Customer Ratings & Reviews

This is a great camera all on its own, and works well with Ecobee's home security solution, but the big selling point for me is that it is compatible with Apple's HomeKit Secure Video. It frees me from having to pay for the Ecobee subscription and still get notifications including facial recognition and sounds like smoke alarms.

This cam was easy to set up and use - did adjust the area to look in and motion sensitivity / thought the clown dog toy was a person I guess - wont leave thst out again - however was able to adjust it out of the range.

I have a condo in a fairly safe area, but wanted an inexpensive, easy to use home monitoring system for when I go away. This Ecobee system is exactly what I needed. The along with door and room sensors could not be easier to set up. Download the Ecobee app, create an account, scan the QR code on the device label and bam, you're ready to go. I placed this on my bar between a couple of bottles, on the opposite end of the condo from my front door. I barely notice it's there, but I love that is. The security of the Ecobee system seems terrific with two factor authentication through text message. The Haven service that stores cloud activity is only $5 per month after the a first month trial which seems completely reasonable for the peace of mind it provides. The camera itself is fantastic. It automatically turns off when I'm home and when I leave I get a wonderful wide angle of my entire kitchen, living room, dining room and the 2 entrances into my home. The picture is crystal clear and I can even pan and zoom in if I want. Alexa is built in which I don't find useful since I have a Sonos setup with Alexa nearby. I do love the intercom feature, if I am away and schedule a pet sitter I can check in on them. It's fun to have some fun with the cats too. For my first foray with home security, I could not be happier with this camera and the rest of the Ecobee products.

There is something to be said for having smart products that work with each other, just like this ecobee SmartCamera with Voice Control ($179) that works with the other Ecobee products - thermostat, room sensors, door and window sensors. Ecobee SmartCamera with Voice Control is a powerful device with an expansive array of user-discoverable settings and capabilities. Ecobee SmartCamera with Voice Control can work with Apple’s HomeKit as a standalone product, with the simplicity of providing live, instant check-in of what the camera sees and hears. However, this makes no sense. All that can be done without ecobee’s Haven subscription alert is to view the live camera feed. What makes total sense is including this SmartCamera with two-way audio and digital camera controls in a Haven subscription! Smartly, two-factor authentication is required for online control of this product. You would NOT want the settings and security of this product to be compromised! As I have come to learn about my other ecobee products, starting with the ecobee SmartThermostat with Voice Control, setup was as easy as using the iOS or Android app, clicking the “+” at the top right of the window and choosing what is to be added, in this instance, the camera. Within a couple of minutes, the installation using my iPhone was complete. Image quality is excellent with 1080p color video! With three infrared LEDs, black-and-white night vision works remarkably well in darkness. Add to these capabilities auto as well as manual digital pan, tilt and zoom to track moving subjects it finds. Recording is available through the app and limited to two minutes per instance. SmartCamera can be wall-mounted with included hardware or placed on or in a piece of furniture and aimed at the front door, back, side or the door to an attached garage. With the addition of more cameras, more places can be simultaneously monitored. Next came the fine tuning, assuring the best placement is with the camera aimed towards my front door. This camera must be plugged in to power, so it has to be within reach of an extension cord or wall outlet. (I ALWAYS plug electronics into a high quality surge protected strip that comes with a lifetime guarantee and insurance in the event an attached device is taken out by an electrical surge.) And because this SmartCamera is equipped with a piercing alarm tone, test it to know its capability and reach. For example, can it be heard outside? Mine most certainly can be heard outside. Siren activation is not automatic. Activation is available with an intrusion alert through the app. Through the Two-Way Talk capability in the app, users can speak to and hear the “intruder” in addition to seeing the visitor, invited or not. Note that Haven is self-contained. It does NOT connect to a central station to summon law enforcement. It ONLY send alerts to the user. Other settings include Autopilot to automatically arm the system when leaving and disarm upon returning. An available Window mode can be useful for monitoring what’s happening on the outside of a front, side or rear window. Or choose to get notifications without arming. With its Alexa integration, it can also act as an additional device to play content and respond to Alexa queries. Amazon’s ESP, Echo Spatial Perception, is built-in so only the closest Amazon speaker will respond. This feature also worked perfectly. SmartCamera (and ecobee SmartThermostat) is also compatible with Google Assistant and Apple’s Siri, though I have not tested these capabilities. Ecobee SmartCamera is part of the growing ecobee ecosystem of Alexa-controlled devices and comes with the standard ecobee three-year warranty.

