned" to the grandchildren...I'll be able to see where they are at if there are any emergencies (or if they really ARE at the friends house, wink - wink).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gadget Not for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice and expensive gadget to have but not for me, it really worth especially for fleet vehicle but to install it in a personal car and pay an annual membership just start and locate your car from phone or over internet not for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good when it works, but app isn't great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good is that when it works, it's great. I have mine set up in a diesel SUV. Very convenient when it's 20 degrees out to fire it up. You can delay the start for diesels so the glow plugs have time do their thing. When it works, it's awesome. But I have had several issues with the app either saying it can't connect or complete my request, or taking forever to locate my vehicle on the map. The other problem is that the subscription fee has gotten outrageous. It was high when I got it initially; now it's $100/year for their "premium" service that includes GPS tracking. To put this in perspective, I paid $150 for three years of service on my wife's Viper SmartStart system that has GPS tracking and less app failures. Also with the SmartStart, I can track the vehicle's movement in real-time, and see what speed and direction the vehicle is traveling. Overall, I'd choose the SmartStart setup over this. This system gets the job done, but it's just not as good and more expensive than the Viper system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, reliable, Absolutely love it! Starts with phone from anywhere and can see the temp inside your car!

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    AWESOME REMOTE START!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having it, it's really nice. Using your phone to start is a cool option.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Remote start

    Rated 5 out of 5 stars

    Drone Mobile Works great, lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The starter works well, with remote as well as the app on my phone. I only purchased the base smartphone membership, but there is also a premium one. It has lots of options on the premium one. Only thing I wish, was that I new the car started when I pushed it... Supposedly this summer that will become part of the base membership(called two way start with the smartphone). If that happens, this will be even better.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    works well love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote start works great even from a long distance

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 3 out of 5 stars

    Good value - need to buy service to make it 2 way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money (bought it on sale for $299). Only draw back is that you need to buy the annual service for this remote start to be a 2-way. Installers were very friendly and vehicle was completed as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Great car starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different starter in my old car .Got a new car and bought the drone one. much better

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great Remote Starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote start has a great reliability and has never failed to start my vehicle. The drone mobile app (with subscription) makes for a complete package to even unlock your doors whenever you lock your keys inside, including your remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works effortlessly. Install was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Drone unit installed by Best Buy's Geek Squad and everything was done properly and professionally. The unit works great and it's so nice having the ability to remotely access the locks and the starter.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Car starter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I live in very cold Vermont and I love getting into a nice warm car when I get out of work at night. Did not love the insulation experience though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend for anyone. You may also use without monthly service fee

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Excellent Remote Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone has been an excellent remote start over the last 2 to 3 years. I love being able to start my car with my smart phone from anywhere. It is wonderful to be able to start your car in the winter leaving an event or amusement park or sporting event from 15 minutes away and allowing it to warm up in the winter or cool in the summer. Drone stood behind their product when the unit failed. Best Buy Geek Squad replaced it free of charge too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment for a Cold Winter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deal was right on the spot. The price point and all the packages offered to install it locally at your Best Buy made this deal a must buy. I highly recommend it. You can easily make an appointment on their website and bring the car in for servicing.

    I would recommend this to a friend