Customer Ratings & Reviews
- Model:
- DG3200RTV
- |
- SKU:
- 6587985
Customer reviews
Rating 3.6 out of 5 stars with 37 reviews
(37 customer reviews)Rating by feature
- Picture Quality4.1
Rating 4.1 out of 5 stars
- Sound Quality3.8
Rating 3.8 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the 32" Class DuraGo Rollable Smart Touch Screen LCD Full HD TV Android GMS Certified (2024) for its impressive touch screen display, portability, and overall quality. Many customers appreciate the large touch screen, describing it as "perfect" and "game-changing," especially for individuals with limited mobility. The portability of the TV is also a key selling point, with customers highlighting its convenience in various settings, such as the kitchen, classroom, and children's room. Furthermore, customers rave about the TV's exceptional image quality, with comments like "outstanding" and "amazing."
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
One of the best products ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom. Unfortunately, she was diagnosed with Alzheimer’s and she couldn’t be moving too much around as it has progressive and this device. It was a life changing that it really made a big difference. My mom. She could’ve been in the room watching her movies. It was a game changer through different type of apps, for example Disney max, etc. and I am very pleased. I give it five stars even if I don’t win this competition. I’m already a winner because my mother has the smile on her face and that melts my heart. I appreciate thank you so much.
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Marisol, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com
Rated 1 out of 5 stars
Dead On Arrival!!!! Cheap LG Knock OFF!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to work, but unfortunately, it was a disappointment right out of the box. It arrived DOA (dead on arrival), and after hours of troubleshooting and an unhelpful call to Dura support, I had no choice but to return it to Best Buy. On paper, it’s such a great idea! I own five LG Stand By Me units, and while they’re a hassle to travel with due to needing a giant box, they perform well. The DuraPro’s promise of portability and breaking down into a travel case was what sold me. But the execution fell short. Compared to the LG, the DuraPro feels like a cheap knockoff—too many screws, too many parts to plug in, and overall not the quality I expected. If you value your time and money, I’d recommend sticking with the LG. It may not be as travel-friendly, but it’s reliable and far superior in quality.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi Lance, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - 32" Class DuraGo Rollable Touch Screen LCD Full HD Smart Android TV. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
Rated 5 out of 5 stars
Nice tv with smart features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome everyone loves this Tv its the bew thing !!!
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Nancy, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Pros mentioned:Screen sizeCons mentioned:Remote control
Rated 3 out of 5 stars
Tablet on stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will return Item after Christmas the remote does not work I thought maybe it was the batteries. That was not the problem. When list I g to audio for a long period of time you start hearing static. I really like the large screen and stand. I hope I can get another one
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Nettygirl, we highly appreciate your feedback. Glad to know that you are satisfied with our product. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
Rated 5 out of 5 stars
Durago 32” smart TV/monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife’s office. It does everything, AirPlay, video conferencing with built in camera. All the apps, Netflix, Prime, YouTube TV. Sounds great and has a built in battery that charges and last about 4hrs of consistent use. Has Bluetooth remote and is touchscreen!
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Neil, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Absolutely 100% satisfied with this product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely 100% satisfied with this product! We were in the market for a device to interactively plan and maintain a family calendar, and our requirements included a touch screen much larger than a 13" iPad Pro, so it could be displayed prominently and the family would be excited to use it. The DURAGO was advertised as a portable TV, but it certainly delivers so much more than that! Google Calendars, ToDo Lists, and all the Apps on the Google Play store. We are still finding more and more use cases as we get used to the Android OS. It's not quite as snappy as an iPad, but we're hoping its CPU processing power will stand the test of time!
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Antman, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Rated 5 out of 5 stars
Love this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to move in and outdoors for video watching. Love the sound and size of the display. It’s not super clear for outdoor viewing during the day but works for nighttime or music listening. Love this product! Love that it’s a touchscreen. Very substantial setup and easy instructions. Moves up and down and remote pairing was easy.