The camera is pretty top notch in terms of functionality and size. It's relatively small (golf ball for comparison) and pretty compact in size. I have this nestled on one of my book cases. Should anyone try to enter my residence, the camera is pretty hard to spot. The picture quality is pretty good. When using the Ecobee smartphone app, using the live view for the camera is pretty quick. I have a Ring camera and the time to launch the live view on that is considerably longer. The voice quality from the camera is pretty clear as well. If you need to chat with whoever is home, the sound quality is clear and not muffled or riddled with background noises like my other camera does. Also, the night vision on the camera is quite good as well. Like with most other cameras, whenever it activates, there is a clicking noise when the camera turns on. This Ecobee camera is a bit louder than others I've used. Not a huge issue for home monitoring but should an intruder enter your house, they'll definitely be able to hear the camera clicking on. The camera is a tilt and pan camera which is nice. However, I've noticed when trying to move the camera around on the smartphone app, it's a bit laggy. Definitely not as smooth as I would like so that's really the only downside I can find with this camera. To get the full range of features with this camera, you'll want to sign up for the service. It's not much however it really enables a lot of the good features you'll need/want for this camera.

Ill start off by saying be careful. This is an awesome camera, and I don’t want you to make the same mistake I did. I had this camera setup on my sub woofer to watch my dog at night after his surgery. I accidentally knocked it off of the sub woofer and chipped the glass corner. The entire front face of this camera is glass so be cautious as it is fragile. That being said, I appreciate the quality that went in to this camera. The base design, the glass front, and the look of the camera itself is spot on. Ecobee did a wonderful job on the design of this camera. The camera is very simple to setup and add to your existing Ecobee environment. You basically plug the camera in, wait for the amber lights, fire up the app and click on the + at the top right, select camera, and follow the prompts. That’s one of the things I love about Ecobee, is the fact that they make it so easy. Easy to setup, easy to view, easy to control. I've noticed that’s the same with all of the Ecobee products. They really put a lot of thought in to making it easy for their customers to setup and use their products. I recommend Ecobee to the “not-to-tech savvy” friends of mine and they love it as well. This camera has excellent video quality. Hands down, my favorite feature of this camera is the fact you can pan with the lens to quite a great degree. You can also zoom in pretty far with very little loss of quality. The lens on this camera is absolutely amazing. The two way audio also works very well. In the app, you have options to take a snapshot, record video, talk, and pan/zoom. Again the app makes it very easy to control this camera. Combined with Ecobee Haven and a couple of door/window sensors from Ecobee and you have yourself a pretty versatile security system. Ecobee Haven is most likely what I will be switching to as it is very easy to use, very accurate, and very simplistic. Its also not obnoxiously annoying like some of the other security solutions if tested. Case in point, the alarm on the camera is not super loud. If that’s something you are desiring, the Ecobee has it. The alerts and notifications are enough for me with a security system and I don’t need flashy lights and loud alarms to let me know something is wrong. The app will tell you. With smart watches and smart phones these days, all I need is an alert. The Ecobee Haven service also gives you 14 days of video history which is nice. I would highly recommend this camera as the features and quality of the product and the Ecobee Haven service are amazing. You cant go wrong with this one.

An excellent addition to my ecobee home thermostat and security system. It works so well you won't need your hardwired central station system any longer. I love its auto/on when away and auto/off when home feature.

I really like the small camera. It does have a wide panoramic 140 degree view, 1080p, night vision, and a long power cord. You can mount this on the wall or use the small silver stand. It does make a small clicking noise when it goes from daytime/well-lit view to nighttime mode. I do recommend getting the eco Haven subscription so you can save your videos, but can also watch live on the ecobee app.

Fully apple home compatible. No hoobs or 3rd party integration required. Pairs up quickly just like the Logitech cameras that Apple sells and records footage to my cloud just like the others. Comparable image quality at 1/3 the cost of the ones Apple sells.

Great picture and works very well with Alexa and Apple. Recommended

I’ve had my Ecobee camera for 4 months now, works perfecg for everyday monitoring. Wowks with Homekit and with in home smart equipment, clear picture. Plan on buying two more for the house would highly recommend!

Excellent camera for safety monitoring. Picture is clear and has many useful functionalities.

So far love this one. It has continuous streaming which is a must for me when I need to supervise my toddler when I’m working. I can watch her play her games and not be worried. Most other cameras have .30 second streams so this one is perfect. You do have to get a subscription to save the recordings but I use it mostly as a nanny cam so I don’t need it. Works with the Show 8 as a monitor to.

Great camera. Excellent field of view, sensitive and responsive. Nice that it integrates well with the Ecobee ecosystem and is controllable by the app.

Love these cameras. Great “eco” system. App is fantastic. Highly recommend. I would say my only down fall is it’s slightly grainy in night vision mode. But you can still see what your looking for.

Works great! The picture is very clear. Great buy!