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Meganm, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
- Pros mentioned:QualityCons mentioned:Remote control
Rated 3 out of 5 stars
Be aware of remote control.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good image but remote control doesn’t work, taking too long to get a replacement.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi Viarjuzi, we are sorry to hear that you are not satisfied with the quality and performance the DuraPro - 32" Class DuraGo Rollable Smart Touch Screen. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
Rated 5 out of 5 stars
Worth buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works perfectly, has no problem, and remote works. I am very pleased with my purchase I am a satisfied customer
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Cuqui, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Rated 1 out of 5 stars
DONT WASTE YOUR MONEY OR TIME
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the Duraprp Durago Portable TV, but it was such a letdown. Right out of the box, it felt like way too many wires and connections just to get it going. The first one I got didn’t even work, so I went through the hassle of returning it and setting up a replacement—only for that one to be defective too! After all that, I finally gave up and bought the LG Stand By Me, which has been perfect. Honestly, don’t waste your time or money on this one.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi Jenny, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - 32" Class DuraGo Rollable Touch Screen LCD Full HD Smart Android TV. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This us everything i needed for my son who is quadriplegic.. needed something cordless and big enough so he can actually see it.. this is just perfect
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Jamie, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Rated 3 out of 5 stars
what title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled because I thought it would do the things i wanted and I would had to have a computer to do what I wanted so I canceled. didn't even put together
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi Hazel, we're sorry to hear that the product didn’t meet your expectations. If there’s anything we can do to assist you further or if you'd like help finding an option that better fits your needs, please don’t hesitate to reach out. You can contact our customer service team at 1-833-909-2673, Monday to Friday from 9 AM to 5 PM PST, or email us anytime at support@dpaudiovideo.zendesk.com.
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Great tv/tablet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this tv! It has a great screen, multi use and works so well for our needs. Love the touch screen. I can’t say enough about this item. Do t wait if you’re on the fence it’s well worth it.
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Jane, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Rated 1 out of 5 stars
Touchscreen Completely Useless – Very Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased the DuraPro 32" Rollable Smart Touch Screen TV in February 2024, expecting it to be a convenient, modern smart device. Unfortunately, the touchscreen never worked properly—it's completely unresponsive from day one. I tried restarting, unplugging, and even factory resetting, but nothing helped. To make matters worse, it's now past the standard return window, and there's no clear support from the manufacturer or Best Buy. I feel like I wasted money on a product that doesn’t even meet its basic functionality. Avoid this model unless you want a TV that promises touch functionality but delivers nothing. Very disappointed with both the product and the after-sales service.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi Daren, we’re truly sorry to hear about the issues you’ve had with your DuraPro 32" Rollable Smart Touch Screen TV, we’d like the opportunity to help. Even if you're past the standard return window, we may be able to assist with warranty service or troubleshooting options. Please reach out to our customer support team at 1-833-909-2673 (Monday to Friday, 9 AM–5 PM PST) or email us at support@dpaudiovideo.zendesk.com.
Rated 3 out of 5 stars
Tv and monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with quality of screen. The portability is a great idea
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi Rstsb, we highly appreciate your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Rated 1 out of 5 stars
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging prong is broken off the back of the monitor only after a week of use! Niw have to take it back. Poor set up cord not that long
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Beth, we are sorry to hear that you are not satisfied with the quality and performance the DuraPro - 32" Class DuraGo Rollable Smart Touch Screen. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
Rated 5 out of 5 stars
Na
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but the carry case is pointless. Why would I want to keep removing screws and wires every time I decide I would like to travel with it?
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi Greatuse, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com
Rated 4 out of 5 stars
Monitor review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase does exactly what’s described would buy again
I would recommend this to a friendBrand response from Core Product Support
Posted .Hi RaymundoD, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.
Rated 2 out of 5 stars
has more room for improvements
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i feel really bad for this product because it would have been the perfect size for what we need. the clarity of the screen is amazing as well but there were more negative issues than advantages in keeping this item. so we ended up returning it. the remote buttons only work for certain apps, especially when the screen is in landscape position. the sound quality was acceptable but then would every now and then be choppy and garbled.
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi HiTechMom, We're sorry to hear that the remote functionality and sound issues led to your decision to return the product, and we appreciate your feedback as we work to improve these aspects.
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Save your time and money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It’s a glorified tablet on wheels. The remote didn’t work. The screen would turn on for one second before turning off. Troubleshooted to where it would turn on only when not plugged in. Playing videos or using any app would freeze the tablet. What’s the point if it can’t even handle YouTube videos. Returned to Best Buy the next day. Save your time and money
No, I would not recommend this to a friendBrand response from Core Product Support
Posted .Hi Neilio, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - 32" Class DuraGo Rollable Touch Screen LCD Full HD Smart Android TV. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at support@dpaudiovideo.zendesk.com or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.