Camera works great. Able to see in the room and hear everything clearly.

I am always excited to test out new home security gadgets and incorporate them into my home monitoring. We live in a safe neighborhood, but it is hard to put a price on peace of mind and that is exactly what these products do. The presentation for these items is very well indeed. The camera is well built, sleek, and very intuitive. The door / window sensors are of a better build quality then some of their competitors and the room sensors are right there too. I note will that I did not use the wall mount for the room sensor but while playing with it found it hard to assemble (this might be user error). Setup was easy and quick. I downloaded the app, built an account, added my devices, and I was up and operational. I even reset everything to see how that went and it too was quick and easy. While using the app, I subscribed to Haven for the 14 -30-day free trial. This process was painless and free to cancel anytime. To cancel though you must go to the Ecobee website, use the support link, and search cancel. Doing this will provide you the email request address. We have been getting a kick out of the share ability. My wife downloaded the app as well to have access to view, talk, and or monitor the camera. I like the autopilot option best; this allows the camera to move and increase your field of vision. While using the app you can do this manually as well. We plan to use this as a resource to actually make sure our children are productive (i.e. chores, schoolwork, exercises) while we are at work during the day and they are home for either summer or if they continue the quarantine. Once the school year gets back underway then we plan to place it in a window looking at our driveway since it also has a feature that will reduce window glare (this is an indoor only camera). A feature I like and dislike at the same time is that it needs to be plugged in at all times. There is not a wireless power option and this unit will require an outlet nearby. Ecobee’s design team did provide a long power cord, but I wish you did not have to have it after further consideration. My first thoughts were like I previously mentioned I have several other name brand like products but most are wireless. This is cool to a certain point, that point being when every so often you must bust out the ladder to pull them down and plug them in to charge. The good with this unit is once you plug it in you need not worry about it again. Then again, you either must have the unit near an outlet and or must look at the cord. I plugged ours into my computer back up battery supply just in case the power goes out. If the power were to go out the night vision is superb again why we are going to use it for our driveway monitoring. I used the Alexa a little bit but found it to be more of a novelty than necessity since I have to use my phone to review anyway. The room sensor is a great feature if your house is like our and the HVAC does not hit every room equally. Or maybe it is that my son’s room just has too many windows. Either way, I placed the sensor in there and was able to adjust as needed. So far, I really like the Ecobee’s version on home monitoring and think these are wonderful. My only concern would be the subscription has to be active to be able to record and review. Whereas, not expensive by any means per month, I would want to see even more features or perks afforded to me the subscriber, even at that monthly rate.

First off, the packaging is really nice. I love the box this came in and I’ll repurpose that for something else. Set up was easy. Downloaded the app, created an account, went through a couple verifications to secure it. There was an update for the camera right off the bat. Said it may take up to 5 minutes but took closer to 10. Was still updating when it finally told me I could use it. First look at the camera through my phone was great. Love that you can pan and zoom and tilt right on the app. My old system didn’t have any of that. The wide angle is perfect for my living room and shows the entire room. Love that!! There seems to be zero or a very minute delay if I wave my hand. That’s using my own wifi and at home so not sure how the delay would be when outside my own connection. But pretty impressive as my other system had a 2 to 3 second delay even when standing right in front of the camera with my phone. Image quality is very good and clear and the entire room is focused nicely. Built in Alexa is a great touch I do not yet have a Haven subscription but at $5 a month to be able to store video, take screenshots, etc. is pretty reasonable. Although you get 30 days for free, some of this basic stuff should be included in the purchase price. Still unsure if I will subscribe. Definitely a nicely built, quality camera. I would recommend this system

i was skeptical at first when ordering the new Ecobee smart camera. I was not sure how a thermostat company would create a camera. I do know their software is pretty good, but wanted to see how it would work. Right out of the box, the camera is packed pretty cool and it looks and feels very high quality. The instructions are very simple and refer you to the Ecobee app. So I went to the app and followed the instructions. You hit the "plus" icon in the app and select "camera". Then you scan the QR code and it recognizes the camera. You then name it and go through a few more steps and it is all set. Very fast and very easy. The camera lets you view live and detect motions which is pretty standard. But it has a feature that none of my other cameras have, pan. It lets you pan left/right and up/down and zoom. This is my favorite feature. I placed this in my back room where my dogs sleep and stay. It lets me check on them when we are not home and lets me pan around to see if the little critters are hiding anywhere or in a corner. I love it! It also has a 2 way audio feature where you can hear from the camera and talk through the camera. So now the app lets me check my home's thermostat and camera all on the homepage of the app. So far the app and the camera features have worked without bugs. I can honestly say that I am thoroughly impressed. I enjoy using the Ecobee app more than most of my other smart home apps.